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Windows 7: Random shutdowns/BSOD while watching video or playing WoW.

24 Jul 2013   #1
Dabcake

Windows 64 bit, Windows 7 Home Premium
 
 
Random shutdowns/BSOD while watching video or playing WoW.

Computer randomly shuts down or BSOD's when playing wow or watching videos using browser or VLC. I can let it sit idle forever and it won't do anything bad. I can play wow alone with nothing else running in the background too, not sure what's going on.

Edit : Actually it seems like it's only when I'm watching video now.


My System SpecsSystem Spec
.
25 Jul 2013   #2
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

Dabcake, Daemon Tools, Alcohol 120% and Power Archiver Pro uses SCSI Pass Through Direct (SPTD), which is a well known BSOD causer. Uninstall Daemon Tools at first. Then download SPTD standalone installer from Disk-Tools.com, and execute the downloaded file as guided below :
  • Double click to open it.
  • Click this button only:
  • If it is grayed out, as in the picture, there is no more SPTD in your system, and you just close the window.
You need to uninstall Comodo, too.
Quote:
Event[34594]:
Log Name: System
Source: Service Control Manager
Date: 2013-05-20T17:46:53.419
Event ID: 7026
Task: N/A
Level: Error
Opcode: N/A
Keyword: Classic
User: N/A
User Name: N/A
Computer: PC
Description:
The following boot-start or system-start driver(s) failed to load:
CFRMD
That is Comodo Safe Delete Filter.

And AVG .....
Code:
Event[31996]:
  Log Name: System
  Source: Service Control Manager
  Date: 2013-05-10T02:58:14.464
  Event ID: 7000
  Task: N/A
  Level: Error
  Opcode: N/A
  Keyword: Classic
  User: N/A
  User Name: N/A
  Computer: PC
  Description: 
The AVGIDSAgent service failed to start due to the following error: 
The service did not respond to the start or control request in a timely fashion.
Uninstall Both Comodo and AVG. Use Microsoft Security Essentials as your antivirus with windows inbuilt firewall, and free MBAM as the on demand scanner.
Download, install and update those, and then run full system scans with both of them, one by one.

Update your ATI/AMD display driver.
You can get it from the link in our forum, Latest AMD Catalyst Video Driver for Windows 7, or you may go to AMD Graphics Driver and Software and opt for Automatically Detect and Install the appropriate driver for your card.


During installation, you may opt for advanced installation, and install the display driver only, not the Catalyst Control Center.

Update the Ralink Wireless driver, too. Get it from MediaTek - Downloads Windows ....

Turn off GPU acceleration in firefox. Firefox GPU Hardware Acceleration - Turn On or Off

Now, The zip you uploaded does not contain any crash dump.

Follow it: Dump Files - Configure Windows to Create on BSOD
Go to Option Two, Point 2. Download the .reg file and merge it in registry by double clicking it.

Now wait for another BSOD. When it occurred, search the .dmp files manually in the default path: C:\Windows\Minidump or %SystemRoot%\Minidump. See if the crash dump is recorded or not (hopefully it will be recorded).Post it following the Blue Screen of Death (BSOD) Posting Instructions.
My System SpecsSystem Spec
Reply

 Random shutdowns/BSOD while watching video or playing WoW.




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