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Windows 7: Multiple BSOD errors, Unknown Cause

01 Aug 2013   #1
jeffpkamp

Windows 7 Ultimate x64
 
 
Multiple BSOD errors, Unknown Cause

Had BSODs about every hour a month ago, then nothing for a month and now three in a day. The error messages are different this time...

I disabled all my CPU features in bios, and that appears to have slowed the problem, but I would like a more precise approach to finding the root problem. Thanks for help in advance.

Attached is all the diagnostic files you could want, let me know if there is anything else needed.


My System SpecsSystem Spec
.
01 Aug 2013   #2
YoYo155

Windows 10
 
 

Bugcheck:
Code:
WDF_VIOLATION (10d)
The Kernel-Mode Driver Framework was notified that Windows detected an error
in a framework-based driver. In general, the dump file will yield additional
information about the driver that caused this bug check.
Arguments:
Arg1: 0000000000000004, A NULL parameter was passed to a function that required a non-
    NULL value.
Arg2: 0000000000000000, Reserved.
Arg3: fffff880061be6a0, The caller's address.
Arg4: fffffa8003f08c10, Reserved.
Driver at fault:
Code:
Probably caused by : ser2pl64.sys ( ser2pl64+86a0 )
Confirmation:
Code:
ln /D fffff880061be6a0
Browse module
Set bu breakpoint

1: kd> lmDva 0xfffff880`061be6a0
Browse full module list
start             end                 module name
fffff880`061b6000 fffff880`061d5000   ser2pl64 T (no symbols)           
    Loaded symbol image file: ser2pl64.sys
    Image path: \SystemRoot\system32\DRIVERS\ser2pl64.sys
    Image name: ser2pl64.sys
Time Stamp:
Code:
lmvm ser2pl64
start             end                 module name
fffff880`061b6000 fffff880`061d5000   ser2pl64 T (no symbols)           
    Loaded symbol image file: ser2pl64.sys
    Image path: \SystemRoot\system32\DRIVERS\ser2pl64.sys
    Image name: ser2pl64.sys
    Timestamp:        Tue Jul 31 14:04:46 2007 (46AF174E)
    CheckSum:         0001A676
    ImageSize:        0001F000
    Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
Driver Description: USB-to-Serial Cable Driver/GembirdUAS112 - Driver Reference Table - ser2pl64.sys
Removing the driver is preferable, updating the driver is mandatory.
Update These drivers (remove where possible):
Driver Reference Table - tosrfec.sys = Mon Oct 23 09:33:06 2006
Driver Reference Table - TVALZ_O.SYS = Fri Nov 09 05:08:41 2007
Driver Reference Table - thpdrv.sys = Fri Jan 11 15:56:28 2008
Driver Reference Table - tosporte.sys = Tue Mar 25 06:54:24 2008
Driver Reference Table - tosrfbd.sys = Mon Oct 06 10:56:56 2008
Driver Reference Table - tosrfbnp.sys = Tue Mar 03 08:34:53 2009
Driver Reference Table - Tosrfhid.sys = Thu Mar 05 04:03:33 2009
Driver Reference Table - tosrfnds.sys = Thu Mar 12 04:33:03 2009
Driver Reference Table - tosrfusb.sys = Thu Mar 19 07:07:44 2009
Driver Reference Table - L1C62x64.sys = Wed Apr 01 08:09:17 2009
Driver Reference Table - Thpevm.SYS = Mon Jun 29 11:15:37 2009
Driver Reference Table - dxgmms1.sys = Sat Nov 20 11:49:53 2010
Once all of that is done I strongly recommend testing the RAM using - RAM - Test with Memtest86+

Code:
BugCheck A, {10, 2, 1, fffff800030b0150}

Probably caused by : memory_corruption ( nt!MiReplenishPageSlist+c0 )

Followup: MachineOwner
Code:
BugCheck C0000221, {fffff8e40022ede0, 0, 0, 400000000000000}

DbsSplayTreeRangeMap::Add: Conflicting region fffff880`018f1000 - fffff880`018f13ff
Unable to map rdyboost.sys region at fffff880`018f1000, NTSTATUS 0xC0000018
Probably caused by : memory_corruption

Followup: memory_corruption
Code:
BugCheck 50, {fffff6a0001fd588, 0, fffff8000309f903, 5}


Could not read faulting driver name
Probably caused by : memory_corruption ( nt!MiDeleteAddressesInWorkingSet+468 )
What is your current power savings setting in regards to your HDD?
Code:
BugCheck 9F, {3, fffffa800dca3060, fffff80000b9c518, fffffa8010790010}

Probably caused by : atapi.sys



!irp fffffa8010790010
    Args: 00000000 00000000 00000000 00000000
>[ 16, 2]   0 e1 fffffa800deb2790 00000000 fffff88000fc4f50-00000000 Success Error Cancel pending
           \Driver\Disk    partmgr!PmPowerCompletion
            Args: 00000000 00000001 00000004 00000000
 [ 16, 2]   0 e1 fffffa800deb22c0 00000000 00000000-00000000    pending
           \Driver\partmgr
Be sure to post back with results !
My System SpecsSystem Spec
04 Aug 2013   #3
jeffpkamp

Windows 7 Ultimate x64
 
 

I already updated the serial driver.

Any suggestions on easier updates for toshiba drivers? I am having trouble finding them and windows updates cannot find them for some reason.

as for the memory... this is from an older post that I did.

I then switched to some old ram which I never had trouble with (2x2GB dell ram). Got another BSOD, no longer reading one of the ram slots.

Ran memtest 10 times without errors...

Is there anything else I should post?
My System SpecsSystem Spec
.

04 Aug 2013   #4
YoYo155

Windows 10
 
 

Can you give me some more information?
Look at the bottom of your PC:
Attachment 279745


-----------

Can you please upload the MSINFO32 file?
  1. Start> RUN> "MSINFO32" without the quotes then hit [Enter].
  2. In "MSINFO32" go to, File> Save> name it your user-name and upload.
My System SpecsSystem Spec
04 Aug 2013   #5
jeffpkamp

Windows 7 Ultimate x64
 
 

Serial number 4a156502W
Part Number PQ33U-01H00H

also I am noticing again that it is only recognizing one of the two sticks of ram I have in the computer. I have 2x8GB, it is only listing 8GB... I am guessing that this is a symptom of the problem...

Thanks.
My System SpecsSystem Spec
04 Aug 2013   #6
YoYo155

Windows 10
 
 

You will find your drivers HERE, Just click on the links I've posted above and filter by:
  • Windows 7 x64 (On the left)
  • Date (On the top right)
  • the type of device you're looking for (one at a time), also on the left
My System SpecsSystem Spec
05 Aug 2013   #7
jeffpkamp

Windows 7 Ultimate x64
 
 

updated the drivers I could find...

Started having BSOD on start up. I took the ram out and re-installed it to make the computer redetect it. No BSOD since then.

I have attached the minidmp files for these crashes.
My System SpecsSystem Spec
05 Aug 2013   #8
YoYo155

Windows 10
 
 

Quote   Quote: Originally Posted by jeffpkamp View Post
Serial number 4a156502W
Part Number PQ33U-01H00H

also I am noticing again that it is only recognizing one of the two sticks of ram I have in the computer. I have 2x8GB, it is only listing 8GB... I am guessing that this is a symptom of the problem...

Thanks.
Quote   Quote: Originally Posted by jeffpkamp View Post
I already updated the serial driver.

Any suggestions on easier updates for toshiba drivers? I am having trouble finding them and windows updates cannot find them for some reason.

as for the memory... this is from an older post that I did.

I then switched to some old ram which I never had trouble with (2x2GB dell ram). Got another BSOD, no longer reading one of the ram slots.

Ran memtest 10 times without errors...

Is there anything else I should post?
Quote   Quote: Originally Posted by jeffpkamp View Post
updated the drivers I could find...

Started having BSOD on start up. I took the ram out and re-installed it to make the computer redetect it. No BSOD since then.

I have attached the minidmp files for these crashes.
You might have a faulty slot.
Remove the RAM from that particular slot and continue a normal operation as you would everyday.

---------------
Code:
fffff880`0f083000 fffff880`0fd77000   nvlddmkm T (no symbols)           
    Loaded symbol image file: nvlddmkm.sys
    Image path: \SystemRoot\system32\DRIVERS\nvlddmkm.sys
    Image name: nvlddmkm.sys
    Timestamp:        Tue Oct 02 20:21:13 2012(506B3099)
    CheckSum:         00CD4613
    ImageSize:        00CF4000
    Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
Driver Reference Table - nvlddmkm.sys

Update | GeForce 314.22
My System SpecsSystem Spec
05 Aug 2013   #9
jeffpkamp

Windows 7 Ultimate x64
 
 

okay, so major problem... I updated the bios for the computer and now it won't make it past the windows loading screen without a bsod.

I reflashed the old bios back, but it still won't let me boot up... I am trying to get the mini dmp files becuase I can boot up with an ubuntu disk I have. I'll post those shortly.
My System SpecsSystem Spec
05 Aug 2013   #10
YoYo155

Windows 10
 
 

Make sure your SATA Mode settings are properly configured.
AHCI or IDE
My System SpecsSystem Spec
Reply

 Multiple BSOD errors, Unknown Cause




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