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Windows 7: BSOD 0x0000000A help please

04 Aug 2013   #1
flippy

Windows 7 Ultimate x64
 
 
BSOD 0x0000000A help please

It only happens when I am playing Battlefield 3 and Starcraft 2


My System SpecsSystem Spec
.
04 Aug 2013   #2
koolkat77

Microsoft Community Contributor Award Recipient

Windows 10 Home 64Bit
 
 

Please 'Grab all' and upload a new zip:
Blue Screen of Death Posting Instructions
My System SpecsSystem Spec
04 Aug 2013   #3
flippy

Windows 7 Ultimate x64
 
 

k done!
My System SpecsSystem Spec
.

04 Aug 2013   #4
koolkat77

Microsoft Community Contributor Award Recipient

Windows 10 Home 64Bit
 
 

Drivers:

You need to update the drivers below. If updating does not help, remove them and/or their related software.
ASACPI.sys Mon Mar 28 08:30:36 2005
Asus ATK0110 ACPI Utility (a known BSOD maker in Win7 and Win8). Also a part of many Asus utilities (Win8 versions available from Windows Update as an Optional Update - but check Asus first!)
Driver Reference Table - ASACPI.sys

Lycosa.sys Fri Jan 18 14:51:42 2008
Razer Lycosa/Razer Tarantula Keyboard Driver. Older versions have BSOD issues with Win7
Driver Reference Table - Lycosa.sys
If updating your keyboards drivers does not help, try another keyboard.

nusb3hub.sys Fri Jan 22 09:22:18 2010
NEC Electronics USB 3.0 Host Controller Driver (previous BSOD issues with 2010 and earlier versions)
Driver Reference Table - nusb3hub.sys

nusb3xhc.sys Fri Jan 22 09:22:21 2010
NEC Electronics USB 3.0 Host Controller Driver (previous BSOD issues with 2010 and earlier versions)
Driver Reference Table - nusb3xhc.sys

TuneUpUtilitiesDriver64.sys Fri May 25 16:28:19 2012, recommend against the use of any tune up software. Please remove the above with Revo uninstaller free.

Note   Note
Download and install Revo Uninstaller free from here:
Download Revo Uninstaller Freeware
Opt for "Advanced Mode" and uninstall the software (also delete the leftover registry entries).


------------------------------------

Use the System File Checker tool and Run Disk Check:
Repair Windows 7 System Files with System File Checker

Run Disk Check in Windows 7 for Bad Sectors & Errors
Make scans with -
TDSSKiller Rootkit Removal Utility Free Download | Kaspersky Lab US

Online Virus Scanner Eset
Reduce items at start up:
Performing a Clean Startup in Windows 7

Add, or Remove Startup Programs in Windows 7
Your Antivirus software is basically whats just needed there.

Monitor hardware temperature with system monitoring software like Speccy or HWMonitor:
Piriform - Speccy

CPUID - HWMonitor
BSOD SUMMARY:
Code:
Debug session time: Mon Aug  5 03:03:59.178 2013 (UTC + 6:00)
Built by: 7601.18113.amd64fre.win7sp1_gdr.130318-1533
System Uptime: 0 days 0:40:33.349
Probably caused by : ntkrnlmp.exe ( nt!SwapContext_PatchXSave+d1 )
BugCheck A, {fffffa7f924d99cd, 2, 0, fffff80003287e71}
BugCheck Info: IRQL_NOT_LESS_OR_EQUAL (a)
Bugcheck code 0000000A
BUGCHECK_STR:  0xA
DEFAULT_BUCKET_ID:  WIN7_DRIVER_FAULT
PROCESS_NAME:  RemoteServer.e
FAILURE_BUCKET_ID:  X64_0xA_nt!SwapContext_PatchXSave+d1
BiosVersion = 3027   
BiosReleaseDate = 10/28/2011
SystemManufacturer = System manufacturer
SystemProductName = System Product Name
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My System SpecsSystem Spec
05 Aug 2013   #5
flippy

Windows 7 Ultimate x64
 
 

thanks will try these out
My System SpecsSystem Spec
05 Aug 2013   #6
flippy

Windows 7 Ultimate x64
 
 

New bsod number 0x000000050
My System SpecsSystem Spec
05 Aug 2013   #7
koolkat77

Microsoft Community Contributor Award Recipient

Windows 10 Home 64Bit
 
 

What were the results from the previous steps?
My System SpecsSystem Spec
05 Aug 2013   #8
flippy

Windows 7 Ultimate x64
 
 

i installed most of the drivers and scanned my computer and uninstalled tuneup.
i couldnt find atk0110 acpi
My System SpecsSystem Spec
05 Aug 2013   #9
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

I would suggest you to complete the recommendations of post #4

Asus ATK0110 ACPI Utility (ASACPI.sys)is an Asus bloatware, and a must to remove.

I'd recommend you to Clean Up Factory Bloatware, with a special reference to Point #13
Quote:
13. Consider a Clean Reinstall - Factory OEM Windows 7 which is often better than getting a new computer considering how pre-installed bloatware can corrupt Windows 7 even if it's completely cleaned up.
My System SpecsSystem Spec
05 Aug 2013   #10
flippy

Windows 7 Ultimate x64
 
 

Okay I have reformatted my computer I will let you know if I still get some bsod thanks for the help =D
My System SpecsSystem Spec
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 BSOD 0x0000000A help please




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