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Windows 7: BSOD: ntsokrnl.exe(+more) - happens randomly

29 Jul 2013   #11
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I doubt that it is voltage issue. Mostly it is either a driver issue, or a hardware issue. So first let us eliminate the chance of the driver issue. Have another version of display driver, say 314.22 WHQL. Uninstall everything, and then perform a clean install as mentioned earlier.

Observe minutely if it is behaving the same with the 314.22 WHQL or not. Let us know.


My System SpecsSystem Spec
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01 Aug 2013   #12
OhNoVix

Windows 7 Home Premium 64bit
 
 

while playing league of legends

using the 314.22 nvidia drivers

=(
My System SpecsSystem Spec
01 Aug 2013   #13
Arc

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Search for possible updates of Killer e2200 PCI-E Gigabit Ethernet Controller (NDIS 6.20) in Killer Gaming :: Support :: Driver Downloads .

Stress test the Graphics Card using Furmark.
Video Card - Stress Test with Furmark

Test your RAM modules for possible errors.
How to Test and Diagnose RAM Issues with Memtest86+
Run memtest for at least 8 passes, preferably overnight.

Let us know the results. And, let us know how you have installed the 314.22 driver. Have you uninstalled the earlier one first, and then performed a clean reinstall of the display driver, as I have suggested earlier?
______________________________________________________
Code:
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck 3B, {c000001d, fffff80002f870af, fffff88008249fe0, 0}

Probably caused by : ntkrnlmp.exe ( nt!NtRemoveIoCompletion+10f )

Followup: MachineOwner
---------

3: kd> !analyze -v
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

SYSTEM_SERVICE_EXCEPTION (3b)
An exception happened while executing a system service routine.
Arguments:
Arg1: 00000000c000001d, Exception code that caused the bugcheck
Arg2: fffff80002f870af, Address of the instruction which caused the bugcheck
Arg3: fffff88008249fe0, Address of the context record for the exception that caused the bugcheck
Arg4: 0000000000000000, zero.

Debugging Details:
------------------


EXCEPTION_CODE: (NTSTATUS) 0xc000001d - {EXCEPTION}  Illegal Instruction  An attempt was made to execute an illegal instruction.

FAULTING_IP: 
nt!NtRemoveIoCompletion+10f
fffff800`02f870af c644243800      mov     byte ptr [rsp+38h],0

CONTEXT:  fffff88008249fe0 -- (.cxr 0xfffff88008249fe0)
rax=0000000000000000 rbx=fffff8800824aa10 rcx=fffff8a0035e1580
rdx=0000000000000000 rsi=00000000078fefa8 rdi=fffff8800824aa88
rip=fffff80002f870af rsp=fffff8800824a9c0 rbp=fffff8800824ab60
 r8=fffff8a00381e000  r9=0000000000000018 r10=fffffa800c7a3790
r11=00000000001f0003 r12=0000000000000001 r13=00000000078fefd0
r14=00000000078fefc8 r15=0000000073e32450
iopl=0         nv up ei pl zr na po nc
cs=0010  ss=0018  ds=002b  es=002b  fs=0053  gs=002b             efl=00010246
nt!NtRemoveIoCompletion+0x10f:
fffff800`02f870af c644243800      mov     byte ptr [rsp+38h],0 ss:0018:fffff880`0824a9f8=??
Resetting default scope

CUSTOMER_CRASH_COUNT:  1

DEFAULT_BUCKET_ID:  WIN7_DRIVER_FAULT

BUGCHECK_STR:  0x3B

PROCESS_NAME:  chrome.exe

CURRENT_IRQL:  0

LAST_CONTROL_TRANSFER:  from 0000000000000000 to fffff80002f870af

STACK_TEXT:  
fffff880`0824a9c0 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!NtRemoveIoCompletion+0x10f


FOLLOWUP_IP: 
nt!NtRemoveIoCompletion+10f
fffff800`02f870af c644243800      mov     byte ptr [rsp+38h],0

SYMBOL_STACK_INDEX:  0

SYMBOL_NAME:  nt!NtRemoveIoCompletion+10f

FOLLOWUP_NAME:  MachineOwner

MODULE_NAME: nt

IMAGE_NAME:  ntkrnlmp.exe

DEBUG_FLR_IMAGE_TIMESTAMP:  5147d9c6

STACK_COMMAND:  .cxr 0xfffff88008249fe0 ; kb

FAILURE_BUCKET_ID:  X64_0x3B_nt!NtRemoveIoCompletion+10f

BUCKET_ID:  X64_0x3B_nt!NtRemoveIoCompletion+10f

Followup: MachineOwner
---------
My System SpecsSystem Spec
.

01 Aug 2013   #14
OhNoVix

Windows 7 Home Premium 64bit
 
 

I removed the old drivers with ccleaner > used driver sweeper > installed new drivers w/ just PhysX and a clean installation.

memtest ran 7.5 passes over 10 hours the other night.. I guess I could test it again.

I'll stress test with furmark sometime today.
My System SpecsSystem Spec
01 Aug 2013   #15
OhNoVix

Windows 7 Home Premium 64bit
 
 

bsod again while playing minecraft

ran furmark with the settings in the guide. leveled out at 72/73c temp and no artifacts.
My System SpecsSystem Spec
02 Aug 2013   #16
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

Three more things I will ask.

Are you overclocking? As you are getting BSODs, you should stop overclocking and run all the hardware components like CPU, GPU and RAM to their default settings. Also set the BIOS to default, too.
How To Clear CMOS (Reset BIOS)

Is the computer hot? Report us the heat of the computer after a couple of hours of your normal usage. Upload a screenshot of the summery tab of Speccy.

Check if the Power Supply Unit (PSU) supplying adequate power to the computer or not.
eXtreme Power Supply Calculator
Also let us know the wattage of the PSU.
My System SpecsSystem Spec
02 Aug 2013   #17
OhNoVix

Windows 7 Home Premium 64bit
 
 

the 660 ti I have is the OC edition. it comes factory overclocked. ASUS GTX660 TI-DC2O-2GD5 GeForce GTX 660 Ti 2GB 192-bit GDDR5 PCI Express 3.0 x16 HDCP Ready SLI Support Video Card - Newegg.com

this is the exact card

PSU is a corsair 850w right out of the box, unless I have a severely broken brand new PSU wattage isn't the issue .

temps are ALL below normal levels.

I will let speccy run all day and post temps at the end. I've never seen anything overheat so I will be very surprised if it does.
My System SpecsSystem Spec
02 Aug 2013   #18
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

If I go with all your statements, I have to suggest you to apply another one GPU and to observe the situation.... if it is behaving the same there or not.

If there is another GPU with friends and family that you can borrow for a day or so, get it.
My System SpecsSystem Spec
02 Aug 2013   #19
OhNoVix

Windows 7 Home Premium 64bit
 
 

I have a radeon 5770 I'll attempt to throw in later in the day.
My System SpecsSystem Spec
03 Aug 2013   #20
OhNoVix

Windows 7 Home Premium 64bit
 
 

And a crash while browsing reddit. This is with my old video card. This system hadn't blue screened or crashed in over two years so I can only assume it is a working one.
My System SpecsSystem Spec
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 BSOD: ntsokrnl.exe(+more) - happens randomly




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