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Windows 7: BSOD Error 0x00000119

26 Jul 2013   #1
AdeptusAstartes

Windows 7 Ultimate 64bit
 
 
BSOD Error 0x00000119

I know that it is a graphic card related issue. HOw can I troubleshoot this to find out the causse of the problem?


My System SpecsSystem Spec
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27 Jul 2013   #2
centaur78

Windows 7 ultimate x64
 
 

If you already know what the problem now... what else do you want to troubeshoot ????

Just update the drivers
My System SpecsSystem Spec
27 Jul 2013   #3
AdeptusAstartes

Windows 7 Ultimate 64bit
 
 

Hi Centaur78, my apologies on not elaborating on the issue.

I was running on the 13.4 drivers and I was getting frequent BSODs, ranging from 119 error to 0B0.

I've been using the 13.6 Beta drivers and I still ocassionally get BSODS and more frequently my AMD Drivers keep freezing and not responding, it causes my screen to freeze for a little bit, then the screen flashes blank and then it reverts back to normal.
My System SpecsSystem Spec
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27 Jul 2013   #4
centaur78

Windows 7 ultimate x64
 
 

Please use this tool to update your profile specs

And then use this tool to post all the files here
My System SpecsSystem Spec
28 Jul 2013   #5
AdeptusAstartes

Windows 7 Ultimate 64bit
 
 

CPU
Intel(R) Core(TM) i7 CPU 930 @ 2.80GHz

Motherboard
Gigabyte Technology Co., Ltd. X58A-UD3R

BIOS
Award Modular BIOS v6.00PG

Total Memory 6.00 GB
Usable Memory 6.00 GB

HDD
(1) WDC WD1000DHTZ-04N21V0 ATA Device
(2) WDC WD1001FALS-00U9B0 ATA Device

Sound Card
(1) AMD High Definition Audio Device
(2) Realtek High Definition Audio

Graphic Card
AMD Radeon HD 6900 Series

OS
Microsoft Windows 7 Ultimate 64-bit 7601 Multiprocessor Free Service Pack 1
My System SpecsSystem Spec
29 Jul 2013   #6
centaur78

Windows 7 ultimate x64
 
 

hmm

Very interesting... you have all the different Bugcheck code pointing to ati and memory (probably the video RAM in this case.)

well since you have updated the drivers to the latest... follow the below and report back


1. Update you motherboard BIOS to the latest version FH

2. Remove all the ATI software .. that means the CCC control center, Hydravision, ATI overclock tool etc... only the drivers need to be installed... Use driversweeper if you want to reinstall the stable driver for your graphics card.

3. Please run HwMonitor to post a snapshot of the temps

4. After running the steps 1, 2 , 3.... Please run Autoruns and then click on File> Save.. Save the file in .arn format and upload here.

5. Please remove Spybot Search and Destroy ... You already have Malwarebytes installed.. thats good enough.

6. What is you PSU wattage ??

Do these and let me know if it bsod's
My System SpecsSystem Spec
29 Jul 2013   #7
AdeptusAstartes

Windows 7 Ultimate 64bit
 
 

I'm unable to update the BIOS. It says...

"The version of this file is not compataible with the version of windows you're running. Check your computer's system information to see whether you need an x86 or x64 version of the program and then contact the software publisher.

Edit: whoops forgot i needed @BIOS.
Proceeding with step 2
My System SpecsSystem Spec
29 Jul 2013   #8
silhouttejames

Windows 7 Home Premium 32bit
 
 

Error 0x00000119 can be caused by some video scheduling software. Do you have a TV/Video capture card in your computer?
Alternatively this can be caused by bad, incompatible or corrupt drivers.
My System SpecsSystem Spec
29 Jul 2013   #9
AdeptusAstartes

Windows 7 Ultimate 64bit
 
 

Done as per requested.

Using a cooler master 850W Silent Pro

Have also removed Spybot.
My System SpecsSystem Spec
29 Jul 2013   #10
AdeptusAstartes

Windows 7 Ultimate 64bit
 
 

On bootup I got a new BSOD. Now it's okay I think?

0x000007E (0xFFFFFFFFC0000005, 0xFFFFF800034E, 0XFFFFF88009a8c70)
My System SpecsSystem Spec
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 BSOD Error 0x00000119




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