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Windows 7: Random BSOD's , ntoskrnl.exe

28 Jul 2013   #1
Senjino

Windows 7 Home Premium 64bit
 
 
Random BSOD's , ntoskrnl.exe

Hello, I'm relatively knew to this forum so I dont know what to really post except for the .dmp files and what "bluescreenview" says. here goes.
Attached are .dmp files.
According to bluescreenview, all of my BSODs (which is over 30) have involved ntoskrnl.exe with the bug check string on most of them being "APC_INDEX_MISMATCH".
There are some misc. files being the causes of my BSOD's such as hal.dll with the bug check string as "DRIVER_POWER_STATE_FAILURE" which happened 2 hours ago.

This is the log from the last BSOD
072713-24913-01.dmp
7/27/2013 9:55:27 PM
DRIVER_POWER_STATE_FAILURE
0x0000009f 00000000`00000004 00000000`00000258 fffffa80`06add040 fffff800`00ba2740 hal.dll
hal.dll+29738
Hardware Abstraction Layer DLL Microsoftฎ Windowsฎ Operating System Microsoft Corporation 6.1.7601.17514 (win7sp1_rtm.101119-1850) x64 ntoskrnl.exe+75c00 C:\Windows\Minidump\072713-24913-01.dmp 4 15 7601 301,778 7/27/2013 9:56:18 PM


Please advise me on what to do. I'm tired of these BSOD's that happen so randomly.


My System SpecsSystem Spec
.
28 Jul 2013   #2
Senjino

Windows 7 Home Premium 64bit
 
 

i tried Driver verifier but it wouldn't even let me boot up windows. It sent me straight to startup repair, so i turned it off in safe mode. any other ideas?
My System SpecsSystem Spec
28 Jul 2013   #3
koolkat77

Microsoft Community Contributor Award Recipient

Windows 10 Home 64Bit
 
 

Do not bump your thread with another post before 24 hours, high chances are that your thread will go unanswered.

Avast! is a possible cause of BSOD's. Remove it.
Replace with Microsoft Security Essentials & the Free version of Malwarebytes, update and make full scans separately:
Uninstallers (removal tools) for common antivirus software - ESET Knowledgebase

Microsoft Security Essentials - Microsoft Windows

Malwarebytes Free
  • Do not start the trial version of MalwareBytes
You may also take a look at:
Good & Free System Security Combination
Reduce items at start up:
Performing a Clean Startup in Windows 7

Add, or Remove Startup Programs in Windows 7
Your Antivirus software is basically whats just needed there.

Daemon Tools (and Alcohol % software) are known to cause BSOD's on some Win7 systems (mostly due to the sptd.sys driver, although we have seen dtsoftbus01.sys blamed on several occasions). Please uninstall Daemon Tools.
DuplexSecure - FAQ
Code:
sptd.sys                    Sat Aug 20 10:34:53 2011 (4E4F396D)
dtsoftbus01.sys             Thu Jan 13 14:27:08 2011 (4D2EB75C
As an alternative, many people recommend the use of Total Mounter or Magic ISO

If you are overclocking any hardware, stop and remove MSI software.

Note   Note
Download and install Revo Uninstaller free from here:
Download Revo Uninstaller Freeware
Opt for "Advanced Mode" and uninstall the software (also delete the leftover registry entries).


Upload a screenshot using:
CrystalDiskInfo
For how to upload a screenshot or file, read here

Test your Hard Drive by running:
Hard Drive Diagnostic Procedure
Use the System File Checker tool and Run Disk Check:
Repair Windows 7 System Files with System File Checker

Run Disk Check in Windows 7 for Bad Sectors & Errors
BSOD SUMMARY:
Code:
Built by: 7601.18113.amd64fre.win7sp1_gdr.130318-1533
Debug session time: Sun Jul 28 10:55:27.707 2013 (UTC + 6:00)
System Uptime: 0 days 1:44:12.893
BugCheck 9F, {4, 258, fffffa8006add040, fffff80000ba2740}
Probably caused by : ntkrnlmp.exe ( nt!PnpBugcheckPowerTimeout+76 )
BUGCHECK_STR:  0x9F
PROCESS_NAME:  System
จจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจ``
Built by: 7601.18113.amd64fre.win7sp1_gdr.130318-1533
Debug session time: Sun Jul 28 09:10:44.154 2013 (UTC + 6:00)
System Uptime: 0 days 7:23:33.340
BugCheck 1, {776b166a, 0, ffff, fffff8800d9bfca0}
Probably caused by : ntkrnlmp.exe ( nt!KiSystemServiceExit+245 )
BUGCHECK_STR:  0x1
PROCESS_NAME:  svchost.exe
จจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจ``
Built by: 7601.18113.amd64fre.win7sp1_gdr.130318-1533
Debug session time: Sat Jul 27 07:07:25.477 2013 (UTC + 6:00)
System Uptime: 0 days 0:23:29.053
BugCheck 1000007E, {ffffffffc0000005, fffff88008020e26, fffff880023356a8, fffff88002334f00}
Probably caused by : dxgmms1.sys ( dxgmms1!VIDMM_GLOBAL::ReferenceAllocationForPreparation+22 )
BUGCHECK_STR:  0x7E
PROCESS_NAME:  System
จจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจ``
Built by: 7601.18113.amd64fre.win7sp1_gdr.130318-1533
Debug session time: Sat Jul 20 12:54:51.653 2013 (UTC + 6:00)
System Uptime: 0 days 2:49:36.839
BugCheck 1, {76d2166a, 0, ffff, fffff88003f3cca0}
Probably caused by : ntkrnlmp.exe ( nt!KiSystemServiceExit+245 )
BUGCHECK_STR:  0x1
PROCESS_NAME:  svchost.exe
จจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจ``
Built by: 7601.18113.amd64fre.win7sp1_gdr.130318-1533
Debug session time: Wed Jul 17 03:07:04.455 2013 (UTC + 6:00)
System Uptime: 0 days 0:57:51.641
BugCheck 1, {76ee186a, 0, ffff, fffff8800bb33ca0}
Probably caused by : ntkrnlmp.exe ( nt!KiSystemServiceExit+245 )
BUGCHECK_STR:  0x1
PROCESS_NAME:  SearchIndexer.
จจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจ``
Built by: 7601.18113.amd64fre.win7sp1_gdr.130318-1533
Debug session time: Wed Jul 17 02:08:30.094 2013 (UTC + 6:00)
System Uptime: 0 days 1:18:04.280
BugCheck 1, {76d6186a, 0, ffff, fffff8800a758ca0}
Probably caused by : ntkrnlmp.exe ( nt!KiSystemServiceExit+245 )
BUGCHECK_STR:  0x1
PROCESS_NAME:  SearchIndexer.
จจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจ``
Built by: 7601.18113.amd64fre.win7sp1_gdr.130318-1533
Debug session time: Tue Jul 16 07:20:59.908 2013 (UTC + 6:00)
System Uptime: 0 days 3:42:41.094
BugCheck 1, {76e2186a, 0, ffff, fffff8800c967ca0}
Probably caused by : ntkrnlmp.exe ( nt!KiSystemServiceExit+245 )
BUGCHECK_STR:  0x1
PROCESS_NAME:  SearchProtocol
จจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจ``
My System SpecsSystem Spec
.

28 Jul 2013   #4
Senjino

Windows 7 Home Premium 64bit
 
 

so i did everything.
installed superantispyware, MSE, MBAB combined with the free security combination
uninstalled daemon tools and avast, sptd.sys
tested harddrive (western digital), ran disk check, and SFC , all passed.
hopefully this has fixed my BSOD problem,
will update if a BSOD occurs again.
Thanks so much koolkat77
My System SpecsSystem Spec
28 Jul 2013   #5
koolkat77

Microsoft Community Contributor Award Recipient

Windows 10 Home 64Bit
 
 

Good luck.
My System SpecsSystem Spec
29 Jul 2013   #6
Senjino

Windows 7 Home Premium 64bit
 
 

Hey koolkat, so today i got another BSOD, with ntoskrnl.exe being one of the causes, the other being USBSTOR.SYS. The cause of the BSOD was (as stated by BlueScreenView) "PAGE_FAULT_IN_NONPAGED_AREA"
I have uploaded the latest minidump files
My System SpecsSystem Spec
29 Jul 2013   #7
koolkat77

Microsoft Community Contributor Award Recipient

Windows 10 Home 64Bit
 
 

Can you upload the snips of crystal disk info as requested.

Monitor hardware temperature with system monitoring software like Speccy or HWMonitor:
Piriform - Speccy

CPUID - HWMonitor
Upload a screenshot with either HWmonitor or Summary tab of Speccy.
  • For how to upload a screenshot or file, read here

Test and Diagnose RAM Issues with Memtest86+:
RAM - Test with Memtest86+
Pay close attention to part 3 of the tutorial "If you have errors"
Tip   Tip
  • Test the RAM with Memtest86+ for at least 7-10 passes. It may take up to 22 passes to find problems. Make sure to run it once after the system has been on for a few hours and is warm, and then also run it again when the system has been off for a few hours and is cold.
My System SpecsSystem Spec
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