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Windows 7: Explorer.exe & iexplore.exe APPCRASH.

13 Aug 2013   #1

Windows 7 Home Premium 64bit.
 
 
Explorer.exe & iexplore.exe APPCRASH.

Problem signature:
Problem Event Name: APPCRASH
Application Name: explorer.exe
Application Version: 6.1.7600.16404
Application Timestamp: 4a765771
Fault Module Name: StackHash_67b4
Fault Module Version: 6.1.7600.16385
Fault Module Timestamp: 4a5be02b
Exception Code: c0000374
Exception Offset: 00000000000c6cd2
OS Version: 6.1.7600.2.0.0.768.3
Locale ID: 17417
Additional Information 1: 67b4
Additional Information 2: 67b456ea680316bd0bc1c9478a218e76
Additional Information 3: d57d
Additional Information 4: d57dabdc80d9cefdf99dc47bbd97f915

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above is the error report.
Once i login to my user, desktop is black and it crash. i tried to end the explorer.exe and create and new task, the problem persist. I tried iexplore.exe and it crash too. Besides, i tried startup repair. It said i have some hardware such as webcam / player that plugged and unable to complete the startup repair.

If anyone have any idea with this please give me a reply. Thanks.

My System SpecsSystem Spec
.

13 Aug 2013   #2

Windows 7 Home Premium x64
 
 

(This is the wrong section I believe)

How is it in Safe-Mode?
My System SpecsSystem Spec
14 Aug 2013   #3

Windows 7 Home Premium 64bit.
 
 

Quote   Quote: Originally Posted by YoYo155 View Post
(This is the wrong section I believe)

How is it in Safe-Mode?
sorry for that. I saw people posting crash here too. that's why I posted here.is there anyone can tell me the right section to post in?. for safe mode, no crash report prompt but still the explorer.exe is not able to run.
thanks
My System SpecsSystem Spec
.


14 Aug 2013   #4

Windows 7 Home Premium 64bit.
 
 

i did sfc /scannow too.
My System SpecsSystem Spec
Reply

 Explorer.exe & iexplore.exe APPCRASH.





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