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Windows 7: SYSTEM_SERVICE_EXCEPTION STOP 0x0000003B fltmgr.sys-Vista Ultimate x64

26 Jul 2013   #1
Asata

Windows 7 Home premium 64bit & Vista Ultimate x64
 
 
SYSTEM_SERVICE_EXCEPTION STOP 0x0000003B fltmgr.sys-Vista Ultimate x64

System is a Vista Ultimate x64. Problem started (again, I suppose) after putting the PC on line power on boot after an APC UPS 1500 XS started smoking after a thunder storm. Happens once on cold boot, next reboot works.

This is a recurring problem that happened the last time my battery backup got fried and I had to be on line power. It seems to happen when turning the computer off for an extended period of time (hours) and then turning it back on. Restarts do not seem to be affected.

Last time the problem went away once I was back on filtered power once I replaced my battery backup's battery that had exploded. I have an RMA on my APC unit coming in 3-5 business days, at least so they said. From what I can gather the cause of this problem is system services and outdated drivers, or potentially bad HDD sectors or some such and unable to read an index or something or other.

THE SF dump is attached. Of note, I do think something may be wrong with some hardware part of my PC. See, I have 12GB of RAM but only 8GB detects. I at one time had 6GB of RAM where only 4GB would detect - I moved from three 2GB sticks to three 4GB sticks, so the issue is not RAM. In fact, I also swapped in another motherboard and the RAM problem persisted. So I suspect the issue is the CPU, my i7 920 with d0 stepping. Unfortunately, that's a bit too expensive to replace at the moment and I'd wait until next year anyways since the next generation is coming out which will accept DDR4 RAM. Of note, I also replaced the GPU which was previously a GTX 280 (which just straight up started dying, not overheating or anything, just dying) to a GTX 560 Ti though I've had the setup for quite awhile now with my power filtered through a battery backup without any BSOD's during use or restarts so I'd assumed the BSOD problem had went away, but perhaps it didn't. And while this information may not be relevant I figured it probably best to mention it regardless, narrow down things and whatnot.

The HDD's are four WD 1TB Caviar Blacks and a 2TB Seagate external. The OS is on one of the 1TB WD's. I suppose they've probably all been RMA'd numerous times of which I used Acronis to clone the failing HDD's to the new ones and then used its destruction algorithms on the old ones before sending them to WD via their advanced RMA services. So I suppose it's entirely possible bad sector data could be around from multiple HDD's that have started failing with bad sectors even on a healthy HDD simply due to cloning one failing drive after another. At least, that's a guess. I only have 84.7 GB free of 931GB on my OS's HDD anyhow.


My System SpecsSystem Spec
.
26 Jul 2013   #2
x BlueRobot

 

My System SpecsSystem Spec
26 Jul 2013   #3
Asata

Windows 7 Home premium 64bit & Vista Ultimate x64
 
 

Quote   Quote: Originally Posted by x BlueRobot View Post
I did...... look at the attachment. Do you not see it? I can give you a link: https://www.dropbox.com/s/qn0u8k7m99...26-07-2013.zip
My System SpecsSystem Spec
.

26 Jul 2013   #4
x BlueRobot

 

I did see the folder, and there's at least two files missing:

Attachment 278308

Please follow the instructions again, and then select Grab All option, or if that still doesn't work, then upload these two files manually:

System Info:
  1. Start
  2. Type: cmd > Right-Click > Run As Admin
  3. Type: systeminfo.exe>C:\systeminfo.txt
  4. Upload in your next post
MSINFO32:
  1. Start
  2. Type: msinfo32
  3. File, Save
  4. Place the file into a zipped folder
  5. Upload in your next post
My System SpecsSystem Spec
26 Jul 2013   #5
Asata

Windows 7 Home premium 64bit & Vista Ultimate x64
 
 

My System SpecsSystem Spec
27 Jul 2013   #6
x BlueRobot

 

Thanks for the information provided so far;

Please follow, just need to double check some things -
Quote   Quote: Originally Posted by writhziden
There seems to be a problem with your Windows installation. Please follow the Windows Genuine and Activation Issue Posting Instructions. Post the results in your next post; do not start a new thread.
My System SpecsSystem Spec
27 Jul 2013   #7
Asata

Windows 7 Home premium 64bit & Vista Ultimate x64
 
 

Yeah uh, I don't have a problem with my installation being genuine or a problem with its activation. I blanked that out because I don't feel comfortable spreading around my serial in plain text on a public forum. So we're just gonna skip that if you don't mind.
My System SpecsSystem Spec
27 Jul 2013   #8
x BlueRobot

 

It's not your product key, it's just a generic number which defines what type of license you have.
My System SpecsSystem Spec
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 SYSTEM_SERVICE_EXCEPTION STOP 0x0000003B fltmgr.sys-Vista Ultimate x64




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