Random BSOD - HDD also takes a while to access at times

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  1. Posts : 30
    Win 7 Pro x64
       #1

    Random BSOD - HDD also takes a while to access at times


    Hi.

    I've posted about this problem before but haven't had any luck in getting it solved.

    Basically, every now and again my computer will BSOD. It seems to be random as I have never found a common trigger.

    Although not happening as much as of late, after the BSOD, when booting back up, it seems as though my SSD with Windows installed on is not recognised. After a reboot, this has always been fixed.

    I also find that at times, one of my drives is slow to access; I can actually hear it click in and then I can access things on it. People have said that this drive is failing, but it has been doing it for months and I have checked with various pieces of software to find that it is healthy.

    My spec is:

    CPU: i7 2600K @ 3.4 GHz
    16GB RAM
    GPU: Radeon HD 6900
    MOBO: Gigabyte Z68A-D3H-B3

    I've also attached details from the SF diag tool.


    Cheers,

    Eliot
      My Computer


  2. Arc
    Posts : 35,373
    Microsoft Windows 10 Pro Insider Preview 64-bit
       #2

    Hi mynameiseliot.

    The zip you uploaded does not contain any crash dump.

    Follow it: Dump Files - Configure Windows to Create on BSOD
    Go to Option Two, Point 2. Download the .reg file and merge it in registry by double clicking it.

    Now wait for another BSOD. When it occurred, search the .dmp files manually in the default path: C:\Windows\Minidump or %SystemRoot%\Minidump. See if the crash dump is recorded or not (hopefully it will be recorded).Post it following the Blue Screen of Death (BSOD) Posting Instructions.

    Also, make it sure that the OCZ-VERTEX3 SSD is running with the up-to date firmware.
    OCZ Toolbox: Firmware & BIOS Updates

    Let us know the results.
      My Computer


  3. Posts : 30
    Win 7 Pro x64
    Thread Starter
       #3

    Thanks for your reply.

    My SSD is my boot drive - how do I go about updating the firmware on this?
      My Computer


  4. Arc
    Posts : 35,373
    Microsoft Windows 10 Pro Insider Preview 64-bit
       #4

    Follow the link OCZ Toolbox: Firmware & BIOS Updates ... get the toolbox. It will do the job.
      My Computer


  5. Posts : 30
    Win 7 Pro x64
    Thread Starter
       #5

    I've got the toolbox, but because it's my primary drive with OS on, it won't update the firmware.

    I've made an ISO like it wanted but I don't know what to do with it!
      My Computer


  6. Arc
    Posts : 35,373
    Microsoft Windows 10 Pro Insider Preview 64-bit
       #6

    mynameiseliot said:
    I've got the toolbox, but because it's my primary drive with OS on, it won't update the firmware.

    I've made an ISO like it wanted but I don't know what to do with it!
    :)
    You are the person who is to take the decision, as it is your computer.
      My Computer


  7. Posts : 30
    Win 7 Pro x64
    Thread Starter
       #7

    I am happy to update the drive, but I don't know how. The toolbox will only work to update a drive if it does house the OS. As mine does, it will not update it but instead has allowed me to make an ISO.

    I can mount this fine, but I'm guessing it will have to update upon boot. This is what I don't understand.
      My Computer


  8. Arc
    Posts : 35,373
    Microsoft Windows 10 Pro Insider Preview 64-bit
       #8

      My Computer


  9. Posts : 30
    Win 7 Pro x64
    Thread Starter
       #9

    Thanks for the help.

    Just had a BSOD, but there is no crash dump recorded...
      My Computer


  10. Posts : 30
    Win 7 Pro x64
    Thread Starter
       #10

    Just had another BSOD. With both of these, the PC has restarted itself (normally just sits on the blue screen), with the SSD not being recognised. Upon rebooting after the OS isn't found, everything is OK.

    Just had a look at that video; I don't have a Mac. I've seen things that will allow you to boot the ISO from a USB drive. Is that a viable work around?
      My Computer


 
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