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Windows 7: BSOD using uTorrent

13 Aug 2013   #1
eaglefighter85

Windows 7 Home Premium 64-bit
 
 
BSOD using uTorrent

I have had a few BSOD's occur over the last few days that has to do with netio.sys and I have tried researching the internet for any answers. It only occurs whenever I use uTorrent for about 20 - 40 minutes at a time. I did not use the program for a while and my computer was just fine remaining on for many hours with no BSOD until I started using uTorrent. During the times I was not using uTorrent I was able to use my computer like normal, idle and under heavy load.


My System SpecsSystem Spec
.
13 Aug 2013   #2
x BlueRobot

 

Code:
BugCheck D1, {28, 2, 0, fffff88001ba06fd}

Probably caused by : NETIO.SYS ( NETIO!RtlCopyBufferToMdl+1d )
Code:
3: kd> lmvm ndisrd
start             end                 module name
fffff880`047f1000 fffff880`047fb000   ndisrd   T (no symbols)           
    Loaded symbol image file: ndisrd.sys
    Image path: \SystemRoot\system32\DRIVERS\ndisrd.sys
    Image name: ndisrd.sys
    Timestamp:        Thu May 31 04:03:33 2012 (4FC6DF85)
    CheckSum:         0000A7D8
    ImageSize:        0000A000
    Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
Your Mionet driver/WinpkFilter high performance packet filtering framework seems to be causing problems, please update the driver from here - MioNet| Your personal private network for PC remote access, webcam access software, backup, and file sharing or http://www.ntkernel.com/w&p.php?id=7

I'll remove Norton Internet Security, since it is known to cause BSODs and Internet Security programs tend to conflict with networking drivers and ports. Please remove Norton completely with the Norton Removal Tool, and then install and run full scans with these free and proven alternatives, which work best with the operating system due to their compatibility and lightweight nature on system resources.

Install and perform full scans with:
information   Information
Remember to install the free version of Malwarebytes not the free trail; untick the free trial box during installation. MSE is the most lightweight and compatible with the Windows 7 operating system

You can also view this thread for a complete free and lightweight security protection combination:
My System SpecsSystem Spec
13 Aug 2013   #3
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

Hello eaglefighter85.

The BSOD is caused by Symantec Real Time Storage Protection.
Code:
fffff880`037cafc8  fffff880`0327e47cUnable to load image \SystemRoot\System32\Drivers\NISx64\1404000.028\SRTSP64.SYS, Win32 error 0n2
*** WARNING: Unable to verify timestamp for SRTSP64.SYS
*** ERROR: Module load completed but symbols could not be loaded for SRTSP64.SYS
 SRTSP64+0x2247c
Description here: Driver Reference Table - SRTSP64.SYS

Uninstall Norton and all Symentec products using Norton Removal tool. Use Microsoft Security Essentials as your antivirus with windows inbuilt firewall, and free MBAM as the on demand scanner.
Download, install and update those, and then run full system scans with both of them, one by one.

WinpkFilter high performance packet filtering framework is contributing to it.
Code:
fffff880`035ca988  fffff880`047f0c70Unable to load image \SystemRoot\system32\DRIVERS\ndisrd.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for ndisrd.sys
*** ERROR: Module load completed but symbols could not be loaded for ndisrd.sys
 ndisrd+0x1c70
Uninstall WinpkFilter.

Intel(R) Gigabit Network Connection driver seems to be up-to date (Timestamp: Thu Feb 21 10:44:02 2013), so not paying attention to network drivers right now. Let us know the results.

If the issue persists, post following the Blue Screen of Death (BSOD) Posting Instructions.

Oops ... sorry Harry ... Well done!!
My System SpecsSystem Spec
.

13 Aug 2013   #4
eaglefighter85

Windows 7 Home Premium 64-bit
 
 

Thank you both for your quick replies. I had uninstalled Norton Internet security with the removal tool and as a test I tried using uTorrent without any antivirus (I know, risky) but it worked without any issue. I then proceeded to install MSE but after a few minutes I got the BSOD again. Also, I do use a VPN but I tried with the VPN active and without. I even uninstalled uTorrent and then installed Bittorrent thinking uTorrent was the issue, however, Bittorrent only worked for a little more than an hour before crashing. I'll stop using these programs for the next several days but I do believe that these programs are the root cause of BSOD issue since my computer does not have a BSOD issue whenever I do anything except using these torrent programs.

Quote   Quote: Originally Posted by x BlueRobot View Post
[code]BugCheck D1, {28, 2, 0, fffff88001ba06fd}

Your Mionet driver/WinpkFilter high performance packet filtering framework seems to be causing problems, please update the driver from here - MioNet| Your personal private network for PC remote access, webcam access software, backup, and file sharing or http://www.ntkernel.com/w&p.php?id=7
I have no idea what WinpkFilter is. Could it be from the VPN that I use? I have never gone to Mionet.

Quote   Quote: Originally Posted by Arc View Post
The BSOD is caused by Symantec Real Time Storage Protection.
Code:
fffff880`037cafc8  fffff880`0327e47cUnable to load image \SystemRoot\System32\Drivers\NISx64\1404000.028\SRTSP64.SYS, Win32 error 0n2
*** WARNING: Unable to verify timestamp for SRTSP64.SYS
*** ERROR: Module load completed but symbols could not be loaded for SRTSP64.SYS
 SRTSP64+0x2247c
Description here: Driver Reference Table - SRTSP64.SYS
Could the root cause of the issue be because of any antivirus/antimalware program's real time protection suite?
My System SpecsSystem Spec
14 Aug 2013   #5
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

To answer your question, we need to see your MSINFO32.nfo file. But that one included in the zips are corrupted. You upload your MSINFO32.nfo file.
  1. Click on the start button
  2. Type "msinfo32" (without quotes) in the search bar of the start menu, click the resulting link. It will open the System Information window.
  3. File>Save. In the "File Name" filed, put "MSINFO32" (without Quote), give the save location to desktop, and click the "save" button.
  4. Give the time for processing, it will save a .nfo file on your desktop.
  5. Zip it, and upload it following the instruction.
My System SpecsSystem Spec
14 Aug 2013   #6
eaglefighter85

Windows 7 Home Premium 64-bit
 
 

Attached is the MSINFO32.nfo file.
My System SpecsSystem Spec
15 Aug 2013   #7
x BlueRobot

 

The file seems to be corrupt, try saving and then uploading the file again.
My System SpecsSystem Spec
15 Aug 2013   #8
eaglefighter85

Windows 7 Home Premium 64-bit
 
 

Here it is again.
My System SpecsSystem Spec
16 Aug 2013   #9
x BlueRobot

 

Have you had any other BSODs? Save the MSINFO32 as a text file instead, when your about to save the file, enter a filename and then add .txt file extension to the file name. MSINFO32 will refresh again and then begin saving the file.

Download Autoruns and then save the file as a .ARN file, upload in your next post.
My System SpecsSystem Spec
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