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Windows 7: BSOD BAD POOL HEADER/CALLER while using Cubase or after closing

06 Aug 2013   #11
Swedishrob

Windows 7 home premium 64
 
 

thanks for all the help so far, solved the irql problem but seem to be still getting the Bad header :/

Edit: ok so the irql isnt fixed just happened again, again only while using cubase


My System SpecsSystem Spec
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07 Aug 2013   #12
x BlueRobot

 

Code:
BugCheck 19, {20, fffffa800baad000, fffffa800baad200, 4200000}

GetPointerFromAddress: unable to read from fffff800034fc0e0
GetUlongFromAddress: unable to read from fffff800034fc198
Probably caused by : ntkrnlmp.exe ( nt!CcWriteBehind+5bc )
Code:
Usual causes:  Device driver
This can also be caused by hard disk corruption and RAM.

The bugcheck indicates that a pool block header size is corrupt, the pool header is used to provide information about the allocation, such as the size of the pool allocation and the owner of the allocation.

Code:
7: kd> !pool fffffa800baad000
Pool page fffffa800baad000 region is Nonpaged pool
*fffffa800baad000 size:  200 previous size:    0  (Free ) *CcSc
		Pooltag CcSc : Cache Manager Shared Cache Map, Binary : nt!cc
The pool block which were looking at within the pool page belongs to the Cache Manager.

Code:
7: kd> dt nt!_POOL_HEADER fffffa800baad000
   +0x000 PreviousSize     : 0y00000000 (0)
   +0x000 PoolIndex        : 0y00000000 (0)
   +0x000 BlockSize        : 0y00100000 (0x20)
   +0x000 PoolType         : 0y00000100 (0x4)
   +0x000 Ulong1           : 0x4200000
   +0x004 PoolTag          : 0x63536343
   +0x008 ProcessBilled    : 0xfffffa80`0c2bcb30 _EPROCESS
   +0x008 AllocatorBackTraceIndex : 0xcb30
   +0x00a PoolTagHash      : 0xc2b
Code:
7: kd> !poolval fffffa800baad000
Pool page fffffa800baad000 region is Nonpaged pool

Validating Pool headers for pool page: fffffa800baad000

Pool page [ fffffa800baad000 ] is __inVALID.

Analyzing linked list...
[ fffffa800baad000 --> fffffa800baad460 (size = 0x460 bytes)]: Corrupt region
As, we can see, this wasn't the next pool entry which we were expecting, a driver has either overwritten the pool block or it could theoretically be due to bad RAM.

Code:
7: kd> dt nt!_POOL_HEADER fffffa800baad200
   +0x000 PreviousSize     : 0y00000000 (0)
   +0x000 PoolIndex        : 0y00000000 (0)
   +0x000 BlockSize        : 0y00000000 (0)
   +0x000 PoolType         : 0y00000000 (0)
   +0x000 Ulong1           : 0
   +0x004 PoolTag          : 0
   +0x008 ProcessBilled    : (null) 
   +0x008 AllocatorBackTraceIndex : 0
   +0x00a PoolTagHash      : 0
The fields within the Pool Header data structure for the next pool entry seem to be empty, which would suggest the structure is now corrupt.

---------------------------------------------------------------

Run Driver Verifier to scan for any corrupted drivers which may be causing problems, this program works by running various stress tests on drivers, in order to produce a BSOD which will locate the driver; run for least 24 hours:
information   Information


How many passes did you run MemTest86+ for?
My System SpecsSystem Spec
07 Aug 2013   #13
Swedishrob

Windows 7 home premium 64
 
 

im just running driver verifier now and will post the files if anything happens and if not ill run the memtest and see what comes up, cheers so far
My System SpecsSystem Spec
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08 Aug 2013   #14
x BlueRobot

 

Thanks, and with MemTest86+ run the test for least 9-10 passes
My System SpecsSystem Spec
08 Aug 2013   #15
Swedishrob

Windows 7 home premium 64
 
 

well i tried using memtest and when my computer boots it just bluescreens and then just reboots and says startup repair or start normally so i start normally and it just brings me back to the normal desktop no memtesting whatsoever :/ any advice?
My System SpecsSystem Spec
08 Aug 2013   #16
x BlueRobot

 

Did Driver Verifier create any BSODs? What were the results of MemTest86+ previously?
My System SpecsSystem Spec
09 Aug 2013   #17
Swedishrob

Windows 7 home premium 64
 
 

ok just ran Memtest for 13 passes and got no errors and Driver verifier didnt seem to create any blue screens, ill turn it back on and check again however
My System SpecsSystem Spec
09 Aug 2013   #18
x BlueRobot

 

I'll try running some hard drive diagnostics too -

Run some hard-drive diagnostics and follow these steps:Find your hard-drive manufacturer and run their tests.

Additional Tests:Post a screenshot of Crystal Disk Info summary:
Quote   Quote: Originally Posted by writhziden
If you have an SSD, make sure the following are up to date:
  • SSD firmware
  • BIOS Version
  • Chipset Drivers
  • Hard disk controller drivers/SATA drivers
  • If you have a Marvell IDE ATA/ATAPI device, make sure the drivers are up to date from the Intel site or Marvell site and not from your motherboard/vendor support site.
Check for any file system errors and bad sectors using Option #2 of:Use this command with Disk Check:

Code:
chkdsk C: /f /r
My System SpecsSystem Spec
09 Aug 2013   #19
YoYo155

Windows 7 Home Premium x64
 
 

Swedishrob, You're in good hands with x BlueRobot .

But is removing Cubase for testing purposes a viable option in your eyes?
After all the steps
x BlueRobot has instructed you to complete and addressing the drivers
of their respectable dumps files you seem to be having issues with the software still.

Is it mission critical?
My System SpecsSystem Spec
09 Aug 2013   #20
Swedishrob

Windows 7 home premium 64
 
 

well it only seems to happen in cubase, i will try reinstalling it if that will help
My System SpecsSystem Spec
Reply

 BSOD BAD POOL HEADER/CALLER while using Cubase or after closing




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