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Windows 7: Bsod irql_not_less_or_equal

28 Jul 2013   #1
kachaka

windows 7 ultimate
 
 
Bsod irql_not_less_or_equal

This is the latest problem appeared during gaming or chatting even watching a film


My System SpecsSystem Spec
.
28 Jul 2013   #2
koolkat77

Microsoft Community Contributor Award Recipient

Windows 10 Home 64Bit
 
 

Update your video drivers:
Code:
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck D1, {20000, 2, 1, fffff8800f33838e}

*** WARNING: Unable to verify timestamp for nvlddmkm.sys
*** ERROR: Module load completed but symbols could not be loaded for nvlddmkm.sys
Probably caused by : nvlddmkm.sys ( nvlddmkm+11938e )

Followup: MachineOwner
---------

0: kd> !analyze -v
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

DRIVER_IRQL_NOT_LESS_OR_EQUAL (d1)
An attempt was made to access a pageable (or completely invalid) address at an
interrupt request level (IRQL) that is too high.  This is usually
caused by drivers using improper addresses.
If kernel debugger is available get stack backtrace.
Arguments:
Arg1: 0000000000020000, memory referenced
Arg2: 0000000000000002, IRQL
Arg3: 0000000000000001, value 0 = read operation, 1 = write operation
Arg4: fffff8800f33838e, address which referenced memory

Debugging Details:
------------------


WRITE_ADDRESS: GetPointerFromAddress: unable to read from fffff8000330a100
GetUlongFromAddress: unable to read from fffff8000330a1c0
 0000000000020000 Nonpaged pool

CURRENT_IRQL:  2

FAULTING_IP: 
nvlddmkm+11938e
fffff880`0f33838e 42893c88        mov     dword ptr [rax+r9*4],edi

CUSTOMER_CRASH_COUNT:  1

DEFAULT_BUCKET_ID:  WIN7_DRIVER_FAULT

BUGCHECK_STR:  0xD1

PROCESS_NAME:  System

TRAP_FRAME:  fffff880061fc1f0 -- (.trap 0xfffff880061fc1f0)
NOTE: The trap frame does not contain all registers.
Some register values may be zeroed or incorrect.
rax=0000000000020000 rbx=0000000000000000 rcx=0000000000000000
rdx=0000000000000001 rsi=0000000000000000 rdi=0000000000000000
rip=fffff8800f33838e rsp=fffff880061fc388 rbp=fffffa8003c79290
 r8=fffffa8003c79408  r9=0000000000000000 r10=0000000000000000
r11=0000000000000000 r12=0000000000000000 r13=0000000000000000
r14=0000000000000000 r15=0000000000000000
iopl=0         nv up ei pl zr na po nc
nvlddmkm+0x11938e:
fffff880`0f33838e 42893c88        mov     dword ptr [rax+r9*4],edi ds:00000000`00020000=????????
Resetting default scope

LAST_CONTROL_TRANSFER:  from fffff800030d21a9 to fffff800030d2c00

STACK_TEXT:  
fffff880`061fc0a8 fffff800`030d21a9 : 00000000`0000000a 00000000`00020000 00000000`00000002 00000000`00000001 : nt!KeBugCheckEx
fffff880`061fc0b0 fffff800`030d0e20 : 00000000`00000000 0005b8d9`00000000 00000000`00000000 00000000`ff1fe038 : nt!KiBugCheckDispatch+0x69
fffff880`061fc1f0 fffff880`0f33838e : fffff880`0f34edc1 00000000`ff1fe038 fffffa80`03c79408 fffff880`0f24149a : nt!KiPageFault+0x260
fffff880`061fc388 fffff880`0f34edc1 : 00000000`ff1fe038 fffffa80`03c79408 fffff880`0f24149a fffffa80`07896000 : nvlddmkm+0x11938e
fffff880`061fc390 00000000`ff1fe038 : fffffa80`03c79408 fffff880`0f24149a fffffa80`07896000 fffffa80`0788a760 : nvlddmkm+0x12fdc1
fffff880`061fc398 fffffa80`03c79408 : fffff880`0f24149a fffffa80`07896000 fffffa80`0788a760 00000000`00000000 : 0xff1fe038
fffff880`061fc3a0 fffff880`0f24149a : fffffa80`07896000 fffffa80`0788a760 00000000`00000000 fffffa80`07896000 : 0xfffffa80`03c79408
fffff880`061fc3a8 fffffa80`07896000 : fffffa80`0788a760 00000000`00000000 fffffa80`07896000 fffff880`0fe996e6 : nvlddmkm+0x2249a
fffff880`061fc3b0 fffffa80`0788a760 : 00000000`00000000 fffffa80`07896000 fffff880`0fe996e6 00000000`00000000 : 0xfffffa80`07896000
fffff880`061fc3b8 00000000`00000000 : fffffa80`07896000 fffff880`0fe996e6 00000000`00000000 fffffa80`07896000 : 0xfffffa80`0788a760


STACK_COMMAND:  kb

FOLLOWUP_IP: 
nvlddmkm+11938e
fffff880`0f33838e 42893c88        mov     dword ptr [rax+r9*4],edi

SYMBOL_STACK_INDEX:  3

SYMBOL_NAME:  nvlddmkm+11938e

FOLLOWUP_NAME:  MachineOwner

MODULE_NAME: nvlddmkm

IMAGE_NAME:  nvlddmkm.sys

DEBUG_FLR_IMAGE_TIMESTAMP:  4dcb2924

FAILURE_BUCKET_ID:  X64_0xD1_nvlddmkm+11938e

BUCKET_ID:  X64_0xD1_nvlddmkm+11938e

Followup: MachineOwner
---------

0: kd> lmvm nvlddmkm
start             end                 module name
fffff880`0f21f000 fffff880`0fe95600   nvlddmkm T (no symbols)           
    Loaded symbol image file: nvlddmkm.sys
    Image path: \SystemRoot\system32\DRIVERS\nvlddmkm.sys
    Image name: nvlddmkm.sys
    Timestamp:        Thu May 12 06:26:12 2011 (4DCB2924)
    CheckSum:         00C7AF34
    ImageSize:        00C76600
    Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
My System SpecsSystem Spec
29 Jul 2013   #3
kachaka

windows 7 ultimate
 
 

well i updated to the latest model drivers for video but still appears this BSOD with the same error irql_not_less_or_equal i upload a attachment
My System SpecsSystem Spec
.

29 Jul 2013   #4
koolkat77

Microsoft Community Contributor Award Recipient

Windows 10 Home 64Bit
 
 

My System SpecsSystem Spec
29 Jul 2013   #5
kachaka

windows 7 ultimate
 
 

Code:
Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->

Validation Code: 0
Cached Online Validation Code: 0x0
Windows Product Key: *****-*****-V9488-FGM44-2C9T3
Windows Product Key Hash: rmk1OjF0iZq7gQoRmEcpnJHr0oc=
Windows Product ID: 00426-OEM-8992662-00010
Windows Product ID Type: 2
Windows License Type: OEM SLP
Windows OS version: 6.1.7601.2.00010100.1.0.001
ID: {614615B3-1BA1-4A9A-9EFD-D64190784962}(1)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Ultimate
Architecture: 0x00000009
Build lab: 7601.win7sp1_gdr.130318-1533
TTS Error: 
Validation Diagnostic: 
Resolution Status: N/A

Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002

Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002

OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002

OGA Data-->
Office Status: 100 Genuine
Microsoft Office Enterprise 2007 - 100 Genuine
Microsoft Office Professional 2007 - 100 Genuine
OGA Version: N/A, 0x80070002
Signed By: N/A, hr = 0x80070002
Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3_E2AD56EA-765-d003_E2AD56EA-766-0_E2AD56EA-134-80004005_E2AD56EA-765-d003_E2AD56EA-766-0_E2AD56EA-134-80004005

Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
Default Browser: C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: Allowed

File Scan Data-->

Other data-->
Office Details: <GenuineResults><MachineData><UGUID>{614615B3-1BA1-4A9A-9EFD-D64190784962}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010100.1.0.001</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-2C9T3</PKey><PID>00426-OEM-8992662-00010</PID><PIDType>2</PIDType><SID>S-1-5-21-3131211958-2441775561-4079622443</SID><SYSTEM><Manufacturer>TOSHIBA</Manufacturer><Model>SATELLITE C660</Model></SYSTEM><BIOS><Manufacturer>TOSHIBA</Manufacturer><Version>1.40</Version><SMBIOSVersion major="2" minor="6"/><Date>20111004000000.000000+000</Date></BIOS><HWID>6B353407018400FE</HWID><UserLCID>0402</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Финландия - стандартно време(GMT+02:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>ACRSYS</OEMID><OEMTableID>ACRPRDCT</OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>100</Result><Products><Product GUID="{90120000-0030-0000-0000-0000000FF1CE}"><LegitResult>100</LegitResult><Name>Microsoft Office Enterprise 2007</Name><Ver>12</Ver><Val>7480B9502DF0D86</Val><Hash>oYWOW5ayFE3pZ+jvTpuXYsY64JE=</Hash><Pid>89388-707-8722531-65769</Pid><PidType>14</PidType></Product><Product GUID="{91120000-0014-0000-0000-0000000FF1CE}"><LegitResult>100</LegitResult><Name>Microsoft Office Professional 2007</Name><Ver>12</Ver><Val>4D5F800D1A41A60</Val><Hash>CXHLs9RHlLGw0lBgUkPxNsZtQ9w=</Hash><Pid>81605-304-0881477-65970</Pid><PidType>10</PidType></Product></Products><Applications><App Id="15" Version="12" Result="100"/><App Id="16" Version="12" Result="100"/><App Id="18" Version="12" Result="100"/><App Id="19" Version="12" Result="100"/><App Id="1A" Version="12" Result="100"/><App Id="1B" Version="12" Result="100"/><App Id="44" Version="12" Result="100"/><App Id="A1" Version="12" Result="100"/><App Id="BA" Version="12" Result="100"/></Applications></Office></Software></GenuineResults>  

Spsys.log Content: 0x80070002

Licensing Data-->
Software licensing service version: 6.1.7601.17514

Name: Windows(R) 7, Ultimate edition
Description: Windows Operating System - Windows(R) 7, OEM_SLP channel
Activation ID: 7cfd4696-69a9-4af7-af36-ff3d12b6b6c8
Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
Extended PID: 00426-00178-926-600010-02-1026-7600.0000-1662013
Installation ID: 012715420231797336029400232532635003720876694343077573
Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
Use License URL: http://go.microsoft.com/fwlink/?LinkID=88341
Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
Partial Product Key: 2C9T3
License Status: Licensed
Remaining Windows rearm count: 4
Trusted time: 29.7.2013 г. 19:08:53

Windows Activation Technologies-->
HrOffline: 0x00000000
HrOnline: 0x00000000
HealthStatus: 0x0000000000000000
Event Time Stamp: 6:21:2013 10:09
ActiveX: Registered, Version: 7.1.7600.16395
Admin Service: Registered, Version: 7.1.7600.16395
HealthStatus Bitmask Output:


HWID Data-->
HWID Hash Current: LgAAAAIAAQABAAEAAAABAAAAAgABAAEA6GEwCJy5dxY85PrVMpg8QIJ9PvUucw==

OEM Activation 1.0 Data-->
N/A

OEM Activation 2.0 Data-->
BIOS valid for OA 2.0: yes
Windows marker version: 0x20001
OEMID and OEMTableID Consistent: yes
BIOS Information: 
  ACPI Table Name	OEMID Value	OEMTableID Value
  APIC			TOSCPL		TOSCPL00
  FACP			TOSCPL		TOSCPL00
  HPET			TOSCPL		TOSCPL00
  MCFG			TOSCPL		TOSCPL00
  SLIC			ACRSYS		ACRPRDCT
  SSDT			PmRef		Cpu0Ist
  SSDT			PmRef		Cpu0Ist
  SSDT			PmRef		Cpu0Ist
well after some unist and install of drivers for video probably it was solved, BUT after some time a new blue screen with new error "PFN_LIST_CORRUPT" is this relate to the video driver ?
My System SpecsSystem Spec
29 Jul 2013   #6
Dsprague

Microsoft Community Contributor Award Recipient

Windows 7 enterprise 64 bit, Windows 7 Pro 64 bit ,Windows 8 64bit
 
 

This install is counterfeit, the Product ID matches an HP OEM_SLP key while the PC is clearly a Toshiba, this is only possible through an exploit to bypass the activation of windows. Please purchase a legal copy of window format your drives and then re-install using the new legal copy of windows.
My System SpecsSystem Spec
29 Jul 2013   #7
kachaka

windows 7 ultimate
 
 

ok this is strange ofc drivers for my nvidia geforce 315m is 265 but unfortunately windows update showed and i updated it to 320.18 after some searching i provide i understant that my windows got some corrupt files and yes after reinstall windows this case is finished with blue screen all was due to bad drivers that my laptop can't handle them tnx for help
My System SpecsSystem Spec
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 Bsod irql_not_less_or_equal




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