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Windows 7: BSOD browsing internet, and random times.

12 Aug 2013   #1
mahler

Windows 7 Ultimate x64
 
 
BSOD browsing internet, and random times.

Hello guys,
I've tried a lot of things, and I keep getting BSOD. Long story short, I've formatted my computer, I've checked my RAM, I've uninstalled daemon tools... 2 days ago I ran memtest for over 20 hours without 1 single error, let it pass until pass#8. And stll getting BSOD. I was thinking it could be my video card, but I don't know how to check it or how to read dump files.
Thank you in advance
-----------------------------------

My apologies, I didn't post the correct file. Here it is. The rar file with the SF tool.


My System SpecsSystem Spec
.
12 Aug 2013   #2
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

Hello mahler.

It appears that teh Creative audio card drivers including Creative Hardware Abstract Layer Driver are causing issues there.
Code:
BugCheck 1E, {0, 0, 0, 0}

*** WARNING: Unable to verify timestamp for hap16v2k.sys
*** ERROR: Module load completed but symbols could not be loaded for hap16v2k.sys
*** WARNING: Unable to verify timestamp for ha10kx2k.sys

Probably caused by : hap16v2k.sys ( hap16v2k+11f09 )
And it appears that the driver is old.
Code:
fffff880`0774e000 fffff880`07790000   hap16v2k T (no symbols)           
    Loaded symbol image file: hap16v2k.sys
    Image path: \SystemRoot\system32\drivers\hap16v2k.sys
    Image name: hap16v2k.sys
    Timestamp:        Thu Mar 18 17:48:03 2010 (4BA219FB)
    CheckSum:         0004A3D5
    ImageSize:        00042000
    Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
Update your Creative drivers from Creative Worldwide Support

The display driver is probleming there, too.
Code:
fffff880`02f1b3c0  fffff880`0814cd4eUnable to load image \SystemRoot\system32\DRIVERS\nvlddmkm.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for nvlddmkm.sys
*** ERROR: Module load completed but symbols could not be loaded for nvlddmkm.sys
 nvlddmkm+0xf6d4e
And it is the latest version that is installed.
Code:
fffff880`08056000 fffff880`08b3b000   nvlddmkm T (no symbols)           
    Loaded symbol image file: nvlddmkm.sys
    Image path: \SystemRoot\system32\DRIVERS\nvlddmkm.sys
    Image name: nvlddmkm.sys
    Timestamp:        Fri Jun 21 14:36:16 2013 (51C41788)
    CheckSum:         00AB87FF
    ImageSize:        00AE5000
    Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
This latest version is problematic in cases. I would suggest you to use driver 314.22 WHQL insted.
  • Uninstall All nvidia items in Control Panel > Programs and features
    • 3D Vision Control Driver
    • 3D Vision Driver
    • Graphics Driver
    • HD Audio Driver
    • PhysX
    • nvidia Update
    (Are you using nvidia chipset drivers? If so, dont uninstall anything other than those are listed).
  • Now follow Drivers - Clean Left over Files after Uninstalling
  • Boot normally now. Go to Drivers - Download NVIDIA Drivers, Download 314.22 WHQL. While installing, Select Custom (Advanced) install. In the next page, follow this settings:

Let us know the results. If the problem persists, next time post it following the Blue Screen of Death (BSOD) Posting Instructions.
My System SpecsSystem Spec
12 Aug 2013   #3
mahler

Windows 7 Ultimate x64
 
 

Thank you so much! I really really appreciate your support and input.
And yes, I skipped the instructions but I fixed it so the file now contains the files generated by the SF tool. I will do your instructions promptly and get back to the forum as soon as I check results. Thanks again!
My System SpecsSystem Spec
.

12 Aug 2013   #4
mahler

Windows 7 Ultimate x64
 
 

Thank you for the instructions!

I tried to download driver "314.22 WHQL" but when I typed the specifications, it gave me 320.49 WHQL, so then I performed a manual search for 314.22 and found it, downloaded this one:

NVIDIA DRIVERS 314.22WHQL

I installed only the graphics driver without evertyhing else.

So far, I did everything you asked me to do and no BSOD so far. I will try the computer all day today to see if it crashes again. I will let you know if it happens again today.

Thank you again!!
My System SpecsSystem Spec
12 Aug 2013   #5
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

Let us know how it is running
My System SpecsSystem Spec
13 Aug 2013   #6
mahler

Windows 7 Ultimate x64
 
 

hey, I'm back, so this is what happened.

After everything was running smoothly, I left the computer on all night, in fact, haven't turned it off since yesterday. So I re installed Daemon tools lite again, to install some ISO files I had, and I had another BSOD. I attached the .rar file, but the dump is the last one I suppose? the one that says 081313-26296-01,

I was wondering if there's a way to know for sure it if was in fact DT lite, or something else... in case if it's DT lite, is there any onther software to use ISO files that doesn't have these issues?
My System SpecsSystem Spec
14 Aug 2013   #7
mahler

Windows 7 Ultimate x64
 
 

I just had another BSOD. Here's the file if someone could look at it please ...
My System SpecsSystem Spec
14 Aug 2013   #8
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

Your BIOS is too old.
Code:
BiosVersion = ASUS M2N-SLI DELUXE ACPI BIOS Revision 0404
BiosReleaseDate = 08/21/2006
I suggest you to update it to Beta Version 1804dated 2010.09.21; from M2N-SLI Deluxe - Motherboards - ASUS

Display is still crashing. Is the computer hot? Report us the heat of the computer after a couple of hours of your normal usage. Upload a screenshot of the summery tab of Speccy.

Stress test the Graphics Card using Furmark.
Video Card - Stress Test with Furmark

Test your RAM modules for possible errors.
How to Test and Diagnose RAM Issues with Memtest86+
Run memtest for at least 8 passes, preferably overnight.

Check if the Power Supply Unit (PSU) supplying adequate power to the computer or not.
eXtreme Power Supply Calculator
Also let us know the wattage of the PSU.

Some storage related errors are there, too.
Code:
fffff880`0a0bffc0 fffff880`014f82f8 Ntfs!NtfsLookupAllocation+0x95
fffff880`0a0c0130 fffff880`014f8f9f Ntfs!NtfsWriteLog+0x578
fffff880`0a0c0380 fffff880`014fa05d Ntfs!NtfsChangeAttributeValue+0x34f
fffff880`0a0c0570 fffff880`014c84bb Ntfs!NtfsUpdateStandardInformation+0x26b
fffff880`0a0c0680 fffff880`014de4a4 Ntfs!NtfsSetBasicInfo+0x19b
fffff880`0a0c0840 fffff880`0144e1a4 Ntfs!NtfsCommonSetInformation+0x274
fffff880`0a0c0920 fffff880`0120abcf Ntfs!NtfsFsdSetInformation+0x124
fffff880`0a0c09a0 fffff880`012096df fltmgr!FltpLegacyProcessingAfterPreCallbacksCompleted+0x24f
And the storage controller is also very old.
Code:
fffff880`00cc0000 fffff880`00ceb000   nvstor     (deferred)             
    Image path: \SystemRoot\system32\drivers\nvstor.sys
    Image name: nvstor.sys
    Timestamp:        Sat Mar 20 02:15:11 2010 (4BA3E257)
    CheckSum:         000291A5
    ImageSize:        0002B000
    Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
It also needs to be updated. As far as I can say, it is hard to get updates to Nforce. You may search in nvidia, you may search in ASUS too. I really have very least idea about its obtaining.
But there is way to bypass this controller, if you want.

Let us know the results.
My System SpecsSystem Spec
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 BSOD browsing internet, and random times.




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