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Windows 7: BSOD on network usage (I'm guessing)

07 Aug 2013   #1
joseph10444

Win7 Pro 64
 
 
BSOD on network usage (I'm guessing)

Hello,

Recently, I have been getting BSODs quite often, around once a day.

This started around a week and a half ago. I'm not sure of the cause, however I have attempted a system restore and rolled back my video drivers. (<-- both didn't help)

This has happened when I was only using LAN. I haven't updated my LAN drivers since I bought this machine a year ago, so I don't think that is the cause.

I did, however, updated my wireless drivers but since they were not in use (driver was enabled, however lenovo UI turned it 'off'), I ruled them out.

As per my title, I am guessing it is due to network usage because my most recent BSOD was when I clicked the Google Chrome icon. The second last time was when I was reading my mail on Outlook 2010, and I clicked a mail item.

The other time, I was playing Left 4 Dead 2. The other times, I forgot..

Another reason for guessing network usage is because the driver that was pointed to was tcpip.sys ... I've tried reading the dmp and xml files and couldn't get any other drivers out of it ..

I'm thinking of doing a factory image for my computer, but that would be the last resort.

Attached is the file that is required for this thread, and I would appreciate any help.

Thanks!


My System SpecsSystem Spec
.
08 Aug 2013   #2
koolkat77

Microsoft Community Contributor Award Recipient

Windows 10 Home 64Bit
 
 

Use the System File Checker tool and Run Disk Check:
Repair Windows 7 System Files with System File Checker

Run Disk Check in Windows 7 for Bad Sectors & Errors
Reduce items at start up:
Performing a Clean Startup in Windows 7

Add, or Remove Startup Programs in Windows 7
Your Antivirus software is basically whats just needed there.

Please update the driver below:/BSOD SUMMARY
Code:
Debug session time: Thu Aug  8 05:52:36.846 2013 (UTC + 6:00)
Built by: 7601.18113.amd64fre.win7sp1_gdr.130318-1533
System Uptime: 0 days 0:55:22.704
Probably caused by : tcpip.sys ( tcpip!TcpBeginTcbSend+33e )
BugCheck D1, {1c, 2, 1, fffff88001a6420e}
BugCheck Info: DRIVER_IRQL_NOT_LESS_OR_EQUAL (d1)
Bugcheck code 000000d1
BUGCHECK_STR:  0xD1
DEFAULT_BUCKET_ID:  WIN7_DRIVER_FAULT
PROCESS_NAME:  System
FAILURE_BUCKET_ID:  X64_0xD1_tcpip!TcpBeginTcbSend+33e
MaxSpeed:     2300
CurrentSpeed: 2294
BiosVersion = 5DCN40WW(V2.07)
BiosReleaseDate = 10/10/2012
SystemManufacturer = LENOVO
SystemProductName = Lenovo IdeaPad Y580
ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
Debug session time: Thu Aug  8 04:56:41.675 2013 (UTC + 6:00)
Built by: 7601.18113.amd64fre.win7sp1_gdr.130318-1533
System Uptime: 1 days 16:28:37.534
Probably caused by : tcpip.sys ( tcpip!TcpBeginTcbSend+33e )
BugCheck D1, {1c, 2, 1, fffff88001c6420e}
BugCheck Info: DRIVER_IRQL_NOT_LESS_OR_EQUAL (d1)
Bugcheck code 000000d1
BUGCHECK_STR:  0xD1
DEFAULT_BUCKET_ID:  WIN7_DRIVER_FAULT
PROCESS_NAME:  System
FAILURE_BUCKET_ID:  X64_0xD1_tcpip!TcpBeginTcbSend+33e
MaxSpeed:     2300
CurrentSpeed: 2294
BiosVersion = 5DCN40WW(V2.07)
BiosReleaseDate = 10/10/2012
SystemManufacturer = LENOVO
SystemProductName = Lenovo IdeaPad Y580
ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
Debug session time: Tue Aug  6 10:07:21.055 2013 (UTC + 6:00)
Built by: 7601.18113.amd64fre.win7sp1_gdr.130318-1533
System Uptime: 0 days 4:42:30.914
Probably caused by : tcpip.sys ( tcpip!TcpBeginTcbSend+33e )
BugCheck D1, {1c, 2, 1, fffff88001a6420e}
BugCheck Info: DRIVER_IRQL_NOT_LESS_OR_EQUAL (d1)
Bugcheck code 000000d1
BUGCHECK_STR:  0xD1
DEFAULT_BUCKET_ID:  WIN7_DRIVER_FAULT
PROCESS_NAME:  System
FAILURE_BUCKET_ID:  X64_0xD1_tcpip!TcpBeginTcbSend+33e
MaxSpeed:     2300
CurrentSpeed: 2294
BiosVersion = 5DCN40WW(V2.07)
BiosReleaseDate = 10/10/2012
SystemManufacturer = LENOVO
SystemProductName = Lenovo IdeaPad Y580
ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
Debug session time: Tue Aug  6 05:06:17.882 2013 (UTC + 6:00)
Built by: 7601.18113.amd64fre.win7sp1_gdr.130318-1533
System Uptime: 1 days 6:48:17.740
Probably caused by : tcpip.sys ( tcpip!TcpBeginTcbSend+33e )
BugCheck D1, {1c, 2, 1, fffff88001a6420e}
BugCheck Info: DRIVER_IRQL_NOT_LESS_OR_EQUAL (d1)
Bugcheck code 000000d1
BUGCHECK_STR:  0xD1
DEFAULT_BUCKET_ID:  WIN7_DRIVER_FAULT
PROCESS_NAME:  System
FAILURE_BUCKET_ID:  X64_0xD1_tcpip!TcpBeginTcbSend+33e
MaxSpeed:     2300
CurrentSpeed: 2294
BiosVersion = 5DCN40WW(V2.07)
BiosReleaseDate = 10/10/2012
SystemManufacturer = LENOVO
SystemProductName = Lenovo IdeaPad Y580
ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
My System SpecsSystem Spec
09 Aug 2013   #3
joseph10444

Win7 Pro 64
 
 

Hello,

First of all, thanks for your help and sorry I didn't respond. I was trying out these steps before responding.

I have tried your suggestions (Except clean startup) + performed memtest86+ with no errors.

Also, I have bad news:

The samsung printer driver was a driver that I recently updated. Since I'm not using the printer until later in the year again, I decided to just uninstall it.

The BSOD seemed to have disappeared, so I thought it must've been the printer driver. However just a few minutes ago it happened again... Therefore, I am using the SF diagnostic tool on the latest crash minidump and hopefully someone can help me with this...

Btw, the computer was on idle mode when it happened. like chrome was running, outlook was running, skype was running, and I was away from the computer.

The file is uploaded with this post.

Thanks

PS. for clean startup, it tells me to start the affected program after disabling all services.. however I'm not really sure what the affected program is
My System SpecsSystem Spec
.

09 Aug 2013   #4
koolkat77

Microsoft Community Contributor Award Recipient

Windows 10 Home 64Bit
 
 

Do you really need this software?
If not, please uninstall it with revo:
Code:
fffff880`037a15a8  fffff880`01d794abUnable to load image \SystemRoot\system32\drivers\networx.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for networx.sys
*** ERROR: Module load completed but symbols could not be loaded for networx.sys
 networx+0x24ab
lmvm networx
start             end                 module name
fffff880`01d77000 fffff880`01d84000   networx  T (no symbols)           
    Loaded symbol image file: networx.sys
    Image path: \SystemRoot\system32\drivers\networx.sys
    Image name: networx.sys
    Timestamp:        Wed Jul 10 19:05:07 2013 (51DD5C03)
    CheckSum:         000159CE
    ImageSize:        0000D000
    Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
http://www.carrona.org/drivers/drive...id=networx.sys
My System SpecsSystem Spec
09 Aug 2013   #5
joseph10444

Win7 Pro 64
 
 

Hello,

I use it to see how much of my monthly quota I'm using from my ISP.

However I do see that my install date is 8/4... maybe that's it...

Also, people on their forum are reporting BSODs..

How did you come to this conclusion? (curious)

For now, I shall have it removed w/ revo and see how things are going. I think you're right in pointing this software out though, everyone's having tcpip.sys BSODs with Networx's latest version.

I really appreciate your help!

Thanks

PS: I will be uninstalling it with windows.. it seems that Revo can't find networx uninstaller...
My System SpecsSystem Spec
10 Aug 2013   #6
koolkat77

Microsoft Community Contributor Award Recipient

Windows 10 Home 64Bit
 
 

You can follow my tutorial Debugging A BSOD - My way
My System SpecsSystem Spec
10 Aug 2013   #7
joseph10444

Win7 Pro 64
 
 

Thanks! I'm going to mark this as solved!
My System SpecsSystem Spec
10 Aug 2013   #8
koolkat77

Microsoft Community Contributor Award Recipient

Windows 10 Home 64Bit
 
 

Post here if you have further issues
My System SpecsSystem Spec
Reply

 BSOD on network usage (I'm guessing)




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