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Windows 7: BSOD Everytime I'm playing games

04 Aug 2013   #1
404

Windows 7 Ultimate 64bit
 
 
BSOD Everytime I'm playing games

Hi,

I keep getting BSOD when I play Civ 5 and Arma II, also Battlefield Play4Free, on other games I can play fine, games I can play are, heroes of might & magic III, Age of Wonders: Shadow Magic, Port Royale 2 & 3, East India Company.


Any help would be greatly appreciated.

Thank you
404


My System SpecsSystem Spec
.
04 Aug 2013   #2
YoYo155

Windows 10
 
 

Your dump files all point to your GPU, but I have a feeling it's not the whole story.

--------------------------------------------

Please re-upload the MSINFO32 file:
  1. Start> RUN> "MSINFO32" without the quotes then hit [Enter].
  2. In "MSINFO32" go to, File> Save> name it your user-name and upload.

Download | CPUID - HWMonitor
Download | Piriform - Speccy

And post screenshots of the two.
--------------------------------------------

Bugcheck:

Code:
fffff880`038dd738  fffff880`07225c5c atikmdag+0x23c5c
fffff880`038dd778  fffff880`07239f77 atikmdag+0x37f77
fffff880`038dd7a8  fffff880`072816b8 atikmdag+0x7f6b8
fffff880`038dd7b8  fffff880`07287a7c atikmdag+0x85a7c
fffff880`038dd7e0  fffff880`07227e80 atikmdag+0x25e80
fffff880`038dd7f8  fffff880`07237b99 atikmdag+0x35b99
fffff880`038dd828  fffff880`07282af7 atikmdag+0x80af7
fffff880`038dd868  fffff880`07282c39 atikmdag+0x80c39
fffff880`038dd868  fffff880`07282c39 atikmdag+0x80c39
fffff880`038dd8a8  fffff880`07282cf4 atikmdag+0x80cf4
fffff880`038dd968  fffff880`072847c7 atikmdag+0x827c7
fffff880`038dd9a8  fffff880`07282e15 atikmdag+0x80e15
fffff880`038dd9d0  fffff880`07282c24 atikmdag+0x80c24
fffff880`038dd9f8  fffff880`0728a90b atikmdag+0x8890b
fffff880`038dda18  fffff880`0728a736 atikmdag+0x88736
fffff880`038dda48  fffff880`072800e8 atikmdag+0x7e0e8
fffff880`038dda78  fffff880`072277f6 atikmdag+0x257f6
Driver Reference Table - atikmdag.sys = Fri Mar 29 05:27:04 2013

Uninstall Catalyst Control Center along with the display driver,
then follow with a pass of Driver Sweeper | Drivers - Clean Left over Files after Uninstalling

Once that is done:
Download the latest version | AMD Driver Autodetect
! When installing the newly downloaded drivers DO NOT install the Catalyst Control Center software.
--------------------------------------------


Please Update These Drivers:
Driver Reference Table - GVTDrv64.sys = Tue Sep 05 10:10:02 2006
Driver Reference Table - Rtnic64.sys = Mon Mar 31 08:39:38 2008
Driver Reference Table - gdrv.sys = Fri Mar 13 05:22:29 2009
Driver Reference Table - amdxata.sys = Fri Mar 19 18:18:18 2010
Remove:
Driver Reference Table - speedfan.sys = Sun Sep 24 15:26:48 2006
Driver Reference Table - dtsoftbus01.sys = Fri Jan 13 15:45:46 2012
Attachment 279743
If its greyed-out (like in the picture it means that the driver has been uninstalled successfully.
My System SpecsSystem Spec
05 Aug 2013   #3
404

Windows 7 Ultimate 64bit
 
 

Hello YoYo115,

Added SystemInfo and the 2 screenshots as requested.

I will complete all uninstalls and reinstall later today.

Thank you for your insight and time.

404
My System SpecsSystem Spec
.

05 Aug 2013   #4
404

Windows 7 Ultimate 64bit
 
 

Hello YoYo155,

Quote:

Please Update These Drivers:
Driver Reference Table - GVTDrv64.sys = Tue Sep 05 10:10:02 2006
Driver Reference Table - Rtnic64.sys = Mon Mar 31 08:39:38 2008
Driver Reference Table - gdrv.sys = Fri Mar 13 05:22:29 2009
Driver Reference Table - amdxata.sys = Fri Mar 19 18:18:18 2010

I am having difficulty finding the right drivers that I need from the links, so many things pop up on the sites, just not sure which is for me. Would it be possible for you to link the exact drivers for me?

Thank you
404

My System SpecsSystem Spec
05 Aug 2013   #5
YoYo155

Windows 10
 
 

Quote   Quote: Originally Posted by 404 View Post
Hello YoYo115,

Added SystemInfo and the 2 screenshots as requested.

I will complete all uninstalls and reinstall later today.

Thank you for your insight and time.

404
Those Voltage values can't be right!

Download and install | Aida64 - Trail
Launch the tool.
Go to: Tools> System Stability Test
Then go to the Statistics tab, minimize it and continue normally for 15 minutes,
Then post a screenshot.

Attachment 279872
Quote   Quote: Originally Posted by 404 View Post
Hello YoYo155,

Quote:

Please Update These Drivers:
Driver Reference Table - GVTDrv64.sys = Tue Sep 05 10:10:02 2006
Driver Reference Table - Rtnic64.sys = Mon Mar 31 08:39:38 2008
Driver Reference Table - gdrv.sys = Fri Mar 13 05:22:29 2009
Driver Reference Table - amdxata.sys = Fri Mar 19 18:18:18 2010

I am having difficulty finding the right drivers that I need from the links, so many things pop up on the sites, just not sure which is for me. Would it be possible for you to link the exact drivers for me?

Thank you
404

I will find them, and I'll let you know when I do .
My System SpecsSystem Spec
05 Aug 2013   #6
YoYo155

Windows 10
 
 

Your Drivers:
Gigabyte Easy Tune 6 driver | Note I'm giving the link to the updated version, BUT I advise
you do not use this utility and simply uninstall it, it is a known issue with Windows 7!
(If you do chooce to install it, Please remove current/ earlier version of EasyTune6 and GWUM Tools before install) = http://download.gigabyte.ru/utility/..._et6_intel.exe
  • Update windows.
  • Also it's good practice not to Install any 3rd party Utilities/Driver,
  • Simply uninstall any Gigabyte Utilities.

My System SpecsSystem Spec
05 Aug 2013   #7
404

Windows 7 Ultimate 64bit
 
 

Hi again,

I ran the test for 15 minutes and here are the results from the statistics tab:


I have uninstalled catalyst and the other programs you suggested from my system, driver sweeper confirms they are no longer on system.

I will now remove Gigabyte 3rd party applications.

Thank you
404
My System SpecsSystem Spec
05 Aug 2013   #8
YoYo155

Windows 10
 
 

Quote   Quote: Originally Posted by 404 View Post
Hi again,

I ran the test for 15 minutes and here are the results from the statistics tab:


I have uninstalled catalyst and the other programs you suggested from my system, driver sweeper confirms they are no longer on system.

I will now remove Gigabyte 3rd party applications.

Thank you
404
Did you update the NIC driver?


Good, now it's a waiting game let's see how it goes!
Keep me posted
My System SpecsSystem Spec
05 Aug 2013   #9
404

Windows 7 Ultimate 64bit
 
 

Hi,

Yes, I updated the NIC driver, just loaded an old save in Civ 5 to see if it would BSOD again on computers turn and it did. :/

Error code is:

***

Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7601.2.1.0.256.1
Locale ID: 1033

Additional information about the problem:
BCCode: a0000001
BCP1: 0000000000000005
BCP2: 0000000000000000
BCP3: 0000000000000000
BCP4: 0000000000000000
OS Version: 6_1_7601
Service Pack: 1_0
Product: 256_1

Files that help describe the problem:
C:\Windows\Minidump\080513-29156-01.dmp
C:\Users\Oo_TEL_oO\AppData\Local\Temp\WER-37159-0.sysdata.xml

Read our privacy statement online:
Windows 7 Privacy Statement - Microsoft Windows

If the online privacy statement is not available, please read our privacy statement offline:
C:\Windows\system32\en-US\erofflps.txt

***

P.S. I have many different saves where the game crashes (old games that could never be finished) they are also crashing, it seems to crash when a city attacks troops. [Edit] I have gave the saves to a friend to play test and they work fine on his i5-2500k.

Another thing I should have mentioned is that a few months ago my onboard LAN dissapeared, forcing me to buy a PCI LAN card. I didn't think to mention as I was getting the BSOD errors prior to this happening, I read online that they can go into sleep mode, I did try resetting the bios with the jumper but the onboard LAN did not return, could it be that my board is broken?

I must say that I have no problems with the computer until I play those games mentioned, games of which I have played to the end-game successfully in the past with the same computer. I have also reformatted the PC thinking that would fix the problem, but it just keeps recurring.

Thank you for your time.
404
My System SpecsSystem Spec
05 Aug 2013   #10
YoYo155

Windows 10
 
 

Please follow | Video Card - Stress Test with Furmark

Keep an eye on the temperatures and any other artefacts that may appear on the screen.

Post back with the results.

What is the Brand and model of your PSU and how old is it?

Are you overclocking you GPU?
My System SpecsSystem Spec
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