Windows 7 Forums

Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.


Windows 7: BSOD occured multiple times while executing data logging software

02 Aug 2013   #1
RayRayG

Windows 7 Professional (Both 64 and 32 bit)
 
 
BSOD occured multiple times while executing data logging software

Hi Guys,

I am having problems with one of our computers that is usually left on over night to record kiln temperatures using bench data logger v3.

The machine is a Compaq/HP EVO D530S running Windows 7 32 bit and has been running for a few months now without any problems. It is connected to a domain. I cant figure out why it is playing up now.

I have attached the SF_Diadnostic_Tool's compressed folder to this post (the results that is). First time doing this so hopefully I have doe this correctly. Please let me know if I have not.

Any advice or suggestions will be much appreciated.

Thank you in advance


My System SpecsSystem Spec
.
02 Aug 2013   #2
Golden
Microsoft MVP

Windows 7 Ult. x64
 
 

Code:
Host Name:                 TPC0230
OS Name:                   Microsoft Windows 7 Professional 
OS Version:                6.1.7600 N/A Build 7600
OS Manufacturer:           Microsoft Corporation
OS Configuration:          Member Workstation
OS Build Type:             Multiprocessor Free
Registered Owner:          admin
Hi,

The first thing I would recommend is to perform all updates through Windows Update. Try that first to see if the system stays stable.
My System SpecsSystem Spec
02 Aug 2013   #3
x BlueRobot

 

BSOD Analysis:

Code:
BugCheck A, {d60e44, 2, 1, 82c94109}

Probably caused by : ntkrnlmp.exe ( nt!KiTimerExpiration+15d )
Code:
Usual causes:  Kernel mode driver, System Service, BIOS, Windows, Virus scanner, Backup tool, compatibility
Code:
TRAP_FRAME:  80d8aedc -- (.trap 0xffffffff80d8aedc)
ErrCode = 00000002
eax=82d6c3e8 ebx=82d60e40 ecx=00d60e44 edx=82d60e44 esi=82d60e44 edi=82d60680
eip=82c94109 esp=80d8af50 ebp=80d8afac iopl=0         nv up ei ng nz ac po cy
cs=0008  ss=0010  ds=0023  es=0023  fs=0030  gs=0000             efl=00010293
nt!KiTimerExpiration+0x15d:
82c94109 8911            mov     dword ptr [ecx],edx  ds:0023:00d60e44=????????
Code:
kd> k
ChildEBP RetAddr  
80d8aedc 82c94109 nt!KiTrap0E+0x2cf
80d8afac 82c925be nt!KiTimerExpiration+0x15d
80d8aff4 82c91d8c nt!KiRetireDpcList+0xcb
80d8aff8 8e0b7ce4 nt!KiDispatchInterrupt+0x2c
WARNING: Frame IP not in any known module. Following frames may be wrong.
82c91d8c 00000000 0x8e0b7ce4
The exception which seems to have occurred, is a NMI (Non Maskable Interrupt), which is a interrupt which happens when a serious error has occurred. It has the highest priority. It also appears that a Timer event (nt!KiTimerExpiration) has been fired, which could belong to whatever caused the problem.

Remove:

Code:
Start Menu\Programs\McAfee
McAfee seems to be directly causing problems in a different crash dump (another Stop 0xA), please remove McAfee completely with the McAfee Removal Tool, and then install and run full scans with these free and proven alternatives which work the best with Windows 7 due to their compatibility and lightweight nature on system resources.

Install and perform full scans with:
information   Information
Remember to install the free version of Malwarebytes not the free trail; untick the free trial box during installation. MSE is the most lightweight and compatible with the Windows 7 operating system

You can also view this thread for a complete free and lightweight security protection combination:
Code:
kd> lmvm mfehidk
start    end        module name
89421000 89493320   mfehidk  T (no symbols)           
    Loaded symbol image file: mfehidk.sys
    Image path: \SystemRoot\system32\drivers\mfehidk.sys
    Image name: mfehidk.sys
    Timestamp:        Thu May 31 16:15:32 2012 (4FC78B14)
    CheckSum:         0008334F
    ImageSize:        00072320
    Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
My System SpecsSystem Spec
.

05 Aug 2013   #4
RayRayG

Windows 7 Professional (Both 64 and 32 bit)
 
 

Good Morning Guys,

Thanks for your input. I tried to run the updates yesterday but to no avail. The system freezes up and drops its internet connection. Windows explorer then stops responding and needs to be refreshed.

As for McAfee, It is company policy that all machines run McAfee so even if this was the problem I am unable to uninstall the software

I have decided to replace the machine and do a complete fresh install of windows 7 and will keep it as an emergency spare computer.

Thanks for your help again guys. Much appreciated. I will be using this forum again
My System SpecsSystem Spec
05 Aug 2013   #5
x BlueRobot

 

Glad to be able to help

I understand what you mean about the company policy, even you tell them the problem is because of McAfee they usually just reinstall the program again.
My System SpecsSystem Spec
05 Aug 2013   #6
Golden
Microsoft MVP

Windows 7 Ult. x64
 
 

My System SpecsSystem Spec
Reply

 BSOD occured multiple times while executing data logging software




Thread Tools Search this Thread
Search this Thread:

Advanced Search




Similar help and support threads
Thread Forum
BSOD while scanning with AVG, logging into windows. Random times.
Hello. My girlfriends computer is having some trouble with applications and BSOD's. Some programs (Steam, microsoft malicious software tool, AVG etc.) tend to stop running. "this program has stopped unexpectedly" type of errors. Then there's the BSOD's. They are completely random. Sometimes...
BSOD Help and Support
BSOD 3 times upon logging on
Hey guys, basically I turned my computer on this morning and each time after logging my user on it would BSOD, with each time being a different one. I've also only just done a clean install of Windows 7 on to a new hard drive the other day, but have my old hard drives connected.
BSOD Help and Support
BSOD occurs at random times right after logging on
Hello, I would really appreciate some help with these random BSODs' I keep getting the system I just upgraded from originally using Vista home premium 32 bit to Windows 7 Home premium 64 bit, Yes I did wipe the hard drive and I have reinstalled the OS multiple times to try and navigate around this...
BSOD Help and Support
Disable Windows 7 Data Logging
Hi everyone, I am really curious how to disable Windows logging. I was reading something on Wikipedia about privacy and security; and came across something interesting that I cannot find much about on Google. It stated that "many programs and operating systems are set up to perform data...
General Discussion
Blue dump errors occured multiple times
Hi, I am receiving blue dump errors multiple times Please help me. I have attached relevant data
BSOD Help and Support
An error occured while attempting to read the boot configuration data!
Hi, I was running Windows 7 on a Dell Vostro 3700 Laptop..After doing a spyware scan and finding and deleting all the entries I found, the next time I turned it on I get the error: oxc000000f "An error occured while attmepting to read the boot configuration data File: \Boot\BCD" I have...
BSOD Help and Support


Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd

All times are GMT -5. The time now is 22:29.

Twitter Facebook Google+



Windows 7 Forums

Seven Forums Android App Seven Forums IOS App