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Windows 7: BSOD with unknown cause, possibly related to flash player

03 Aug 2013   #1
melparsons0

Windows 7 Home Premium 64 bit
 
 
BSOD with unknown cause, possibly related to flash player

I'm troubleshooting a user's system that's having the occasional BSOD. Dump log attached. I wasn't able to get many details on what was causing the issue, but possibly related to watching online videos, so Flash. Apologies I can't provide more details. Running on Windows 7 x64 Home Premium. Help is greatly appreciated!


My System SpecsSystem Spec
.
03 Aug 2013   #2
koolkat77

Microsoft Community Contributor Award Recipient

Windows 10 Home 64Bit
 
 

Test and Diagnose RAM Issues with Memtest86+:
RAM - Test with Memtest86+
Tip   Tip
  • Pay close attention to part 3 of the tutorial "If you have errors"
  • Test the RAM with Memtest86+ for at least 7-10 passes. It may take up to 22 passes to find problems. Make sure to run it once after the system has been on for a few hours and is warm, and then also run it again when the system has been off for a few hours and is cold.


Code:
Debug session time: Sat Aug  3 06:04:00.885 2013 (UTC + 6:00)
*** WARNING: Unable to verify timestamp for Unknown_Module_00000000`00000000
Built by: 7601.18113.amd64fre.win7sp1_gdr.130318-1533
System Uptime: 1 days 12:06:27.508
*** WARNING: Unable to verify timestamp for Unknown_Module_00000000`00000000
*** WARNING: Unable to verify timestamp for Unknown_Module_00000000`00000000
Probably caused by : Unknown_Image ( ANALYSIS_INCONCLUSIVE )
BugCheck 1A, {41790, fffffa800105d0e0, ffff, 0}
BugCheck Info: MEMORY_MANAGEMENT (1a)
Bugcheck code 0000001A
Arguments: 
Arg1: 0000000000041790, A page table page has been corrupted. On a 64 bit OS, parameter 2
	contains the address of the PFN for the corrupted page table page.
	On a 32 bit OS, parameter 2 contains a pointer to the number of used
	PTEs, and parameter 3 contains the number of used PTEs.
Arg2: fffffa800105d0e0
Arg3: 000000000000ffff
Arg4: 0000000000000000
BUGCHECK_STR:  0x1a_41790
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My System SpecsSystem Spec
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 BSOD with unknown cause, possibly related to flash player




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