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Windows 7: PC randomly restarts itself when gaming?

15 Aug 2013   #31
usernamehere

Windows 7 64bit
 
 

Quote   Quote: Originally Posted by Northernsoul55 View Post
Ooops! Sorry

Run for about 20-30 mins.

cheers

Dave
Here you go
Frames: 7616 time: 00:38:44 FPS:4 (min:1, max:6, avg:4)

GPU1 (NVIDIA GeForce GT 240) -core: 549MHz, mem: 531MHz, temp 54oC, GPU load 99%, mem usage 30%, fan: 10%

GPU1:54oC (min: 38oC - max: 55oC)

HWMonitor temps stayed the same (of course not the NVIDIA ones)

I did notice when the test was running there was shaking on my screen not a whole lot and it was hard to notice you would need to look very close at words/letters and you would notices they move up and down.

Also my Mobo only has one PCIe slot so I can not change it


My System SpecsSystem Spec
.
15 Aug 2013   #32
Northernsoul55

Microsoft Community Contributor Award Recipient

Windows 7 Professional 64bit
 
 

Hi,

Well just one PCIe slots means we can't test the card in another slot

As we have tried the latest Nvidia drivers and the 314.22 version without success
please try this known stable version:

Again remove all components of your nVidia display driver like we did before here

Then download and install the stable 306.23 version: Drivers | GeForce

If this driver fails, then you will need to test the card in another computer
or try another working card in your computer. This will test to see if:

A. The PCIe slot in your motherboard is working.
B. Determine if your card is faulty in someway, and eliminate those possibilities.


The only other thing I can think is to update your BIOS:

Current BIOS Version: F8, Dated: 18/10/2010
Update to: F10, Dated: 2011/03/22

warning   Warning
Please follow the manufacturer's instructions carefully when updating the BIOS, as incorrectly updated, may render your computer unusable!!


http://www.gigabyte.com/products/pro...?pid=3621#bios

Before considering flashing the BIOS please note that if the computer is only crashing
during certain games, and not others, then perhaps it may be simply a case of that
these certain games are just not compatible with your system, for whatever reason.

If none of the above work, I will send out the BAT Signal to ask our members for help.


Cheers

Dave
My System SpecsSystem Spec
15 Aug 2013   #33
usernamehere

Windows 7 64bit
 
 

Quote   Quote: Originally Posted by Northernsoul55 View Post
Hi,

Well just one PCIe slots means we can't test the card in another slot

As we have tried the latest Nvidia drivers and the 314.22 version without success
please try this known stable version:

Again remove all components of your nVidia display driver like we did before here

Then download and install the stable 306.23 version: Drivers | GeForce

If this driver fails, then you will need to test the card in another computer
or try another working card in your computer. This will test to see if:

A. The PCIe slot in your motherboard is working.
B. Determine if your card is faulty in someway, and eliminate those possibilities.


The only other thing I can think is to update your BIOS:

Current BIOS Version: F8, Dated: 18/10/2010
Update to: F10, Dated: 2011/03/22

warning   Warning
Please follow the manufacturer's instructions carefully when updating the BIOS, as incorrectly updated, may render your computer unusable!!


http://www.gigabyte.com/products/product-page.aspx?pid=3533#bios

Before considering flashing the BIOS please note that if the computer is only crashing
during certain games, and not others, then perhaps it may be simply a case of that
these certain games are just not compatible with your system, for whatever reason.

If none of the above work, I will send out the BAT Signal to ask our members for help.


Cheers

Dave

I know it sucks

I am now running 306.23 I am going to test company of hoers if it crashes I will report back with a new .zip

I do have another PC but that PC is not as good as my one, It was a cheap build made for Linux and Linux only (But I have runned Windows 7 32 bit on it and works fine, but does lag)

The other PC does have a 256mb card inside of it.

I have never updated my BIOS before and don't know how its done, its it easy?

Also this is my Mobo: GIGABYTE - Motherboard - Socket AM3 - GA-MA770T-UD3 (rev. 1.5) Am on 1.5 (Well says on the box)


Thanks Dave!
My System SpecsSystem Spec
.

15 Aug 2013   #34
usernamehere

Windows 7 64bit
 
 

Sadly it was a no work

Still crashed and restarted mid game. Added new .zip

Sometimes I wonder if it is just better to save up and buy a new pre-built PC that way it would work and if not then I can send it back for a fix
After all my PC was made in 14/02/2011

I just found out my Graphics card is no longer being sold On the site where I brought my PC parts and not on Nvidia itself, I cant even find a image of it on Google images... Strange...
My System SpecsSystem Spec
16 Aug 2013   #35
Northernsoul55

Microsoft Community Contributor Award Recipient

Windows 7 Professional 64bit
 
 

Hi,

Still reporting an issue with NvStreamSvc. And I'm not ready to give up just yet,
so don't start saving yet!

Okay, before updating BIOS or anything (Which I have amended below),
we can try one more roll of the dice.

(New BIOS Update Rev. 1.5 GIGABYTE - Motherboard - Socket AM3 - GA-MA770T-UD3 (rev. 1.5))

We can disable the service NvStreamSvc, see if that solves the problem as apparently it causes issues,
do you have the Nividia shield installed?:

Code:
 
This file is the main executable for the NVIDIA Streamer Service. 
As described here:
Geforce Experience Beneficial Or Major Security Flaw? 
This service is used for creating HAVOC with any integrated firewall. 
This service was included for the NEW Nvidia Shield Handheld 
Devices to work in unison with PC. Also this service checks for internet 
connection every 0.2 of a second as well as checking for SHIELD 
devices itself. If not necessary, this service should be disabled in 
Services (even if you set this service to manual it still creates havoc 
and auto-starts). - See more at: What is nvstreamsvc.exe ? | System Explorer
To Disable the NvStreamSvc Service:

Open a elevated command prompt.
Copy red command line and Paste.

Code:
sc stop "NvStreamSvc" 
sc config "NvStreamSvc" start= disabled
Press return then exit.

Or alternatively and/or to check to see if disabled:

1. Start>Type Services into the search box
2. In the resulting window, click Services (like in the example)
Attachment 281751
3. When the Services window opens, scroll down and locate NvStreamSvc
4. Right click and choose Properties
5. Under the Startup type, select disable, Click Apply then Click Ok, Reboot.

Q. Do you use the Nvidia Virtual Audio Driver, as you have Realtek installed?

If Realtek is your default, I would suggest to remove/uninstall the Nvidia Virtual Audio Driver
by way of Programs & Features as it also could be causing issues.

cheers

Dave
My System SpecsSystem Spec
16 Aug 2013   #36
usernamehere

Windows 7 64bit
 
 

Quote   Quote: Originally Posted by Northernsoul55 View Post
Hi,

Still reporting an issue with NvStreamSvc. And I'm not ready to give up just yet,
so don't start saving yet!

Okay, before updating BIOS or anything (Which I have amended below),
we can try one more roll of the dice.

(New BIOS Update Rev. 1.5 GIGABYTE - Motherboard - Socket AM3 - GA-MA770T-UD3 (rev. 1.5))

We can disable the service NvStreamSvc, see if that solves the problem as apparently it causes issues,
do you have the Nividia shield installed?:

Code:
 
This file is the main executable for the NVIDIA Streamer Service. 
As described here:
Geforce Experience Beneficial Or Major Security Flaw? 
This service is used for creating HAVOC with any integrated firewall. 
This service was included for the NEW Nvidia Shield Handheld 
Devices to work in unison with PC. Also this service checks for internet 
connection every 0.2 of a second as well as checking for SHIELD 
devices itself. If not necessary, this service should be disabled in 
Services (even if you set this service to manual it still creates havoc 
and auto-starts). - See more at: What is nvstreamsvc.exe ? | System Explorer
To Disable the NvStreamSvc Service:

Open a elevated command prompt.
Copy red command line and Paste.

Code:
sc stop "NvStreamSvc" 
sc config "NvStreamSvc" start= disabled
Press return then exit.

Or alternatively and/or to check to see if disabled:

1. Start>Type Services into the search box
2. In the resulting window, click Services (like in the example)
Attachment 281751
3. When the Services window opens, scroll down and locate NvStreamSvc
4. Right click and choose Properties
5. Under the Startup type, select disable, Click Apply then Click Ok, Reboot.

Q. Do you use the Nvidia Virtual Audio Driver, as you have Realtek installed?

If Realtek is your default, I would suggest to remove/uninstall the Nvidia Virtual Audio Driver
by way of Programs & Features as it also could be causing issues.

cheers

Dave
Code:
Microsoft Windows [Version 6.1.7601]
Copyright (c) 2009 Microsoft Corporation.  All rights reserved.

C:\Windows\system32>sc stop "NvStreamSvc"

SERVICE_NAME: NvStreamSvc
        TYPE               : 10  WIN32_OWN_PROCESS
        STATE              : 1  STOPPED
        WIN32_EXIT_CODE    : 0  (0x0)
        SERVICE_EXIT_CODE  : 0  (0x0)
        CHECKPOINT         : 0x0
        WAIT_HINT          : 0x0

C:\Windows\system32>sc config "NvStreamSvc" start= disabled
[SC] ChangeServiceConfig SUCCESS

C:\Windows\system32>


The Only NVIDIA I can find in my \Programs and Features\Uninstall

NVIDIA GeFore Experience 1.6
NVIDIA Graphics Driver 306.23
NVIDIA PhysX System Software 9.13.0604
NVIDIA Virtual Audio 1.2.1


I can not find anything called "Nividia shield"
NVIDIA Virtual Audio 1.2.1 is now removed I will restest my game.
My System SpecsSystem Spec
16 Aug 2013   #37
usernamehere

Windows 7 64bit
 
 

Still crashed......

But am not sure if we are making progress? Yes it did crash again BUT it never restarted itself it just crashed and I left it for 5mins still crashed lol.

Here is the new .zip
My System SpecsSystem Spec
17 Aug 2013   #38
Northernsoul55

Microsoft Community Contributor Award Recipient

Windows 7 Professional 64bit
 
 

Hi,

Now try installing the latest Nvidia driver

http://www.nvidia.com/object/win8-win7-winvista-64bit-320.49-whql-driver.html

Just install the driver only

Cheers

Dave
My System SpecsSystem Spec
17 Aug 2013   #39
usernamehere

Windows 7 64bit
 
 

Quote   Quote: Originally Posted by Northernsoul55 View Post
Hi,

Now try installing the latest Nvidia driver

http://www.nvidia.com/object/win8-win7-winvista-64bit-320.49-whql-driver.html

Just install the driver only

Cheers

Dave
Do I need to go into safe mode and remove the old drives? Or can I just run the .exe and install.
My System SpecsSystem Spec
17 Aug 2013   #40
Northernsoul55

Microsoft Community Contributor Award Recipient

Windows 7 Professional 64bit
 
 

I would clear the previous driver like we did before:

PC randomly restarts itself when gaming?

I'm hoping that the latest driver (now that NvStreamSvc is disabled) will work.

cheers

Dave
My System SpecsSystem Spec
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 PC randomly restarts itself when gaming?




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