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Windows 7: BSOD playing planetside 2, error 0x0000007a and 0x0000000f4

08 Aug 2013   #1
GingerGrinch

windows 7 ultimate 64 bit
 
 
BSOD playing planetside 2, error 0x0000007a and 0x0000000f4

I keep getting the BSOD after about 5 mins sometimes less but it only affects planetside 2 some other games lose sound then the PC crashes but others play completely fine and never lag or crash. I will post the dump files as soon as i can.

Before it crashes on planetside the HDD sounds like it is shutting down,


My System SpecsSystem Spec
.
08 Aug 2013   #2
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

Install Service pack 1 and all other windows updates. Otherwise the system will remain vulnerable to threats.
Code:
Windows 7 Kernel Version 7600 MP (4 procs) Free x64
Product: WinNt, suite: TerminalServer SingleUserTS
Built by: 7600.16385.amd64fre.win7_rtm.090713-1255
Learn how to install Windows 7 Service Pack 1 (SP1)
Service Pack Center - Microsoft Windows

Seatool for dos: SeaTools | Seagate download
  1. Burn it in a blank cd. boot from the CD, click on "Accept", wait for it to finish detecting the drives, then in the upper left corner select "Basic Tests", then select "Long Test" and let it run.
Test your RAM modules for possible errors.
How to Test and Diagnose RAM Issues with Memtest86+
Run memtest for at least 8 passes, preferably overnight.

Free up the startup. Windows does not need any other program to auto start with it, but the auto start programs often conflicts and causes various problems including BSODs.
  1. Click on the Start button
  2. Type “msconfig (without quotes), click the resulting link. It will open the System Configuration window.
  3. Select the “Startup” tab.
  4. Deselect all items other than the antivirus.
  5. Apply > OK
  6. Accept then restart.
Let us know the results.
___________________________________________________________________________
BSOD ANALYSIS:
Code:
BugCheck 7A, {fffff6fc4000be28, ffffffffc000000e, b9f33860, fffff880017c5000}

GetPointerFromAddress: unable to read from fffff800034b9220
*** WARNING: Unable to verify timestamp for win32k.sys
*** ERROR: Module load completed but symbols could not be loaded for win32k.sys
Probably caused by : memory_corruption

Followup: memory_corruption
------------------------------------------------------------------------------------
BugCheck 7A, {fffff6fc40008008, ffffffffc00000c0, 195cc2860, fffff88001001000}

GetPointerFromAddress: unable to read from fffff80003500220
*** WARNING: Unable to verify timestamp for win32k.sys
*** ERROR: Module load completed but symbols could not be loaded for win32k.sys
Probably caused by : memory_corruption

Followup: memory_corruption
----------------------------------------------------------------------------------------
BugCheck F4, {3, fffffa800ace29f0, fffffa800ace2cd0, fffff80003594240}

----- ETW minidump data unavailable-----
Probably caused by : csrss.exe

Followup: MachineOwner
---------
My System SpecsSystem Spec
27 Aug 2013   #3
GingerGrinch

windows 7 ultimate 64 bit
 
 

Sorry for not replying for a while but i tested a few things on the PC and they turned up fine. So I tried playing planetside and it did play for a while before blue screening, but the stop code was different and i saw a thread about the BSOD that said to uninstall programs like daemon tools. I uninstalled it and loaded up Planetside and no BSOD until now after the PC has been stood for 3 days. I also updated some drivers on the HDD but I'm not sure what stopped it getting BSOD.

The stop code is now F4
My System SpecsSystem Spec
.

27 Aug 2013   #4
GingerGrinch

windows 7 ultimate 64 bit
 
 

I just ran Memtest for 6 passes and no errors at all.
My System SpecsSystem Spec
27 Aug 2013   #5
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

Quote   Quote: Originally Posted by GingerGrinch View Post
I just ran Memtest for 6 passes and no errors at all.
Have you taken the other suggestions, what are the results?

For BSODs, post it following the Blue Screen of Death (BSOD) Posting Instructions.
My System SpecsSystem Spec
28 Aug 2013   #6
GingerGrinch

windows 7 ultimate 64 bit
 
 

Here's the dump file for the last BSOD.
I tried doing the seagate tools thing but I couldn't get it to boot from the CD.
My System SpecsSystem Spec
28 Aug 2013   #7
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

Quote   Quote: Originally Posted by GingerGrinch View Post
Here's the dump file for the last BSOD.
I tried doing the seagate tools thing but I couldn't get it to boot from the CD.
Report us back ONLY after completing it.
Code:
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck F4, {3, fffffa800a970b30, fffffa800a970e10, fffff800037890d0}

----- ETW minidump data unavailable-----
Probably caused by : csrss.exe

Followup: MachineOwner
---------
My System SpecsSystem Spec
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 BSOD playing planetside 2, error 0x0000007a and 0x0000000f4




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