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Windows 7: Constant BSOD on new custom build - Various Minidump Errors 0x0000003b

15 Aug 2013   #11
YoYo155

Windows 10
 
 

If by test you mean running the Intel® Driver Update Utility again, then it won't be necessary.

What did you do when you got that last BSOD?


My System SpecsSystem Spec
.
15 Aug 2013   #12
Leo340

Windows 7 Professional 64 Bit SP1
 
 

I can get it to crash by simply opening up several tabs in my browser while playing a video of some kind in the background. That's what I did when I got the last bluescreen
My System SpecsSystem Spec
15 Aug 2013   #13
YoYo155

Windows 10
 
 

Ok do this:

Start Menu> type compmgmt.msc and hit enter> On the left hand side select Device Manager
Post a screen shot of the window.
My System SpecsSystem Spec
.

15 Aug 2013   #14
Leo340

Windows 7 Professional 64 Bit SP1
 
 

Here it is
My System SpecsSystem Spec
15 Aug 2013   #15
YoYo155

Windows 10
 
 

Right, download and install the two Chipset drivers, make sure to restart in between!:
  1. Intel Management Engine Interface
  2. Intel INF installation
Then restart the PC and try the same as before and see if it crashes.
My System SpecsSystem Spec
15 Aug 2013   #16
Leo340

Windows 7 Professional 64 Bit SP1
 
 

I will post after testing. Thanks for your help YoYo
My System SpecsSystem Spec
15 Aug 2013   #17
Leo340

Windows 7 Professional 64 Bit SP1
 
 

I got two bluescreens back to back after testing. Here are the minidump files.
My System SpecsSystem Spec
16 Aug 2013   #18
YoYo155

Windows 10
 
 

The two dumps point out an issue with e1d62x64.sys and iusb3hub.sys I would like to test
the system drivers using Driver Verifier.

Follow this tutorial, read carefully!
Quote:
I'd suggest that you first backup your stuff and then make sure you've got access to another computer so you can contact us if problems arise. Then make a System Restore point (so you can restore the system using the Vista/Windows 7 Startup Repair feature).
Using Driver Verifier to identify issues with Drivers
My System SpecsSystem Spec
16 Aug 2013   #19
Leo340

Windows 7 Professional 64 Bit SP1
 
 

Hey YoYo,

I followed the instructions for Driver Verifier and I got my system to crash with the usual method (opening multiple browser tabs and playing a video on Hulu). I attached a screenshot of the bluescreen and the minidump file it generated.

I wasn't sure how many times I should crash the system using the verifier method. Should I crash it some more and post those dump files as well?
My System SpecsSystem Spec
16 Aug 2013   #20
Leo340

Windows 7 Professional 64 Bit SP1
 
 

I crashed it a second time using the Driver Verifier method. I wasn't sure if you needed more than one dump file for a better view of the issue. The second minidump file is attached.
My System SpecsSystem Spec
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 Constant BSOD on new custom build - Various Minidump Errors 0x0000003b




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