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Windows 7: Random BSOD - HDD also takes a while to access at times

03 Aug 2013   #1
mynameiseliot

Win 7 Pro x64
 
 
Random BSOD - HDD also takes a while to access at times

Hi.

I've posted about this problem before but haven't had any luck in getting it solved.

Basically, every now and again my computer will BSOD. It seems to be random as I have never found a common trigger.

Although not happening as much as of late, after the BSOD, when booting back up, it seems as though my SSD with Windows installed on is not recognised. After a reboot, this has always been fixed.

I also find that at times, one of my drives is slow to access; I can actually hear it click in and then I can access things on it. People have said that this drive is failing, but it has been doing it for months and I have checked with various pieces of software to find that it is healthy.

My spec is:

CPU: i7 2600K @ 3.4 GHz
16GB RAM
GPU: Radeon HD 6900
MOBO: Gigabyte Z68A-D3H-B3

I've also attached details from the SF diag tool.


Cheers,

Eliot


My System SpecsSystem Spec
.
03 Aug 2013   #2
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

Hi mynameiseliot.

The zip you uploaded does not contain any crash dump.

Follow it: Dump Files - Configure Windows to Create on BSOD
Go to Option Two, Point 2. Download the .reg file and merge it in registry by double clicking it.

Now wait for another BSOD. When it occurred, search the .dmp files manually in the default path: C:\Windows\Minidump or %SystemRoot%\Minidump. See if the crash dump is recorded or not (hopefully it will be recorded).Post it following the Blue Screen of Death (BSOD) Posting Instructions.

Also, make it sure that the OCZ-VERTEX3 SSD is running with the up-to date firmware.
OCZ Toolbox: Firmware & BIOS Updates

Let us know the results.
My System SpecsSystem Spec
03 Aug 2013   #3
mynameiseliot

Win 7 Pro x64
 
 

Thanks for your reply.

My SSD is my boot drive - how do I go about updating the firmware on this?
My System SpecsSystem Spec
.

04 Aug 2013   #4
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

Follow the link OCZ Toolbox: Firmware & BIOS Updates ... get the toolbox. It will do the job.
My System SpecsSystem Spec
04 Aug 2013   #5
mynameiseliot

Win 7 Pro x64
 
 

I've got the toolbox, but because it's my primary drive with OS on, it won't update the firmware.

I've made an ISO like it wanted but I don't know what to do with it!
My System SpecsSystem Spec
04 Aug 2013   #6
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

Quote   Quote: Originally Posted by mynameiseliot View Post
I've got the toolbox, but because it's my primary drive with OS on, it won't update the firmware.

I've made an ISO like it wanted but I don't know what to do with it!

You are the person who is to take the decision, as it is your computer.
My System SpecsSystem Spec
04 Aug 2013   #7
mynameiseliot

Win 7 Pro x64
 
 

I am happy to update the drive, but I don't know how. The toolbox will only work to update a drive if it does house the OS. As mine does, it will not update it but instead has allowed me to make an ISO.

I can mount this fine, but I'm guessing it will have to update upon boot. This is what I don't understand.
My System SpecsSystem Spec
04 Aug 2013   #8
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

My System SpecsSystem Spec
05 Aug 2013   #9
mynameiseliot

Win 7 Pro x64
 
 

Thanks for the help.

Just had a BSOD, but there is no crash dump recorded...
My System SpecsSystem Spec
05 Aug 2013   #10
mynameiseliot

Win 7 Pro x64
 
 

Just had another BSOD. With both of these, the PC has restarted itself (normally just sits on the blue screen), with the SSD not being recognised. Upon rebooting after the OS isn't found, everything is OK.

Just had a look at that video; I don't have a Mac. I've seen things that will allow you to boot the ISO from a USB drive. Is that a viable work around?
My System SpecsSystem Spec
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