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Windows 7: BSOD shows up at random

01 Sep 2013   #41
raiderscom

Windows 7 Home Premium
 
 

I got another BSOD I ran the sea tool and it did recognize my HDD and I ran the Memtest but I don't know how to get a picture of the results because I can't print screen. I still need to run the disk check.




Attached Files
File Type: zip SF_01-09-2013.zip (1.73 MB, 0 views)
My System SpecsSystem Spec
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01 Sep 2013   #42
raiderscom

Windows 7 Home Premium
 
 

I got another BSOD and heres the check disk results


Attached Files
File Type: zip SF_01-09-2013.zip (1.75 MB, 1 views)
File Type: txt Check disk report.txt (3.9 KB, 1 views)
My System SpecsSystem Spec
02 Sep 2013   #43
YoYo155

Windows 10
 
 

raiderscom, I'll try to be clearer.

To test your HDD follow the same steps as detailed in post number #40 but instead of SeaTools use the Hitachi utility.
Quote:
2. Locate the support website of the hard drive manufacturer from the following list and download the appropriate file to your computer. FWIW - the first link for each drive usually contains more information/instructions about running the test. If you cannot locate a test for your hard drive - run the Hitachi DFT (for older systems designed for IDE drives - primarily XP and earlier) or the Seagate SeaTools (for newer systems designed for SATA drives - primarily Vista and later).
Hitachi - Support | HGST, a Western Digital Company Download this image for CD's: http://www.hitachigst.com/hdd/suppor...2_v416_b00.iso


As for the Memtest, we need to know the RAM is fine and that the testing is being
carried out correctly.

Quote   Quote: Originally Posted by koolkat77 View Post
Test and Diagnose RAM Issues with Memtest86+:
Tip   Tip
  • Pay close attention to part 3 of the tutorial "If you have errors"
  • Test the RAM with Memtest86+ for at least 7-10 passes. It may take up to 22 passes to find problems. Make sure to run it once after the system has been on for a few hours and is warm, and then also run it again when the system has been off for a few hours and is cold.
When your done with the test simply take a picture of the screen not a "printscreen"
use a camera ("printscreen" only works in the OS environment)
and upload the picture following the tutorial linked below .

My System SpecsSystem Spec
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03 Sep 2013   #44
raiderscom

Windows 7 Home Premium
 
 

I can't run hitachi or memtest because everytime i run those program my laptop shuts down before it can finish the test. is that a motherboard problem and should i start saving for another laptop or just replace the motherboard?
My System SpecsSystem Spec
03 Sep 2013   #45
YoYo155

Windows 10
 
 

Quote   Quote: Originally Posted by raiderscom View Post
I can't run hitachi or memtest because everytime i run those program my laptop shuts down before it can finish the test. is that a motherboard problem and should i start saving for another laptop or just replace the motherboard?
Could be, but it sounds more like its overheating.
Does the laptop shuts off and remains off when you're running those programs
or is it simply restarting?

If it shuts off, are you able to restart it right away an remain operational?
My System SpecsSystem Spec
03 Sep 2013   #46
raiderscom

Windows 7 Home Premium
 
 

it restarted once but all the other times it shuts off. and sometimes i can turn my laptop back on right away but most recently when i try to turn my laptop back on the LEDS turn on but the screen is just blank. so i have to wait for a few seconds before turning it back on. I took out one of the memory chips about a day ago and i notice that i haven't gotten a BSOD since then.
My System SpecsSystem Spec
03 Sep 2013   #47
YoYo155

Windows 10
 
 

Quote   Quote: Originally Posted by raiderscom View Post
it restarted once but all the other times it shuts off. and sometimes i can turn my laptop back on right away but most recently when i try to turn my laptop back on the LEDS turn on but the screen is just blank. so i have to wait for a few seconds before turning it back on. I took out one of the memory chips about a day ago and i notice that i haven't gotten a BSOD since then.
That would have been my next suggestion, good thinking .
Keep me posted.
My System SpecsSystem Spec
07 Sep 2013   #48
raiderscom

Windows 7 Home Premium
 
 

i think my laptops mother board is bad i tried to turn it on and the leds come on and the fans comes on too. but it doesn't boot and nothing shows on the screen. i even tried connecting in to in external display monitor so i know its not the screen.
My System SpecsSystem Spec
08 Sep 2013   #49
YoYo155

Windows 10
 
 

What you're describing is how a PC would behave without any RAM installed.
What is the current configuration of the PC?
My System SpecsSystem Spec
09 Sep 2013   #50
raiderscom

Windows 7 Home Premium
 
 

how would i find the configurations?
my laptop does come on sometimes but once it goes into sleep mode it never wakes back up.
My System SpecsSystem Spec
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