BSOD Using Cobain Backup, occurs when performing shadow volume copy


  1. Posts : 9
    Windows 7 Professional x64
       #1

    BSOD Using Cobain Backup, occurs when performing shadow volume copy


    I have been trying to use an automated backup program for my Windows 7 Pro x64 machine and I keep running into a BSOD during the backups. I have tried using a couple of different programs and I get the error with both of them. I believe it has to do with the Shadow Volume Copy but am not sure.

    Here is the log I get: Problem signature:
    Problem Event Name: BlueScreen
    OS Version: 6.1.7601.2.1.0.256.48
    Locale ID: 1033

    Additional information about the problem:
    BCCode: 7f
    BCP1: 0000000000000008
    BCP2: 0000000080050033
    BCP3: 00000000000006F8
    BCP4: FFFFF80002C93E28
    OS Version: 6_1_7601
    Service Pack: 1_0
    Product: 256_1

    Files that help describe the problem:
    C:\Windows\Minidump\081313-20295-01.dmp
    C:\Users\Chris\AppData\Local\Temp\WER-84443-0.sysdata.xml

    Read our privacy statement online:
    http://go.microsoft.com/fwlink/?linkid=104288&clcid=0x0409

    If the online privacy statement is not available, please read our privacy statement offline:
    C:\Windows\system32\en-US\erofflps.txt



    I have tried to open the minidump location but the file is all jibberish showing a bunch of foreign characters. This is driving me nuts, any help would be awesome.

    Thanks!
      My Computer

  2.    #2
      My Computer


  3. Posts : 9
    Windows 7 Professional x64
    Thread Starter
       #3

    Attached file from SF Diagnostic Tool
      My Computer

  4.    #4

    Not all the files seem to be uploaded for some reason, please upload the files manually:

    SystemInfo:

    1. Start
    2. Type: cmd > Right Click > Run as Administrator
    3. systeminfo.exe>C:\Systeminfo.txt
    4. Place in a zipped folder

    MSINFO32:

    1. Start
    2. Type: msinfo32
    3. File, Save
    4. Place into a zipped folder

    Upload the zipped folder in your post with Screenshots and Files - Upload and Post in Seven Forums
      My Computer


  5. Posts : 9
    Windows 7 Professional x64
    Thread Starter
       #5

    System info and msinfo32


    Attached are the additional files. Thank you X BlueRobot!
      My Computer

  6.    #6

    Thanks :)

    Code:
    BugCheck 1A, {41287, 48, 0, 0}
    
    Probably caused by : win32k.sys ( win32k!vSolidFillRect1+13c )
    Code:
    Usual causes:  Device driver, memory, kernel
    It appears that a illegal page fault has occurred, within working set synchronization. This is usually caused by drivers.

    Code:
    6: kd> k
    Child-SP          RetAddr           Call Site
    fffff880`08d980f8 fffff800`02c62d32 nt!KeBugCheckEx
    fffff880`08d98100 fffff800`02cc7d2e nt! ?? ::FNODOBFM::`string'+0x454f5
    fffff880`08d98260 fffff800`02cd607e nt!KiPageFault+0x16e
    fffff880`08d983f0 fffff800`02cc7d2e nt!MmAccessFault+0x25e
    fffff880`08d98550 fffff960`0005aed4 nt!KiPageFault+0x16e
    fffff880`08d986e0 fffff960`0005ac78 win32k!vSolidFillRect1+0x13c
    fffff880`08d98720 fffff960`00035e3d win32k!vDIBSolidBlt+0x204
    fffff880`08d98900 fffff960`0001f8d9 win32k!EngBitBlt+0x79d
    fffff880`08d98a10 fffff960`001f8d4d win32k!GrePatBltLockedDC+0x2f9
    fffff880`08d98ac0 fffff800`02cc8e93 win32k!NtGdiPatBlt+0x2c9
    fffff880`08d98bc0 000007fe`ff4c181a nt!KiSystemServiceCopyEnd+0x13
    00000000`02f9e858 fffff800`02cc1250 0x000007fe`ff4c181a
    fffff880`08d98e10 fffff880`08d98e38 nt!KiCallUserMode
    fffff880`08d98e18 fffff880`032f9180 0xfffff880`08d98e38
    fffff880`08d98e20 fffff900`c32c5640 0xfffff880`032f9180
    fffff880`08d98e28 fffffa80`06c01150 0xfffff900`c32c5640
    fffff880`08d98e30 fffff900`c2006410 0xfffffa80`06c01150
    fffff880`08d98e38 fffff880`08d99840 0xfffff900`c2006410
    fffff880`08d98e40 00000000`00000000 0xfffff880`08d99840
    Run Driver Verifier to scan for any corrupted drivers which may be causing problems, this program works by running various stress tests on drivers, in order to produce a BSOD which will locate the driver; run for least 24 hours:

       Information

    No AV protection, if so please follow:

    Install and perform full scans with:

       Information
    Remember to install the free version of Malwarebytes not the free trail; untick the free trial box during installation. MSE is the most lightweight and compatible with the Windows 7 operating system

    You can also view this thread for a complete free and lightweight security protection combination:
      My Computer


  7. Posts : 9
    Windows 7 Professional x64
    Thread Starter
       #7

    results


    So I ran the verifier and couldn't get too far without running into a BSOD. I traced one of the problems to an old TV Card driver, angel2.sys, and removed it. that resolved the immediate BSOD but I am still having intermittent crashes and I cannot figure out why. Attached are the log files. Thanks!
      My Computer

  8.    #8

    Code:
    BugCheck 7F, {8, 80050033, 6f8, fffff8000307e2ff}
    
    Probably caused by : memory_corruption
    Code:
    Usual causes:  Memory corruption, Hardware (memory in particular), Overclocking failure, Installing a faulty or mismatched hardware (especially memory) or a failure after installing it, 3rd party firewall, Device drivers, SCSI/network/BIOS updates needed, Improperly seated cards, Incompatible storage devices, Overclocking, Virus scanner, Backup tool, Bad motherboard, Missing Service Pack
    The bugcheck suggests that a exception occurred whilst processing another exception, this is called a double fault.

    Code:
    !chkimg -lo 50 -db !nt
    56 errors : !nt (fffff8000307e280-fffff8000307ecb8)
    fffff8000307e280 *36  4c  8b  14  25  88  01  00 *f4  41  f6  42  03  80  74  3c 6L..%....A.B..t<
    fffff8000307e290 *53  02  01  00  c0  0f  32  48 *5e  e2  20  48  0b  c2  49  39 S.....2H^. H..I9
    fffff8000307e2a0 *a5  b8  00  00  00  74  25  49 *b9  82  b0  01  00  00  74  1c .....t%I......t.
    fffff8000307e2b0 *8c  8b  92  b8  01  00  00  41 *95  ba  6a  4c  0b  66  41  ff .......A..jL.fA.
    ...
    fffff8000307e300 *73  65  30  0f  29  6d  40  8b *1c  73  cd  1f  00  89  85  0c se0.)m@..s......
    fffff8000307e310 *dc  00  00  48  f7  85  f8  00 *a4  00  00  02  00  00  74  01 ...H..........t.
    fffff8000307e320 *ba  65  4c  8b  0c  25  88  01 *9d  00  41  0f  ba  61  4c  0b .eL..%....A..aL.
    fffff8000307e330 *c0  0e  f6  85  f0  00  00  00 *ae  74  05  e8  40  22  00  00 .........t..@"..
    ...
    fffff8000307e380 *21  00  44  0f  22  c1  fb  e8 *c8  56  ff  ff  fa  b9  00  00 !.D."....V......
    fffff8000307e390 *1f  00  44  0f  22  c1  65  48 *be  0c  25  88  01  00  00  f7 ..D.".eH..%.....
    fffff8000307e3a0 *19  00  00  02  40  74  25  f6 *ff  02  02  74  0e  e8  6e  4f ....@t%....t..nO
    fffff8000307e3b0 *7b  00  65  48  8b  0c  25  88 *bf  00  00  f6  41  03  40  74 {.eH..%.....A.@t
    ...
    fffff8000307e400 *92  4d  d0  4c  8b  45  c8  48 *da  55  c0  48  8b  4d  b8  48 .M.L.E.H.U.H.M.H
    fffff8000307e410 *93  45  b0  48  8b  e5  48  8b *2d  d8  00  00  00  48  81  c4 .E.H..H.-....H..
    fffff8000307e420 *e1  00  00  00  0f  01  f8  48 *32  0f  ae  55  ac  0f  28  45 .......H2..U..(E
    fffff8000307e430 *ef  0f  28  4d  00  0f  28  55 *82  0f  28  5d  20  0f  28  65 ..(M..(U..(] .(e
    ...
    fffff8000307eb80 *19  88  01  00  00  66  83  bd *e2  00  00  00  33  75  49  b9 .....f......3uI.
    fffff8000307eb90 *18  01  00  c0  0f  32  89  45 *ca  89  55  ec  41  f6  42  03 .....2.E..U.A.B.
    fffff8000307eba0 *18  74  35  48  c1  e2  20  48 *89  c2  49  39  82  b8  00  00 .t5H.. H..I9....
    fffff8000307ebb0 *36  74  25  49  39  82  b0  01 *2d  00  74  1c  49  8b  92  b8 6t%I9...-.t.I...
    ...
    fffff8000307ec00 *e6  4d  00  0f  29  55  10  0f *f5  5d  20  0f  29  65  30  0f .M..)U...] .)e0.
    fffff8000307ec10 *2c  6d  40  8b  05  67  c4  1f *98  89  85  0c  01  00  00  8b ,m@..g..........
    fffff8000307ec20 *99  e0  00  00  00  0f  20  d1 *7d  f7  85  f8  00  00  00  00 ...... .}.......
    fffff8000307ec30 *98  00  00  74  01  fb  65  4c *1e  0c  25  88  01  00  00  41 ...t..eL..%....A
    ...
    fffff8000307ec80 *9e  a8  08  75  24  e8  26  19 *2f  00  85  c0  0f  8d  0e  01 ...u$.&./.......
    fffff8000307ec90 *90  00  4c  8d  4d  80  44  8a *c5  f0  00  00  00  41  80  e0 ..L.M.D......A..
    fffff8000307eca0 *9a  48  8b  55  50  0f  b6  4d *39  e8  72  e1  00  00  85  c0 .H.UP..M9.r.....
    fffff8000307ecb0 *9c  36  80  3d  9c  42  1a  00 *83  74  12  4c  8b  45  50  48 .6.=.B...t.L.EPH
    The exception which seemed to have happened was a operation code fault.

    Code:
    10: kd> lmvm aswSnx
    start             end                 module name
    fffff880`0503b000 fffff880`0513b000   aswSnx   T (no symbols)           
        Loaded symbol image file: aswSnx.SYS
        Image path: aswSnx.SYS
        Image name: aswSnx.SYS
        Timestamp:        Thu Jun 27 16:37:25 2013 (51CC5C35)
        CheckSum:         0010585C
        ImageSize:        00100000
        Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
    avast! seems to be causing problems, please remove the program completely with the avast! Removal Tool, and then install and run full scans with these free and proven alternatives, which work best with the operating system to their compatibility and lightweight nature on system resources.

    Install and perform full scans with:

       Information
    Remember to install the free version of Malwarebytes not the free trail; untick the free trial box during installation. MSE is the most lightweight and compatible with the Windows 7 operating system

    You can also view this thread for a complete free and lightweight security protection combination:
      My Computer


 

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