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Windows 7: BSOD shows up at random

29 Aug 2013   #31
raiderscom

Windows 7 Home Premium
 
 

i can run the ram test now i found an external cd/dvd reader


My System SpecsSystem Spec
.
29 Aug 2013   #32
raiderscom

Windows 7 Home Premium
 
 

here is another crash i ran the ram test but i dont know how to get to the results.


Attached Files
File Type: zip SF_30-08-2013.zip (1.51 MB, 0 views)
My System SpecsSystem Spec
30 Aug 2013   #33
raiderscom

Windows 7 Home Premium
 
 

i finally got to run the drive verifier and this is the first BSOD since then


Attached Files
File Type: zip SF_30-08-2013.zip (1.54 MB, 1 views)
My System SpecsSystem Spec
.

30 Aug 2013   #34
YoYo155

Windows 10
 
 

As I mentioned in post #29 these driver has to be updated or removed.


Quote   Quote: Originally Posted by YoYo155 View Post
A couple of very old driver are causing issues:

Code:
0: kd> lmvm rtl8192se
start             end                 module name
fffff880`02c8e000 fffff880`02d95000   rtl8192se T (no symbols)           
    Loaded symbol image file: rtl8192se.sys
    Image path: \SystemRoot\system32\DRIVERS\rtl8192se.sys
    Image name: rtl8192se.sys
    Timestamp:        Wed Aug 19 03:49:25 2009 (4A8B4C15)
    CheckSum:         000F5A7B
    ImageSize:        00107000
    Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
Code:
Description: Windows driver auto installation program (support Windows 7)
Version: 2021.0.0203.2012
File Size: 26771k
Code:
0: kd> lmvm CAX_CNXT
start             end                 module name
fffff880`06800000 fffff880`068cb000   CAX_CNXT T (no symbols)           
    Loaded symbol image file: CAX_CNXT.sys
    Image path: \SystemRoot\system32\DRIVERS\CAX_CNXT.sys
    Image name: CAX_CNXT.sys
    Timestamp:        Fri Feb 13 23:19:32 2009 (4995E3E4)
    CheckSum:         000B6489
    ImageSize:        000CB000
    Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4

You can update the driver, but if you don't use it's best to remove it all together
as the update is very old as well.
My System SpecsSystem Spec
30 Aug 2013   #35
raiderscom

Windows 7 Home Premium
 
 

i did the update to the CAX CNXT.sys before. so now i just disabled it since i don't use it. the rtl8192se.sys. drive i updated that one before to but i unistalled it because my internet connection was acting strange. I then installed it again today though. i still have the verifier on should i disable that or keep it on for a few more days.
My System SpecsSystem Spec
30 Aug 2013   #36
YoYo155

Windows 10
 
 

Ok thanks for the feedback.
I would leave verifier enabled for one more day now that the new driver is installed and the other disabled.

Keep updating .
My System SpecsSystem Spec
31 Aug 2013   #37
raiderscom

Windows 7 Home Premium
 
 

got another BSOD


Attached Files
File Type: zip SF_01-09-2013.zip (1.66 MB, 2 views)
My System SpecsSystem Spec
01 Sep 2013   #38
raiderscom

Windows 7 Home Premium
 
 

my laptop also restarts on its own sometimes could it be a virus or something causing the BSOD and the random restarts
My System SpecsSystem Spec
01 Sep 2013   #39
raiderscom

Windows 7 Home Premium
 
 

just got another BSOD


Attached Files
File Type: zip SF_01-09-2013.zip (1.68 MB, 2 views)
My System SpecsSystem Spec
01 Sep 2013   #40
YoYo155

Windows 10
 
 

raiderscom, I somehow missed your post after running Memtest86+.
For how many consecutive passes did the test go through?

Your most recent SF_file didn't contain new dumps over the one prior to that.
Which leads me to believe we need to focus on hardware testing, mainly RAM and storage.

Code:
Sun Sep  1 07:17:42.849 2013 (UTC + 3:00)

KMODE_EXCEPTION_NOT_HANDLED (1e)
Arguments:
Arg1: ffffffffc0000005, The exception code that was not handled
Arg2: 0000000000000000, The address that the exception occurred at
Arg3: 0000000000000008, Parameter 0 of the exception
Arg4: 0000000000000000, Parameter 1 of the exception

Testing the HDD:

  1. Perform a Disk Check | Disk Check
  2. Then Post the results following | THIS METHOD
  3. Download SeaTools for Windows if you don't want to use a CD to test the HDD you can use YUMI Multiboot USB Creator to create a bootable USB (instructions are found at the bottom of both pages).
  4. If SeaTools for Windows is unable to recognize your HDD visit HDDdiag and follow the instructions.

Testing the RAM:


Quote   Quote: Originally Posted by koolkat77 View Post
Test and Diagnose RAM Issues with Memtest86+:
Tip   Tip
  • Pay close attention to part 3 of the tutorial "If you have errors"
  • Test the RAM with Memtest86+ for at least 7-10 passes. It may take up to 22 passes to find problems. Make sure to run it once after the system has been on for a few hours and is warm, and then also run it again when the system has been off for a few hours and is cold.
When the testing procedure is completed post a picture of the screen.



One thing I don't understand is why you have an Intel graphics driver installed
on an AMD based CPU and GPU.

Code:
igfx    c:\windows\system32\drivers\igdkmd64.sys    Kernel Driver
Please Remove the driver.


Please Update your Wireless Adapter driver:


Code:
Realtek RTL8192SE Wireless LAN 802.11n PCI-E NIC
Code:
lmvm rtl8192se
start             end                 module name
fffff880`04029000 fffff880`04130000   rtl8192se   (deferred)             
    Image path: \SystemRoot\system32\DRIVERS\rtl8192se.sys
    Image name: rtl8192se.sys
    Timestamp:        Wed Aug 19 03:49:25 2009 (4A8B4C15)
    CheckSum:         000F5A7B
    ImageSize:        00107000
    Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
BSOD shows up at random-reltefkd.png


Update the BIOS:
Code:
BiosReleaseDate = 10/22/2009




Post back with the results.


My System SpecsSystem Spec
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 BSOD shows up at random




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