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Windows 7: BSOD - 0x0000001E

01 Aug 2013   #1
ITsavvy

Windows 7 Professional x64
 
 
BSOD - 0x0000001E

Hello,

I have a user who keeps having BSOD's occur. I have zipped up the necessary files to be analyzed. Can someone please let me know what is causing them? Thank you in advance!


My System SpecsSystem Spec
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01 Aug 2013   #2
YoYo155

Windows 10
 
 

Welcome to SevenForums!

The .zip you attached does not contain dump files.
Make sure your computer is configured correctly to create dump files - Dump Files - Configure Windows to Create on BSOD

You can always check manually for them by looking in:

C:\Windows\system32\minidump

If there are .dmp files zip them and attach them here.
My System SpecsSystem Spec
02 Aug 2013   #3
ITsavvy

Windows 7 Professional x64
 
 

Ah, seems the PC wasn't configured for creating any dump files. I set it and will have to wait till it happens again. Thanks!
My System SpecsSystem Spec
.

02 Aug 2013   #4
YoYo155

Windows 10
 
 

Quote   Quote: Originally Posted by ITsavvy View Post
Ah, seems the PC wasn't configured for creating any dump files. I set it and will have to wait till it happens again. Thanks!
Make sure you run SF Diagnostic Tool again when it occurs!
My System SpecsSystem Spec
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 BSOD - 0x0000001E




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