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Windows 7: Random BSOD and black screen.

10 Aug 2013   #1
synth

Windows 7 Ultimate x64
 
 
Random BSOD and black screen.

Hey guys,

This just happened a few hours ago, I was playing a game when suddenly the screen froze and poped up a small bsod then black screen. Btw this is a laptop running Win 7 Ultimate. I force shut down my laptop and tried turning it on again, the screen stayed black but the power, wifi and caps lock keys have lights. So I thought, its still booting up.

Next thing I did was connect the laptop to an external monitor via vga. Instantly the diaplay appeared altho, after the BIOS boot up, it gave me the chance to select safe mode options and normal boot. I tried booting it normally but it gave me the bsod error and this is what it says:

"A problem has been detected and windows has been shut down to prevent damage to your computer.

Attempt to reset the display driver and recover from timeout failed.

*standard bsod message here*

Technical information:

STOP: 0x00000116

atikmpag.sys - Address goes here

*standard bsod message/dump message*"

Ok, and then after that I tried installing the ati drivers while on safe boot and it failed.

I havent tried reinstalling a new copy of windows or reformatting, so any suggestions what might have caused this and how can I solve it? I do feel that its not a hardware issue since it can run on safe boot fine with the external monitor.


My System SpecsSystem Spec
.
10 Aug 2013   #2
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

My System SpecsSystem Spec
10 Aug 2013   #3
synth

Windows 7 Ultimate x64
 
 

Hmm, well, it kinda sorted itself out I guess.. Its wotking like nothing ever happened. So yea, this is solved I think
My System SpecsSystem Spec
.

10 Aug 2013   #4
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

Its ok. For any further issue, let us know. And mark this thread as solved.
My System SpecsSystem Spec
11 Aug 2013   #5
synth

Windows 7 Ultimate x64
 
 

Ok, so basically this is not solved, and its a graphics card driver problem. This thread should not be here. Thank you and my apologies
My System SpecsSystem Spec
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 Random BSOD and black screen.




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