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Windows 7: BSOD While Playing Dota2

12 Aug 2013   #1
Noctrim

Windows 7 home 32 bit
 
 
BSOD While Playing Dota2

Hi there, so I have been having a real issue while playing DOTA2 recently. I frequently get BSOD that say I have a hardware error. It usually happens while I am streaming, but it does happen even when I am not. I have checked my temperatures and they are really good, I am not overclocking anything. When I first bought this computer my video card had some problems a couple months into it, I replaced it and I was running fine for about a year and a half and then I started to get the blue screens. I figured I had another video card problem again somehow so I went into my garage and borrowed my brothers old(still very new) video card, it seemed to help, but after a couple days I got the blue screens again so I can't tell if my computer is breaking video cards or there is a seperate problem all together. Here is my dump report:

Microsoft (R) Windows Debugger Version 6.2.9200.20512 AMD64
Copyright (c) Microsoft Corporation. All rights reserved.


Loading Dump File [C:\Windows\Minidump\080313-25350-01.dmp]
Mini Kernel Dump File: Only registers and stack trace are available

Symbol search path is: srv*c:\cache*http://msdl.microsoft.com/download/symbols
Executable search path is:
Windows 7 Kernel Version 7601 (Service Pack 1) MP (6 procs) Free x64
Product: WinNt, suite: TerminalServer SingleUserTS Personal
Built by: 7601.18113.amd64fre.win7sp1_gdr.130318-1533
Machine Name:
Kernel base = 0xfffff800`03051000 PsLoadedModuleList = 0xfffff800`03294670
Debug session time: Sat Aug 3 14:25:05.585 2013 (UTC - 7:00)
System Uptime: 6 days 3:20:21.772
Loading Kernel Symbols
.................................................. .............
.................................................. ..............
...............................
Loading User Symbols
Loading unloaded module list
.............
************************************************** *****************************
* *
* Bugcheck Analysis *
* *
************************************************** *****************************

Use !analyze -v to get detailed debugging information.

BugCheck 124, {0, fffffa8007e98028, b640a000, 9b000135}

Probably caused by : AuthenticAMD

Followup: MachineOwner
---------

4: kd> !analyze -v
************************************************** *****************************
* *
* Bugcheck Analysis *
* *
************************************************** *****************************

WHEA_UNCORRECTABLE_ERROR (124)
A fatal hardware error has occurred. Parameter 1 identifies the type of error
source that reported the error. Parameter 2 holds the address of the
WHEA_ERROR_RECORD structure that describes the error conditon.
Arguments:
Arg1: 0000000000000000, Machine Check Exception
Arg2: fffffa8007e98028, Address of the WHEA_ERROR_RECORD structure.
Arg3: 00000000b640a000, High order 32-bits of the MCi_STATUS value.
Arg4: 000000009b000135, Low order 32-bits of the MCi_STATUS value.

Debugging Details:
------------------


BUGCHECK_STR: 0x124_AuthenticAMD

CUSTOMER_CRASH_COUNT: 1

DEFAULT_BUCKET_ID: WIN7_DRIVER_FAULT

PROCESS_NAME: dota.exe

CURRENT_IRQL: f

STACK_TEXT:
fffff880`009bab08 fffff800`0301aa3b : 00000000`00000124 00000000`00000000 fffffa80`07e98028 00000000`b640a000 : nt!KeBugCheckEx
fffff880`009bab10 fffff800`031dd443 : 00000000`00000001 fffffa80`091d3010 00000000`00000000 fffffa80`091d3060 : hal!HalBugCheckSystem+0x1e3
fffff880`009bab50 fffff800`0301a700 : 00000000`00000728 fffffa80`091d3010 fffff880`009baeb0 00000000`24f4f800 : nt!WheaReportHwError+0x263
fffff880`009babb0 fffff800`0301a052 : fffffa80`091d3010 fffff880`009baeb0 fffffa80`091d3010 00000000`00000000 : hal!HalpMcaReportError+0x4c
fffff880`009bad00 fffff800`0300de8f : 00000000`0000000b 00000000`00000001 fffff880`009baf30 00000000`00000000 : hal!HalpMceHandler+0x9e
fffff880`009bad40 fffff800`030c54ec : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : hal!HalHandleMcheck+0x47
fffff880`009bad70 fffff800`030c5353 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KxMcheckAbort+0x6c
fffff880`009baeb0 00000000`52b5fae0 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiMcheckAbort+0x153
00000000`251bfd58 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : 0x52b5fae0


STACK_COMMAND: kb

FOLLOWUP_NAME: MachineOwner

MODULE_NAME: AuthenticAMD

IMAGE_NAME: AuthenticAMD

DEBUG_FLR_IMAGE_TIMESTAMP: 0

FAILURE_BUCKET_ID: X64_0x124_AuthenticAMD_PROCESSOR_CACHE

BUCKET_ID: X64_0x124_AuthenticAMD_PROCESSOR_CACHE

Followup: MachineOwner
---------


I'm not entirely sure how to go about fixing this issue, I never seem to crash doing anything else only during DOTA2, so maybe I have some sort of driver issue? I checked everything I could think of and I feel like I should be up to date, but this BSOD problem is really something else to me =/

Thanks for the help,
Drew


My System SpecsSystem Spec
.
12 Aug 2013   #2
yowanvista

Windows 10 Pro x64, Arch Linux
 
 

BCCode 124 is mainly caused by defective hardware, possible causes involve the CPU, RAM or GPU. Here the likely cause if your CPU.

Test your RAM sticks individually RAM - Test with Memtest86+
Shall any errors appear you should replace your RAM sticks(s).

If the RAM test comes clean proceed to test your CPU with Prime95. Carefully the instructions in this tutorial: CPU - Stress Test with Prime95. Run 3 separate tests, one on each of the settings (Blend, Small FFTs, Large FFTs).

Note that this test may overheat the CPU, ensure proper cooling.

Stop 0x124 - what it means and what to try

Post back with your results.
My System SpecsSystem Spec
12 Aug 2013   #3
Noctrim

Windows 7 home 32 bit
 
 

6 passes 1511 errors
My System SpecsSystem Spec
.

12 Aug 2013   #4
yowanvista

Windows 10 Pro x64, Arch Linux
 
 

Quote   Quote: Originally Posted by Noctrim View Post
6 passes 1511 errors
Means that the RAM is indeed defective, replace the bad sticks.
My System SpecsSystem Spec
Reply

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