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Windows 7: BSOD caused by ntoskrnl.exe

01 Aug 2013   #11

Windows 7 Home Premium 64bit
 
 

They seem to happen randomly. Sometimes they occur while playing League of Legends, sometimes simple web browsing causes them. There have been times when I've gotten 3 or 4 games of League (~3 1/2 hours) in and then it'll crash, and sometimes it has crashed within 10 minutes of start up.

I'm not overclocking anything, and I don't know how to monitor my running temperatures.

Also, I've read that multiple audio drivers can conflict with each other, could that be a cause (I have Nvidia and Realtek that came with some other updates I did to my hardware)? I have noticed that some crashes happen when using Skype, but it's not consistent since I was able to actively talk on Skype for 2+ hours without a BSOD

My System SpecsSystem Spec
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01 Aug 2013   #12
Arc

Microsoft Community Contributor Award Recipient

Windows 7 Home Premium 64 Bit SP 1
 
 

Quote   Quote: Originally Posted by Hykon View Post
Oh okay, well everything else is up to date and I'm still getting the BSOD issues.
Post it following the Blue Screen of Death (BSOD) Posting Instructions.
My System SpecsSystem Spec
01 Aug 2013   #13

Windows 7 Home Premium 64bit
 
 

Sorry about that. Here are the updated files with a few more crashes that occurred recently.
My System SpecsSystem Spec
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01 Aug 2013   #14

Microsoft Community Contributor Award Recipient

Windows 7 Ultimate SP1 X64 (Windows 8.1, Linux Mint, Windows XP and others in VM)
 
 

Try this. Go to Nvidia and download the most recent driver. Reset tour Windows update to 'Let me decide what to install'. Go to C:/ Nvidia, open that and you will se a folder named display drivers. Inside that folder will be numbered folders such as 314.22 and such. Delete every numbered folder but do not delete the display folder. Go to control panel, add remove programs. Delete all the Nvidia folders there, such as 3D, PhysX,Hdmi, 3D and Nvidia update. BUT, be sure you uninstall the display Driver last. When you uninstall the display driver you will be told to reboot, do so. When you start up Windows will install a display adapter, that's OK. Open your Nvidia driver you downloaded, run it and agree to terms and such, when you get to express install don't do it, choose custom install. Make sure the clean install box is checked and uncheck all of the entries they want to install except for the display driver and physX. Only install those 2. Once the install is completed, it will tell you to reboot, do so.

See if that does any better.

Download and install Core Temp run it and keep check on your CPU temps. I'm sure Asus provides you with a utility. It is usually used for overclocking but is very useful to keep check on the GPU temps and enables tou to set a custom fan profile to keep your Graphics card cool. If Asus does not provide such a utility, you can do the same thing with MSI Afterburner. It is the same type of program for overclocking but will allow you to set a custom profile and custom fan setting. It will also allow you to list certain things in the task bar and on screen display. That way you will know while gaming your GPU temps.
My System SpecsSystem Spec
01 Aug 2013   #15

Microsoft Community Contributor Award Recipient

Windows 7 Ultimate SP1 X64 (Windows 8.1, Linux Mint, Windows XP and others in VM)
 
 

Arc and Koolkat are the masters of this stuff. They'll be with you for a while. I need my beauty sleep so will be off for a while. I'll be back in the morning and see how all this went. You are in capable hands.
My System SpecsSystem Spec
01 Aug 2013   #16
Arc

Microsoft Community Contributor Award Recipient

Windows 7 Home Premium 64 Bit SP 1
 
 

Code:
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck F4, {3, fffffa800a3729e0, fffffa800a372cc0, fffff8000318e350}

----- ETW minidump data unavailable-----
Probably caused by : csrss.exe

Followup: MachineOwner
---------
Still it is a Storage/ ODD related issue.

Both the SSD and the HDD are said to be SCSI discs. But your storage controller driver installed is iaStora.sys ..... AHCI controller.

Enter into BIOS setup. Set the storage controller made to AHCI mode. Let us know the situation after doing the change.

EDIT: If Arc is any master at all, Essenbe is the master of that master. Essenbe is the person who taught Arc the ways to troubleshoot.... and still teaching.

Go to bed, Steve Have a sound sleep.
My System SpecsSystem Spec
01 Aug 2013   #17

Windows 7 Home Premium 64bit
 
 

I just went to install the latest driver and I used the options you said (unchecking the other boxes and clean installing it with the custom options) and now my monitor isn't getting signal from the video card.
My System SpecsSystem Spec
01 Aug 2013   #18

Windows 7 Home Premium 64bit
 
 

Set both storage devices to AHCI? The SSD is already AHCI but I'm not sure about the 1TB HDD. I will do those once I figure out how to get my monitor to display something again :/
My System SpecsSystem Spec
01 Aug 2013   #19
Arc

Microsoft Community Contributor Award Recipient

Windows 7 Home Premium 64 Bit SP 1
 
 

The HDD is not.

ITEMVALUE
Model ATA WDC WD1002FAEX-0 SCSI Disk Device
SCSI Bus 4

Do it first. Then do a power cycle. Check all the power cables and connections. Check the PSU is working or not.
My System SpecsSystem Spec
01 Aug 2013   #20

Windows 7 Home Premium 64bit
 
 

Okay I had to hit the reset button then the resolution was wonky.

I installed the latest driver from Nvidia, resolution is back to 1920x1080.

I checked the BIOS and the system is set to AHCI. I didn't see individual controls for each of the 6 SATA ports. Does it matter which SATA port the SATA cables plug into?
My System SpecsSystem Spec
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 BSOD caused by ntoskrnl.exe




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