Windows 7 Forums

Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.


Windows 7: BSOD with repeated 0X00000124 errors

30 Jul 2013   #1
Bazman76

Microsoft Windows 7 Professional 64-bit Service Pack 1
 
 
BSOD with repeated 0X00000124 errors

Can't seem to identify any pattern to it the machine just crashes often after several hours of use. Then will restart first time and run for 7eral more hours. Occasionally I do get 2 or more crashes back to back but this is the exception rather than the rule.

Zip File attached.

Thanks in advance!

One thing though my gut feeling is that it's the graphics card. My PC is about 1y old and I went to clean it, it was very dusty inside even inside the slots where the Graphics card sits. I cleaned it as best I can and this has drastically reduced the number of crashes I am experiencing. However they still occur often enough to be annoying. Unfortunately I don't have a spare graphics card to test this theory properly.


My System SpecsSystem Spec
.
30 Jul 2013   #2
x BlueRobot

 

Code:
BugCheck 124, {0, fffffa800d53f028, be200000, 5110a}

Probably caused by : GenuineIntel
Code:
0: kd> !errrec fffffa800d53f028
===============================================================================
Common Platform Error Record @ fffffa800d53f028
-------------------------------------------------------------------------------
Record Id     : 01ce8b99aea652e4
Severity      : Fatal (1)
Length        : 928
Creator       : Microsoft
Notify Type   : Machine Check Exception
Timestamp     : 7/28/2013 19:02:52 (UTC)
Flags         : 0x00000000

===============================================================================
Section 0     : Processor Generic
-------------------------------------------------------------------------------
Descriptor    @ fffffa800d53f0a8
Section       @ fffffa800d53f180
Offset        : 344
Length        : 192
Flags         : 0x00000001 Primary
Severity      : Fatal

Proc. Type    : x86/x64
Instr. Set    : x64
Error Type    : Cache error
Operation     : Generic
Flags         : 0x00
Level         : 2
CPU Version   : 0x00000000000206a7
Processor ID  : 0x0000000000000000

===============================================================================
Section 1     : x86/x64 Processor Specific
-------------------------------------------------------------------------------
Descriptor    @ fffffa800d53f0f0
Section       @ fffffa800d53f240
Offset        : 536
Length        : 128
Flags         : 0x00000000
Severity      : Fatal

Local APIC Id : 0x0000000000000000
CPU Id        : a7 06 02 00 00 08 10 00 - bf e3 9a 1f ff fb eb bf
                00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00
                00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00

Proc. Info 0  @ fffffa800d53f240

===============================================================================
Section 2     : x86/x64 MCA
-------------------------------------------------------------------------------
Descriptor    @ fffffa800d53f138
Section       @ fffffa800d53f2c0
Offset        : 664
Length        : 264
Flags         : 0x00000000
Severity      : Fatal

Error         : GCACHEL2_ERR_ERR (Proc 0 Bank 8)
  Status      : 0xbe2000000005110a
  Address     : 0x000000020b330fc0
  Misc.       : 0x000000d080004086
There appears to be a generic error within the Level 2 cache, therefore I would suggest running some CPU tests:Enable "Round off checking" before the test (see first post below tutorial).

Run the Small FFTs, Large FFT's and Blend Test for a few hours each.

Note: Do not let the temperature exceed 80*C, immediately stop the test if this temperature is reached.

Update BIOS (if possible):

Code:
0: kd> !sysinfo machineid
Machine ID Information [From Smbios 2.6, DMIVersion 38, Size=3562]
BiosMajorRelease = 4
BiosMinorRelease = 6
BiosVendor = American Megatrends Inc.
BiosVersion = 0606
BiosReleaseDate = 06/27/2011
SystemManufacturer = System manufacturer
SystemProductName = System Product Name
SystemFamily = To be filled by O.E.M.
SystemVersion = System Version
SystemSKU = To be filled by O.E.M.
BaseBoardManufacturer = ASUSTeK Computer INC.
BaseBoardProduct = P8Z68-V
BaseBoardVersion = Rev 1.xx
Check for any potential BIOS updates for your motherboard, which can often resolve many hardware issues, please ensure you update with the BIOS directly intended for your motherboard, otherwise you could completely corrupt your BIOS and make the motherboard unusable.

Remove:

Code:
Start Menu\Programs\Norton
Start Menu\Programs\Norton 360
Norton is known to cause BSODs with Windows 7, please remove the program completely with the Norton Removal Tool, and then install and run full scans with these free and proven alternatives which work best with Windows 7, due to their compatibility and lightweight nature on system resources.

Install and perform full scans with:
information   Information
Remember to install the free version of Malwarebytes not the free trail; untick the free trial box during installation. MSE is the most lightweight and compatible with the Windows 7 operating system

You can also view this thread for a complete free and lightweight security protection combination:
My System SpecsSystem Spec
30 Jul 2013   #3
Bazman76

Microsoft Windows 7 Professional 64-bit Service Pack 1
 
 

Thanks x BlueRobot. I started with the CPU stress test. Immediately the test started the temperature as measured by "speccy" climbed from 46 to about 85 it seemed to be stabilising there, but I stopped the test as per your advice.
My System SpecsSystem Spec
.

30 Jul 2013   #4
x BlueRobot

 

Okay, remove the side panel and then attempt to run the test again.
My System SpecsSystem Spec
30 Jul 2013   #5
Bazman76

Microsoft Windows 7 Professional 64-bit Service Pack 1
 
 

Grrr still overheating took longer to climb above 80 and settled around 82 but still running too hot.
My System SpecsSystem Spec
30 Jul 2013   #6
x BlueRobot

 

What's the condition of all the fans? Are they still working correctly? Have you tried removing both panels?
My System SpecsSystem Spec
30 Jul 2013   #7
Bazman76

Microsoft Windows 7 Professional 64-bit Service Pack 1
 
 

That's both panels removed although the size of the plate that the motherboard is attached to, makes the removal of the second panel a little redundant.
But it's removed anyways.

The fan on the PSU and the fans on the case are turning.

As I look at them now (not heavy CPU load) they appear to be turning quite slowly (will they speed up under load?)

Don't think I've really examined the fans before so the current speed may be perfectly normal. But relative to the fan on my desk it seems rather sedate.

I just tested it under load and the fans don't react at all?
My System SpecsSystem Spec
30 Jul 2013   #8
x BlueRobot

 

The fans should speed up when under load, and how does the test run now?
My System SpecsSystem Spec
30 Jul 2013   #9
Bazman76

Microsoft Windows 7 Professional 64-bit Service Pack 1
 
 

The ambient temperature is lower but basically it still creeps up to 85 (at which point I turn it off).

Takes longer now than it did earlier but it still gets there!

Fans remain at the same sedate pace throughout.
My System SpecsSystem Spec
31 Jul 2013   #10
x BlueRobot

 

Okay, let's try the Intel tests, they're much shorter but supposedly more intensive, so hopefully the test will complete before the temperature increased too high:
My System SpecsSystem Spec
Reply

 BSOD with repeated 0X00000124 errors




Thread Tools Search this Thread
Search this Thread:

Advanced Search




Similar help and support threads
Thread Forum
Repeated errors when using Chrome and Firefox?
Thanks in advance for reading: Regarding Chrome (and sometimes FF and IE), two very annoying problems: 1) At least once per day, I will try to do search in the address bar and I will get sent to a red screen that says "this is probably not the site you are looking for!". Its always the site I...
Browsers & Mail
Repeated BSOD errors with ntoskrnl.exe and STOP: 0x00000109
Hello, For the last several days, I have repeatedly gotten multiple BSOD errors with ntoskrnl.exe and STOP: 0x00000109. It's been like that ever since my computer got infected with some viruses from a malicious website/download--Delta Search virus, I believe (which I was able to eliminate all of...
BSOD Help and Support
Repeated random BSODs on laptop. Errors differ with each.
Log is attached. BSOD's seem to occur at random times. Laptop is a MSI GE70 with the GTX 660M Processor Intel Core i7-3610QM (up to 3.30GHz, 6MB cache, quad-core, 45W) Memory 8GB DDR3 Integrated Graphics Intel HD 4000 Discrete Graphics NVIDIA GeForce GTX 660M Display 17.3in - 1,920x1,080...
BSOD Help and Support
Repeated BSOD with Error 0x00000124
My computer has recently been "randomly" giving me a BSOD. Now, I am pretty sure it is happening because I also recently overclocked my cpu, however, I did have problems before overclocking it (although not as often). I find my computer tends to BSOD either overnight, when I only have...
BSOD Help and Support
Repeated BSOD - Various Errors
You'll have to pardon me if I forget something here as this is my second time posting (my computer blue screened during my first attempt). Over the past few days I have received three different blue screen errors: PAGE FAULT IN NONPAGED AREA, MEMORY MANAGEMENT, and SYSTEM SERVICE EXCEPTION. I...
BSOD Help and Support


Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd

All times are GMT -5. The time now is 04:09.

Twitter Facebook Google+



Windows 7 Forums

Seven Forums Android App Seven Forums IOS App