Windows 7 Forums

Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.


Windows 7: sudden BSCD problems while i am using my computer

08 Aug 2013   #1
Yiannis

Windows 7 Ultimate x64
 
 
sudden BSCD problems while i am using my computer

the last 3 days i am encountering a BSOD problem while using my pc, it happened 5 times until now. i have made recent changes on my pc like adding a liquid cooler for my cpu. could this be the problem?

i dont have time to read the error blue screen message since it goes away so fast but i saw something about bad pool header. i dont know if this helps


My System SpecsSystem Spec
.
09 Aug 2013   #2
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

Hello Yiannis. The zip you uploaded does not contain any crash dump.

Uninstall AVG. Use Microsoft Security Essentials as your antivirus with windows inbuilt firewall, and free MBAM as the on demand scanner.
Download, install and update those, and then run full system scans with both of them, one by one.

Uninstall the ASUS bloatware.
  • Start Menu\Programs\ASUS
  • Start Menu\Programs\ASUS\AI Suite II
And, follow it: Dump Files - Configure Windows to Create on BSOD
Go to Option Two, Point 2. Download the .reg file and merge it in registry by double clicking it.

Now wait for another BSOD. When it occurred, search the .dmp files manually in the default path: C:\Windows\Minidump or %SystemRoot%\Minidump. See if the crash dump is recorded or not (hopefully it will be recorded).Post it following the Blue Screen of Death (BSOD) Posting Instructions.

Upload a screenshot of the summery tab of Speccy.
My System SpecsSystem Spec
09 Aug 2013   #3
Yiannis

Windows 7 Ultimate x64
 
 

i have downloaded the Create_Complete_memory_dump_on_BSOD.reg and used it, it is now ready i hope it is the correct one. I have also uninstalled the AVG and installed the other 2 programs you suggested.
For some reason i cannot fully remove the AI suite, it is still in the programs and features. I have tried cc cleaner but still no luck

I have also attached the speccy scrennshot.

I think now i have to wait for another blue screen in order to see the dump files
My System SpecsSystem Spec
.

09 Aug 2013   #4
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

Install the latest chipset Version 9.3.0.1021from MAXIMUS V GENE - ROG - ASUS . And apply new thermal paste to the CPU.
My System SpecsSystem Spec
09 Aug 2013   #5
Yiannis

Windows 7 Ultimate x64
 
 

Is this a good thermal paste? see attachment
My System SpecsSystem Spec
09 Aug 2013   #6
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

I have no idea about it; as I always use arctic silver. If you have this one with you, apply it.
Also, as you are opening the computer, clean the inside. Clean the fan grills and air vents. It will help to reduce the heat.
My System SpecsSystem Spec
09 Aug 2013   #7
Yiannis

Windows 7 Ultimate x64
 
 

should i use the pea method or spread the paste on the cpu? in the video it shows spread but i heard that the pea method is better.

also what does the blue screen have to do with my cpu's thermal paste?
My System SpecsSystem Spec
09 Aug 2013   #8
Tews

64-bit Windows 8.1 Pro
 
 

I've always used the "pea" method to ensure a complete smooth application on my cpu.
Quote:
what does the blue screen have to do with my cpu's thermal paste?
If your cpu does not have a sufficient amount of thermal paste applied, it will overheat and start throwing out BSOD errors......
My System SpecsSystem Spec
09 Aug 2013   #9
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

Method is yours, do whatever you like.

As your zip does not contain any crash dump, it is difficult to understand what made it crash. But the CPU temp is at critical level, which must be taken into control. So it is important to re-apply the thermal paste, and the cleaning. You also need to follow the other suggestions.
My System SpecsSystem Spec
10 Aug 2013   #10
Yiannis

Windows 7 Ultimate x64
 
 

Okay so it happened again. where do i go to find the dump files? i have used the Complete memory dump
My System SpecsSystem Spec
Reply

 sudden BSCD problems while i am using my computer




Thread Tools Search this Thread
Search this Thread:

Advanced Search




Similar help and support threads
Thread Forum
Desperate Help - Sudden Conection Problems in some Apps.
Hello to all the community. I'm a new guy and I wouln'd be here if I wasn't desperate for help. I'm no IT or expert, but rather like an advanced home user, were I manage to solve my problems almost every time. This time I've had no luck. I'm experiencing problems (so far detected) with...
General Discussion
Sudden PC crashes + USB Port problems
Ok, as I already said in another thread, I've been experiencing 2 annoying and weird issues over the past few months: 1) Sometimes my laptop (Acer Aspire 5738G running W7 Ultimate SP1 x86 as OS) suddenly crashes (mouse, keyboard etc.... no longer work), although all drivers of my machine seem...
Performance & Maintenance
Computer sudden restart
the event name is BlueScreen. I followed this steps http://www.sevenforums.com/crashes-debugging/96879-blue-screen-death-bsod-posting-instructions.html and send i zip file
General Discussion
Two Sudden Problems
I've recently observed two problems. First, my weather gadget stopped working. I get the error "Cannot connect to service". There is no option to change city in this case, there's only a "move" and an "exit" button. Second, Outlook (2010) stopped showing pictures. I have several...
General Discussion
Sudden computer shutdown
In the middle of everything (browsing, playing games, etc.) my computer shuts down without any warning. I've been encountering these problems: - My NBA 2k11 lags so much even on the lowest setting, so does Call of Duty Black Ops. I have a GTS250 and I never had a problem running in max...
BSOD Help and Support
Three sudden problems
My system is four months old and has been performing almost without flaw. Today I noticed that the boot up, which had been quite quick, was sluggish. Then later I found that I could not put the system into hibernation. The monitor cut out, but then the system immediately switched to the log in...
General Discussion


Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd

All times are GMT -5. The time now is 10:11.

Twitter Facebook Google+



Windows 7 Forums

Seven Forums Android App Seven Forums IOS App