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Windows 7: BSOD - Kmode exception and System Service exception

07 Aug 2013   #1
composer jdm

Windows 7 x64 Ultimate
 
 
BSOD - Kmode exception and System Service exception

Hi Guys,

I'm a composer working on a deadline and have started to experience quite intermittent BSOD's.
It appears to happen at higher system loads.
I'm reasonably experienced in building custom machines (this is my third on), and so far have never experienced issues with them.
This current one is a racked i7 3930K Hexacore on a Sabertooth x79, with 32gb of Ramm and a GTX470.
I'm using Nuendo 6 in 64 bit mode (Cubase's bigger brother) with an RME Fireface 800.
The fireface runs via firewire and has its own pcie card for this.
In addition there is an external G-tech drive connected via Esata.

In the last week I've been having 1-3 bsod's a day..a real productivity killer and I hope someone can help me out. I've used Whocrashed to at least get an indication of what it might be, but I don't have much experience with minidumps.

The only thing that I have noticed is that Windows is attempting a surface scan during startup, which fails due to a 'recently installed software package' I have no idea what that might be.
I've not been able to do a diskchk on C:
Regardless, C: seems to work fine and I've not noticed any issues.

Drivers are pretty much up to date.

I'm attaching a dump, would someone mind having a look and giving me a clue? Thanks in advance!

Joe

link to dump:
https://www.dropbox.com/s/avmzs9jxsf...3-35006-01.dmp


My System SpecsSystem Spec
.
07 Aug 2013   #2
Golden
Microsoft MVP

Windows 7 Ult. x64
 
 

We need a few more files. Please follow the instructions in this thread:
Blue Screen of Death (BSOD) Posting Instructions

Then attach your files here directly using the paperclip icon.
Attachment 280245
My System SpecsSystem Spec
07 Aug 2013   #3
composer jdm

Windows 7 x64 Ultimate
 
 

Okay, done that, thank you.

Also, forgot to mention, this system is cooled with a corsair H60 cooler and has 3 noctua case fans.
The machine appears to be running with good temps and I've not experienced overheating.
My System SpecsSystem Spec
.

07 Aug 2013   #4
Golden
Microsoft MVP

Windows 7 Ult. x64
 
 

Code:
Product ID:                00426-OEM-8992662-00497
Mmmm.....unfortunately the source of the BSOD is going to be difficult to trace since it appears that you have a Lenova OEM installed to a retail motherboard. The only way that could report as genuine was if it used an activation exploit to bypass the Windows Genuine Activation check. If that was the case, the installation would be considered counterfeit, and it would not be possible for us to help you. In addition, some activation exploits or cracks mask the true source of the BSOD, making it a fruitless attempt to analyse.

Lets double check please. Do the following :

1. Download and save this tool to your desktop:
http://go.microsoft.com/fwlink/?linkid=52012

2. Run the tool, and then click Copy - ignore any errors if they appear

3. Use CTRL+V to paste the unedited results of the tool here in your next reply
My System SpecsSystem Spec
08 Aug 2013   #5
composer jdm

Windows 7 x64 Ultimate
 
 

Wow, how embarrasing :S
I got this windows install when i bought some of my parts, I was told it was OEM.

I'm buying a proper boxed version as we speak...could this even be part of the problem?
Anyway, thanks for your help so far, I won't bother you until this is sorted.
My System SpecsSystem Spec
10 Aug 2013   #6
Golden
Microsoft MVP

Windows 7 Ult. x64
 
 

Quote   Quote: Originally Posted by composer jdm View Post
I'm buying a proper boxed version as we speak...could this even be part of the problem?
Unfortunately, it could be...depends on the type of crack used. Let us know once you have the genuine version up and running.
My System SpecsSystem Spec
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 BSOD - Kmode exception and System Service exception




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