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Windows 7: BSOD 5-60 minutes after boot

26 Jul 2013   #1
MonkeyFuzz

Windows 7 Professional 64-bit
 
 
BSOD 5-60 minutes after boot

Good day, all. My MSI laptop running Windows 7 Professional 64-bit has been having BSOD after 5m-~1hr of running. My computer had been having increasing events like this recently, which lead to me formatting and reinstalling Windows in the last week having suspected some software issue (no I don't have the crash log from then). With this persistence in the crashing, I'm suspecting a hardware fault of some fashion. The computer seems to last longer when I'm not running memory intensive applications. It seems to crash faster running World of Tanks, Kerbal Space Program, or other games than when putzing around Windows Explorer or Firefox. Hopefully, you'll be able to interpret the log attached.

In addition to the computer going to the BSOD, I have had other instances of the computer freezing completely in two fashions. One with the screen freezing and continuing to display the same frame with no indication that inputs through the mouse or keyboard (including Ctrl-Alt-Del) were being received. This crash form required a forced reboot with the power switch. The other style has been with the screen turning a variety of colors for several seconds before the computer rebooted itself.

Also, in case I had somehow reinfected my computer with a virus from files I backed up prior to reinstalling Windows, I have used Avast Antivirus to scan my computer and during boot with no results. I've also run Spybot with no luck, either.

Thank you for any feedback.


My System SpecsSystem Spec
.
26 Jul 2013   #2
koolkat77

Microsoft Community Contributor Award Recipient

Windows 10 Home 64Bit
 
 

Looks like the BSOD's are occurring at the time of running BitTorrent?

Code:
Built by: 7601.18113.amd64fre.win7sp1_gdr.130318-1533
Debug session time: Fri Jul 26 19:05:37.950 2013 (UTC + 6:00)
System Uptime: 0 days 0:50:33.012
BugCheck A, {0, 2, 0, fffff800031ef477}
*** WARNING: Unable to verify timestamp for netw5v64.sys
*** ERROR: Module load completed but symbols could not be loaded for netw5v64.sys
Probably caused by : netw5v64.sys ( netw5v64+5b7d )
BUGCHECK_STR:  0xA
PROCESS_NAME:  BitTorrent.exe
ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
Built by: 7601.18113.amd64fre.win7sp1_gdr.130318-1533
Debug session time: Fri Jul 26 18:14:27.927 2013 (UTC + 6:00)
System Uptime: 0 days 10:49:20.988
BugCheck A, {0, 2, 0, fffff80002c1d477}
*** WARNING: Unable to verify timestamp for netw5v64.sys
*** ERROR: Module load completed but symbols could not be loaded for netw5v64.sys
Probably caused by : netw5v64.sys ( netw5v64+5b7d )
BUGCHECK_STR:  0xA
PROCESS_NAME:  BitTorrent.exe
ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
Built by: 7601.18113.amd64fre.win7sp1_gdr.130318-1533
Debug session time: Fri Jul 26 07:24:32.944 2013 (UTC + 6:00)
System Uptime: 0 days 0:26:43.396
BugCheck A, {0, 2, 0, fffff800031ea477}
*** WARNING: Unable to verify timestamp for netw5v64.sys
*** ERROR: Module load completed but symbols could not be loaded for netw5v64.sys
Probably caused by : netw5v64.sys ( netw5v64+5b7d )
BUGCHECK_STR:  0xA
PROCESS_NAME:  BitTorrent.exe
ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
Built by: 7601.18113.amd64fre.win7sp1_gdr.130318-1533
Debug session time: Fri Jul 26 06:57:16.781 2013 (UTC + 6:00)
System Uptime: 0 days 0:31:40.232
BugCheck A, {0, 2, 0, fffff80002c1e477}
*** WARNING: Unable to verify timestamp for netw5v64.sys
*** ERROR: Module load completed but symbols could not be loaded for netw5v64.sys
Probably caused by : netw5v64.sys ( netw5v64+5b7d )
BUGCHECK_STR:  0xA
PROCESS_NAME:  BitTorrent.exe
ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
Built by: 7601.18113.amd64fre.win7sp1_gdr.130318-1533
Debug session time: Fri Jul 26 06:25:05.676 2013 (UTC + 6:00)
System Uptime: 0 days 0:03:29.128
BugCheck A, {0, 2, 0, fffff80002c1a477}
*** WARNING: Unable to verify timestamp for netw5v64.sys
*** ERROR: Module load completed but symbols could not be loaded for netw5v64.sys
Probably caused by : netw5v64.sys ( netw5v64+5b7d )
BUGCHECK_STR:  0xA
PROCESS_NAME:  BitTorrent.exe
ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
Built by: 7601.18113.amd64fre.win7sp1_gdr.130318-1533
Debug session time: Fri Jul 26 06:21:03.794 2013 (UTC + 6:00)
System Uptime: 0 days 0:08:46.230
BugCheck A, {0, 2, 0, fffff80002a07477}
*** WARNING: Unable to verify timestamp for netw5v64.sys
*** ERROR: Module load completed but symbols could not be loaded for netw5v64.sys
Probably caused by : netw5v64.sys ( netw5v64+5b7d )
BUGCHECK_STR:  0xA
PROCESS_NAME:  BitTorrent.exe
ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
Built by: 7601.18113.amd64fre.win7sp1_gdr.130318-1533
Debug session time: Fri Jul 26 06:11:16.135 2013 (UTC + 6:00)
System Uptime: 0 days 1:17:27.571
BugCheck A, {0, 2, 0, fffff80002fee477}
*** WARNING: Unable to verify timestamp for netw5v64.sys
*** ERROR: Module load completed but symbols could not be loaded for netw5v64.sys
Probably caused by : netw5v64.sys ( netw5v64+5b7d )
BUGCHECK_STR:  0xA
PROCESS_NAME:  BitTorrent.exe
ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
Built by: 7601.18113.amd64fre.win7sp1_gdr.130318-1533
Debug session time: Thu Jul 25 09:04:38.503 2013 (UTC + 6:00)
System Uptime: 0 days 0:37:47.564
BugCheck A, {0, 2, 0, fffff80002ff1477}
*** WARNING: Unable to verify timestamp for netw5v64.sys
*** ERROR: Module load completed but symbols could not be loaded for netw5v64.sys
Probably caused by : netw5v64.sys ( netw5v64+5b7d )
BUGCHECK_STR:  0xA
PROCESS_NAME:  BitTorrent.exe
ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
Built by: 7601.18113.amd64fre.win7sp1_gdr.130318-1533
Debug session time: Wed Jul 24 05:31:55.450 2013 (UTC + 6:00)
System Uptime: 0 days 3:48:34.886
BugCheck A, {0, 2, 0, fffff80002a04477}
*** WARNING: Unable to verify timestamp for netw5v64.sys
*** ERROR: Module load completed but symbols could not be loaded for netw5v64.sys
Probably caused by : netw5v64.sys ( netw5v64+5b7d )
BUGCHECK_STR:  0xA
PROCESS_NAME:  BitTorrent.exe
ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
Built by: 7601.18113.amd64fre.win7sp1_gdr.130318-1533
Debug session time: Wed Jul 24 01:42:27.120 2013 (UTC + 6:00)
System Uptime: 0 days 3:30:37.182
BugCheck A, {0, 2, 0, fffff80002a1f477}
*** WARNING: Unable to verify timestamp for netw5v64.sys
*** ERROR: Module load completed but symbols could not be loaded for netw5v64.sys
Probably caused by : netw5v64.sys ( netw5v64+5b7d )
BUGCHECK_STR:  0xA
PROCESS_NAME:  BitTorrent.exe
ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
Built by: 7601.18113.amd64fre.win7sp1_gdr.130318-1533
Debug session time: Tue Jul 23 22:11:23.773 2013 (UTC + 6:00)
System Uptime: 0 days 17:30:32.209
BugCheck A, {0, 2, 0, fffff80002a0a477}
*** WARNING: Unable to verify timestamp for netw5v64.sys
*** ERROR: Module load completed but symbols could not be loaded for netw5v64.sys
Probably caused by : netw5v64.sys ( netw5v64+5b7d )
BUGCHECK_STR:  0xA
PROCESS_NAME:  System
ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
Avast! can be a possible cause of BSOD's.
Replace with Microsoft Security Essentials & the Free version of Malwarebytes, update and make full scans separately:
Uninstallers (removal tools) for common antivirus software - ESET Knowledgebase

Microsoft Security Essentials - Microsoft Windows

Malwarebytes Free
  • Do not start the trial version of MalwareBytes
You may also take a look at:
Good & Free System Security Combination
Update the driver below:

netw5v64.sys Thu Mar 26 22:21:24 2009
Intel Wireless WiFi Link Driver - Driver Reference Table - netw5v64.sys

Use the System File Checker tool and Run Disk Check:
Repair Windows 7 System Files with System File Checker

Run Disk Check in Windows 7 for Bad Sectors & Errors
Make scans with -
TDSSKiller Rootkit Removal Utility Free Download | Kaspersky Lab US

Online Virus Scanner Eset
Reduce items at start up:
Performing a Clean Startup in Windows 7

Add, or Remove Startup Programs in Windows 7
Your Antivirus software is basically whats just needed there.
My System SpecsSystem Spec
26 Jul 2013   #3
MonkeyFuzz

Windows 7 Professional 64-bit
 
 

I only installed Avast after the crashes were happening so that's not the cause. I can disable Bittorrent and give it a go without that to see if the BSOD abates.

After I posted here, I removed one of my two ram sticks to see if anything changes. It's only been about 20 minutes so I'm still inside the usual running time before a crash occurs.
My System SpecsSystem Spec
.

26 Jul 2013   #4
koolkat77

Microsoft Community Contributor Award Recipient

Windows 10 Home 64Bit
 
 

Alright. Update the thread when you need to.
My System SpecsSystem Spec
27 Jul 2013   #5
MonkeyFuzz

Windows 7 Professional 64-bit
 
 

After some experiments I've found conflicting results.

First, I removed one stick of RAM and swapped between then, letting the computer run for at least an hour on each. It never crashed using either. I did find that my second RAM slot seems loose, so I started suspecting that the culprit was that. I then ran the computer with both sticks in together, having now switched which stick rests in that slot, and found that it was back to crashing again. (Full disclosure, I kept running all programs as normal during those trials.)

I thought that I'd found my problem: rather than a bad stick of ram, I have a bad slot. Then I decided to test koolkat77's suggestion about the programs I run, so I gave that a go. I switched off Bittorrent and haven't had a crash since...

Thoughts?
My System SpecsSystem Spec
27 Jul 2013   #6
MonkeyFuzz

Windows 7 Professional 64-bit
 
 

kool, when you were looking through the crash files, other than seeing that Bittorent was running, was there anything else Bittorrent itself? Was there anything to point towards memory issues?
My System SpecsSystem Spec
27 Jul 2013   #7
koolkat77

Microsoft Community Contributor Award Recipient

Windows 10 Home 64Bit
 
 

You can see in the code box above I posted. The "process name" shows bittorent.exe in all except one.
My System SpecsSystem Spec
28 Jul 2013   #8
MonkeyFuzz

Windows 7 Professional 64-bit
 
 

True enough. The system ran for a day without BSOD with Bittorrent off. I let it run with it on overnight after rolling back to an earlier release version and have yet to have a fault. Thank you for your help.
My System SpecsSystem Spec
28 Jul 2013   #9
koolkat77

Microsoft Community Contributor Award Recipient

Windows 10 Home 64Bit
 
 

No problem, glad I can help.
Keep us posted.
My System SpecsSystem Spec
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