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Windows 7: BSOD turned into "Black screen of death" -cannot boot into BIOS.

28 Jul 2013   #21
VistaKing

Windows 7 Ultimate 32-Bit & Windows 7 Ultimate 64-Bit
 
 

If you could login to Windows on the laptop . Scan the laptop with the tool below

Farbar Recovery Scan Tool


64-Bit Version OS Farbar Recovery Scan Tool x64 <===== Download Link

Drag the FRST64.exe from the Downloads folder to your Desktop

Right click on FRST64.exe and choose

When the tool opens click Yes on the disclaimer window .

Press Scan button.

FRST will let you know when the scan is complete and has written the FRST.txt to file

Note   Note
The first time Farbar Recovery Scan Tool is run, it makes also another log Addition.txt


Please upload both logs in your reply.(FRST.txt and Addition.txt)

FRST.txt and Addition.txt will be on the Desktop

Upload a File
Click on the Go Advanced button under the Message box . Scroll down to Additional Options then click on Manage Attachments in the Attach Files sections . Click the Browse button locate the file then click on the Open button . In the Upload File from your Computer section click on the Upload button . Wait until it finishes uploading then close the window . Then click Submit Reply .


My System SpecsSystem Spec
.
28 Jul 2013   #22
geotre

windows 7 home premium x 64bit
 
 

Welcome back Essenbe! You see this is my problem with the Asus laptop, it does not give me the option to get into the BIOS. As you probably saw the TDSSKiller did not find any virus. Now on reboot the laptop does not boot into windows as it did yesterday. I am wondering whether there is not some kind of hardware failure. The laptop I bought my wife - Acer aspire 8942G - is also a 64bit, would it help if I try to put the Asus HDD into hers and see if it boots and if it does can I then reinstall windows on it and then put it back into the Asus??
My System SpecsSystem Spec
28 Jul 2013   #23
geotre

windows 7 home premium x 64bit
 
 

Hi Vistaking, see my post to Essenbe - cannot get into windows or the BIOS.
My System SpecsSystem Spec
.

28 Jul 2013   #24
VistaKing

Windows 7 Ultimate 32-Bit & Windows 7 Ultimate 64-Bit
 
 

Quote   Quote: Originally Posted by geotre View Post
I then put the HDD back into the laptop. First couple of tries same black screen and then suddenly it booted straight into windows!!
I thought you said you were able to boot into Windows ?
My System SpecsSystem Spec
28 Jul 2013   #25
geotre

windows 7 home premium x 64bit
 
 

Hi Vistaking, Yes I was able to , but on restart I could not. I just managed to boot into it again after 20+ tries. It never gives me the option to get into the bios, the asus screen which tells you to press F2 to get into it never appears. My BIOS is set to boot from HDD first and then DVD drive. I got you the information you requested, it is attached to this post. While I am able to, any other information you would require; any error log files ect.??
My System SpecsSystem Spec
28 Jul 2013   #26
VistaKing

Windows 7 Ultimate 32-Bit & Windows 7 Ultimate 64-Bit
 
 

Place the FRST64.exe program onto your desktop.

Open notepad and paste the highlighted text below


start
(COMPANYVERS_NAME) C:\PROGRA~2\TELEVI~2\bar\1.bin\64barsvc.exe
HKLM\...\Run: [TelevisionFanatic Home Page Guard 64 bit] - C:\PROGRA~2\TELEVI~2\bar\1.bin\AppIntegrator64.exe [548936 2013-07-28] ()
MountPoints2: {3963b243-ee63-11e2-bc0f-74f06dbf231b} - I:\AutoRun.exe
MountPoints2: {3963b260-ee63-11e2-bc0f-74f06dbf231b} - I:\AutoRun.exe
MountPoints2: {4dd8598b-ed9e-11e2-b51f-74f06dbf231b} - I:\AutoRun.exe
MountPoints2: {4dd8599e-ed9e-11e2-b51f-74f06dbf231b} - I:\AutoRun.exe
MountPoints2: {a94395a8-ea75-11e2-8927-525d6086b9b0} - I:\AutoRun.exe
MountPoints2: {a94395b5-ea75-11e2-8927-525d6086b9b0} - I:\AutoRun.exe
MountPoints2: {cfacdc65-e899-11e2-805e-74f06dbf231b} - I:\AutoRun.exe
MountPoints2: {cfacdc73-e899-11e2-805e-74f06dbf231b} - I:\AutoRun.exe
MountPoints2: {d91ee052-e756-11e2-9c83-74f06dbf231b} - I:\AutoRun.exe
MountPoints2: {d91ee062-e756-11e2-9c83-74f06dbf231b} - I:\AutoRun.exe
MountPoints2: {d91ee1c5-e756-11e2-9c83-74f06dbf231b} - I:\AutoRun.exe
MountPoints2: {d91ee1d8-e756-11e2-9c83-74f06dbf231b} - I:\AutoRun.exe
MountPoints2: {f5f1bbad-ef48-11e2-bf92-74f06dbf231b} - I:\AutoRun.exe
MountPoints2: {fb6e57fa-e324-11e2-99e4-74f06dbf231b} - H:\AutoRun.exe
MountPoints2: {fb6e5807-e324-11e2-99e4-74f06dbf231b} - H:\AutoRun.exe
HKLM-x32\...\Run: [] - [x]
HKLM-x32\...\Run: [TelevisionFanatic Search Scope Monitor] - C:\PROGRA~2\TELEVI~2\bar\1.bin\64srchmn.exe [44784 2013-07-28] (MindSpark)
HKLM-x32\...\Run: [TelevisionFanatic Browser Plugin Loader] - C:\PROGRA~2\TELEVI~2\bar\1.bin\64brmon.exe [30096 2013-07-28] (VER_COMPANY_NAME)
SearchScopes: HKLM-x32 - {a5b9c0f5-5616-47cd-a95f-e43b488faccf} URL = http://search.tb.ask.com/search/GGmain.jhtml?p2=^XP^xdm017^YYA^ie&si=CKKhkIuY0rgCFdE92wodsE0ACg&ptb=33158D90-B6EB-4895-BAE5-272CF1CB2A40&psa=&ind=2013072808&st=sb&n=77fd0da8&searchfor={searchTerms}
SearchScopes: HKCU - {171DEBEB-C3D4-40b7-AC73-056A5EBA4A7E} URL =
SearchScopes: HKCU - {a5b9c0f5-5616-47cd-a95f-e43b488faccf} URL = http://search.tb.ask.com/search/GGmain.jhtml?p2=^XP^xdm017^YYA^ie&si=CKKhkIuY0rgCFdE92wodsE0ACg&ptb=33158D90-B6EB-4895-BAE5-272CF1CB2A40&psa=&ind=2013072808&st=sb&n=77fd0da8&searchfor={searchTerms}
BHO-x32: Ask Toolbar - {D4027C7F-154A-4066-A1AD-4243D8127440} - C:\Program Files (x86)\Ask.com\GenericAskToolbar.dll (Ask.com)
Toolbar: HKLM-x32 - TelevisionFanatic - {c98d5b61-b0ea-4d48-9839-1079d352d880} - C:\Program Files (x86)\TelevisionFanatic\bar\1.bin\64bar.dll (MindSpark)
Toolbar: HKLM-x32 - Ask Toolbar - {D4027C7F-154A-4066-A1AD-4243D8127440} - C:\Program Files (x86)\Ask.com\GenericAskToolbar.dll (Ask.com)
Toolbar: HKCU - No Name - {47833539-D0C5-4125-9FA8-0819E2EAAC93} - No File
Toolbar: HKCU - No Name - {D4027C7F-154A-4066-A1AD-4243D8127440} - No File
Toolbar: HKCU - No Name - {C98D5B61-B0EA-4D48-9839-1079D352D880} - No File
FF Plugin-x32: @TelevisionFanatic.com/Plugin - C:\Program Files (x86)\TelevisionFanatic\bar\1.bin\NP64Stub.dll (MindSpark)
R2 TelevisionFanaticService; C:\PROGRA~2\TELEVI~2\bar\1.bin\64barsvc.exe [42504 2013-07-28] (COMPANYVERS_NAME)
2013-07-06 14:55 - 2013-07-06 14:56 - 00000000 ____D C:\25087c787c13d0bc4ff60fd66733
2013-07-05 03:00 - 2013-07-07 21:50 - 00000000 ____D C:\fe039c8018abcceb07f963b10d82aa
2013-07-02 16:03 - 2013-07-02 16:03 - 00004096 ___SH C:\{BD273647-4C26-4EEB-9066-4A6C814F96F8}.CBM
2013-07-02 14:21 - 2013-07-28 13:42 - 00000000 ____D C:\Program Files (x86)\Ask.com
2013-07-02 03:48 - 2013-07-02 13:48 - 00000000 ____D C:\ProgramData\regid.1986-12.com.adobe
end


Click on File Select Save As
Location: Desktop
File Name : Fixlist.txt
Save as type: All Files

Click on the [Save] button .

Open FRST64.exe click on the [FIX] button . Once the completed it will create a new log called Fixlog.txt . Restart your PC and upload the Fixlog.txt . It will be on your desktop.
My System SpecsSystem Spec
29 Jul 2013   #27
geotre

windows 7 home premium x 64bit
 
 

Hi Vistaking, I see the text I had to copy to notepad refers to Television fanatic, that was installed after my troubles started, thought yo should know. I have not restarted my PC yet, scared I will not be able to get into windows again.
My System SpecsSystem Spec
29 Jul 2013   #28
essenbe

Windows 7 Enterprise X64/Windows 10 Enterprise X64/Windows 10 Pro X64/Linux Mint
 
 

geotre, Go back into bios (F2 at the asus logo usually) you may want to set your DVD/CD as 1st boot device and the hard drive as second boot device. But first, I would set optimized defaults. You sould not, and probably can't, boot your hard drive in your wife's computer. Different hardware, drivers and everything.

By setting the DVD as first boot device, it should make it easier if you have to boot into the installation DVD or any other repair dvd. For a complete list of your FN key functions, you can try here.
My System SpecsSystem Spec
29 Jul 2013   #29
geotre

windows 7 home premium x 64bit
 
 

Hi Essenbe, this has been my problem all along, when it reboots the asus screen where you can press F2 to get into the BIOS, never shows, even pressing F2 as soon as it restarts does not get me into the BIOS. I cannot get into the BIOS at all!! My DVD is set as second boot device.
My System SpecsSystem Spec
29 Jul 2013   #30
essenbe

Windows 7 Enterprise X64/Windows 10 Enterprise X64/Windows 10 Pro X64/Linux Mint
 
 

Will the asus boot screen show when you start from a cold boot?
My System SpecsSystem Spec
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 BSOD turned into "Black screen of death" -cannot boot into BIOS.




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