BSOD during Shutdown, return from sleep on my Laptop

xfact2matty · 09 Aug 2013

Hi,

I have been having these frequent BSODs during return from sleep and shutdown on my laptop.
It happens when I have closed the lead and open it after say 30 minutes the screen will greet me with a BSOD (surprisingly if I open within few minutes it doesn't)

Today I clicked shutdown on my start menu, and left only to come back and notice a BSOD on my screen.

I have HCL 1044 Laptop
2gb ram, i3-2350M processor
7 U x86
Intel HD 4000 gpu

BSOD report attached.

(One offtopic question, if any of you have the time to answer, can my laptop support Windows 7 64bit?)

Thanks.

Arc · 09 Aug 2013

The BSOD is caused by Conexant USB to Ethernet (LAN) Viking Modem, which is extremely old.

Code:

8266a000 82671680   glauiad  T (no symbols)           
    Loaded symbol image file: glauiad.sys
    Image path: \SystemRoot\system32\DRIVERS\glauiad.sys
    Image name: glauiad.sys
    Timestamp:        Mon Mar 27 16:31:02 2006 (4427C5EE)
    CheckSum:         000126FF
    ImageSize:        00007680
    Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4

I would suggest you to stop using that modem. It is most possible that the proper updates to th driver wont be found after 7 years.

Let us know if it is BSODing without that modem or not.

xfact2matty · 09 Aug 2013

Actually there has been an update for the modem driver on the Windows Update under optional priority. I never really ran it. I guess it is time to do so. Let's see what happens.

I can't stop using it though, because without it I will be disconnected from the internet.

Thanks for your help, I will notify if the BSOD persists.

BSOD during Shutdown, return from sleep on my Laptop

BSOD during Shutdown, return from sleep on my Laptop

Modem driver update