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#1
BSOD While Playing Dota2
Hi there, so I have been having a real issue while playing DOTA2 recently. I frequently get BSOD that say I have a hardware error. It usually happens while I am streaming, but it does happen even when I am not. I have checked my temperatures and they are really good, I am not overclocking anything. When I first bought this computer my video card had some problems a couple months into it, I replaced it and I was running fine for about a year and a half and then I started to get the blue screens. I figured I had another video card problem again somehow so I went into my garage and borrowed my brothers old(still very new) video card, it seemed to help, but after a couple days I got the blue screens again so I can't tell if my computer is breaking video cards or there is a seperate problem all together. Here is my dump report:
Microsoft (R) Windows Debugger Version 6.2.9200.20512 AMD64
Copyright (c) Microsoft Corporation. All rights reserved.
Loading Dump File [C:\Windows\Minidump\080313-25350-01.dmp]
Mini Kernel Dump File: Only registers and stack trace are available
Symbol search path is: srv*c:\cache*http://msdl.microsoft.com/download/symbols
Executable search path is:
Windows 7 Kernel Version 7601 (Service Pack 1) MP (6 procs) Free x64
Product: WinNt, suite: TerminalServer SingleUserTS Personal
Built by: 7601.18113.amd64fre.win7sp1_gdr.130318-1533
Machine Name:
Kernel base = 0xfffff800`03051000 PsLoadedModuleList = 0xfffff800`03294670
Debug session time: Sat Aug 3 14:25:05.585 2013 (UTC - 7:00)
System Uptime: 6 days 3:20:21.772
Loading Kernel Symbols
.................................................. .............
.................................................. ..............
...............................
Loading User Symbols
Loading unloaded module list
.............
************************************************** *****************************
* *
* Bugcheck Analysis *
* *
************************************************** *****************************
Use !analyze -v to get detailed debugging information.
BugCheck 124, {0, fffffa8007e98028, b640a000, 9b000135}
Probably caused by : AuthenticAMD
Followup: MachineOwner
---------
4: kd> !analyze -v
************************************************** *****************************
* *
* Bugcheck Analysis *
* *
************************************************** *****************************
WHEA_UNCORRECTABLE_ERROR (124)
A fatal hardware error has occurred. Parameter 1 identifies the type of error
source that reported the error. Parameter 2 holds the address of the
WHEA_ERROR_RECORD structure that describes the error conditon.
Arguments:
Arg1: 0000000000000000, Machine Check Exception
Arg2: fffffa8007e98028, Address of the WHEA_ERROR_RECORD structure.
Arg3: 00000000b640a000, High order 32-bits of the MCi_STATUS value.
Arg4: 000000009b000135, Low order 32-bits of the MCi_STATUS value.
Debugging Details:
------------------
BUGCHECK_STR: 0x124_AuthenticAMD
CUSTOMER_CRASH_COUNT: 1
DEFAULT_BUCKET_ID: WIN7_DRIVER_FAULT
PROCESS_NAME: dota.exe
CURRENT_IRQL: f
STACK_TEXT:
fffff880`009bab08 fffff800`0301aa3b : 00000000`00000124 00000000`00000000 fffffa80`07e98028 00000000`b640a000 : nt!KeBugCheckEx
fffff880`009bab10 fffff800`031dd443 : 00000000`00000001 fffffa80`091d3010 00000000`00000000 fffffa80`091d3060 : hal!HalBugCheckSystem+0x1e3
fffff880`009bab50 fffff800`0301a700 : 00000000`00000728 fffffa80`091d3010 fffff880`009baeb0 00000000`24f4f800 : nt!WheaReportHwError+0x263
fffff880`009babb0 fffff800`0301a052 : fffffa80`091d3010 fffff880`009baeb0 fffffa80`091d3010 00000000`00000000 : hal!HalpMcaReportError+0x4c
fffff880`009bad00 fffff800`0300de8f : 00000000`0000000b 00000000`00000001 fffff880`009baf30 00000000`00000000 : hal!HalpMceHandler+0x9e
fffff880`009bad40 fffff800`030c54ec : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : hal!HalHandleMcheck+0x47
fffff880`009bad70 fffff800`030c5353 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KxMcheckAbort+0x6c
fffff880`009baeb0 00000000`52b5fae0 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiMcheckAbort+0x153
00000000`251bfd58 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : 0x52b5fae0
STACK_COMMAND: kb
FOLLOWUP_NAME: MachineOwner
MODULE_NAME: AuthenticAMD
IMAGE_NAME: AuthenticAMD
DEBUG_FLR_IMAGE_TIMESTAMP: 0
FAILURE_BUCKET_ID: X64_0x124_AuthenticAMD_PROCESSOR_CACHE
BUCKET_ID: X64_0x124_AuthenticAMD_PROCESSOR_CACHE
Followup: MachineOwner
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I'm not entirely sure how to go about fixing this issue, I never seem to crash doing anything else only during DOTA2, so maybe I have some sort of driver issue? I checked everything I could think of and I feel like I should be up to date, but this BSOD problem is really something else to me =/
Thanks for the help,
Drew
Last edited by Noctrim; 12 Aug 2013 at 02:02. Reason: Didn't Read Post Rules First =/