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Windows 7: Seemingly random BSODs

27 Jul 2013   #1
ferngirl

Windows 7 Home Premium 64 bit
 
 
Seemingly random BSODs

Hi,
I've been experiencing BSODs for a couple of months, but they seem to be getting more frequent recently. It's mostly when I'm running several programs (but not games), but other than that I haven't noticed anything particular. Sorry not to be more specific - I'd be really grateful for any help, and please let me know if you need any further info. Thanks a lot!

Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7601.2.1.0.768.3
Locale ID: 2057

Additional information about the problem:
BCCode: e1
BCP1: FFFFF800037BFD50
BCP2: 0000000000000002
BCP3: FFFFFA8006319BA0
BCP4: FFFFFA8006319BA0
OS Version: 6_1_7601
Service Pack: 1_0
Product: 768_1


My System SpecsSystem Spec
.
27 Jul 2013   #2
koolkat77

Microsoft Community Contributor Award Recipient

Windows 10 Home 64Bit
 
 

Remove McAfee antivirus and use Microsoft Security Essentials only. It is apparently the reason behind your BSOD's.

Keep the Free version of Malwarebytes, update and make full scans separately:
Uninstallers (removal tools) for common antivirus software - ESET Knowledgebase

Microsoft Security Essentials - Microsoft Windows

Malwarebytes Free
  • Do not start the trial version of MalwareBytes
You may also take a look at:
Good & Free System Security Combination
Reduce items at start up:
Performing a Clean Startup in Windows 7

Add, or Remove Startup Programs in Windows 7
Your Antivirus software is basically whats just needed there.

Use the System File Checker tool and Run Disk Check:
Repair Windows 7 System Files with System File Checker

Run Disk Check in Windows 7 for Bad Sectors & Errors
Let us know if the BSOD's continue.
My System SpecsSystem Spec
03 Aug 2013   #3
ferngirl

Windows 7 Home Premium 64 bit
 
 

That's great, thank you so much koolkat 77. I removed McAfee, downloaded the free version of Malwarebytes (didn't seem to have it already), and did full scans. No problems so far, so fingers crossed...

Very grateful for your help!
My System SpecsSystem Spec
.

03 Aug 2013   #4
koolkat77

Microsoft Community Contributor Award Recipient

Windows 10 Home 64Bit
 
 

I hope you have completed the rest of the steps also.

Very happy to help.
My System SpecsSystem Spec
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