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Windows 7: PC randomly restarts itself when gaming?

14 Aug 2013   #1
usernamehere

Windows 7 64bit
 
 
PC randomly restarts itself when gaming?

When playing my favourite games my PC randomly crashes then restarts itself, No BSOD just restarts itself.

I have looked in and out of my PC and just cant find what is wrong with it and just feel like giving up and making a new build, but before I do I want to give it one last try and thought you could help me?

So like I said I could be playing a game for about 20 minutes in and for some reason my PC just restarts again no BSOD just restarts.

My PC Specs:
14/02/2011
CPU: AND Phenom(tm) ll X4 840 Processor
Motherboard: Gigabyte Technology (GA-MA770T-UD3)
Ram: 8Gbs DDR3
GPU: NVIDIA GeForce GT 240 (1 GB)
Power: 650W
Windows 7 64Bit Ultimate
PC is not over-clocked!


Things I have tried...
MemTest 6 Hours+ = No Errors Found
Graphics card updated! = Still restarts
Open side door, PC does not over heat = Still restarts
Checked HDD (all green)/ Swap HDD's = Still restarts
Fresh install of Windows 7 using uptodate drives = Still restarts
Installed Linux Mint 15 Mate played games on there (Steam) = Works perfect no restart
Lowed all settings in games i.e. quality to low = Still restarts
Took out un-used parts i.e. Other disc drives = Still restarts
Added two new 120mm fans = Keeps cool but still restarts
Changed ram to other slots in the Mobo = Still restarts

As you can tell I have tried many many of things and yet still nothing

I hope someone here can really help me?

Thanks!


My System SpecsSystem Spec
.
14 Aug 2013   #2
Northernsoul55

Microsoft Community Contributor Award Recipient

Windows 7 Professional 64bit
 
 

Posted wrong.
My System SpecsSystem Spec
14 Aug 2013   #3
usernamehere

Windows 7 64bit
 
 

Quote   Quote: Originally Posted by Northernsoul55 View Post
Posted wrong.

Did I miss something here?
My System SpecsSystem Spec
.

14 Aug 2013   #4
Northernsoul55

Microsoft Community Contributor Award Recipient

Windows 7 Professional 64bit
 
 

Sorry I posted the wrong info, my bad.

Your files hold no .dmp files.

You may need to reconfigure windows to collect the correct info,
You want small memory dumps - "MiniDumps"

http://www.sevenforums.com/tutorials/174459-dump-files-configure-windows-create-bsod.html

And here are the instructions for posting:

http://www.sevenforums.com/crashes-debugging/96879-blue-screen-death-bsod-posting-instructions.html

Tip   Tip
Ensure you click the "GRAB ALL" button and then wait for each window to appear in turn and then click OK



Cheers

Dave
My System SpecsSystem Spec
14 Aug 2013   #5
usernamehere

Windows 7 64bit
 
 

Quote   Quote: Originally Posted by Northernsoul55 View Post
Sorry I posted the wrong info, my bad.

Your files hold no .dmp files.

You may need to reconfigure windows to collect the correct info,
You want small memory dumps - "MiniDumps"

http://www.sevenforums.com/tutorials/174459-dump-files-configure-windows-create-bsod.html

And here are the instructions for posting:

http://www.sevenforums.com/crashes-debugging/96879-blue-screen-death-bsod-posting-instructions.html

Tip   Tip
Ensure you click the "GRAB ALL" button and then wait for each window to appear in turn and then click OK



Cheers

Dave

Hi Dave!

I get a Warning/Error saying "Sorry, No Dump Found. I followed the settings and have it set to mini dump.
I thought this was normal? So I just uploaded the .zip
My System SpecsSystem Spec
14 Aug 2013   #6
Northernsoul55

Microsoft Community Contributor Award Recipient

Windows 7 Professional 64bit
 
 

Ahh Sorry I got up too early!! Just re-read your initial post. You don't have any dump files.

Unexpected Shutdowns are usually due to either Hardware or Software,
usually overheating and memory issues cause these type of issues, also a faulty
power supply may be suspect.

Check all power leads and connections.

Does the condition exist in Safe-mode?

It may be best to re-run memtest for 8 passes.

I also see in your logs a lot of app crashes related to Nvidia 3D vision, when did your issues start?

Cheers

Dave
My System SpecsSystem Spec
14 Aug 2013   #7
usernamehere

Windows 7 64bit
 
 

Quote   Quote: Originally Posted by Northernsoul55 View Post
Ahh Sorry I got up too early!! Just re-read your initial post. You don't have any dump files.

Unexpected Shutdowns are usually due to either Hardware or Software,
usually overheating and memory issues cause these type of issues, also a faulty
power supply may be suspect.

Check all power leads and connections.

Does the condition exist in Safe-mode?

It may be best to re-run memtest for 8 passes.

I also see in your logs a lot of app crashes related to Nvidia 3D vision, when did your issues start?

Cheers

Dave
That's Fine Dave and good morning!

As I said before I removed any Hardware which was no longer in use and since this is a fresh install not much is in Installed. (I can list programs if needed)
I don't think it is a Overheat problem I run speedfan when playing my games and they only reach 40c-50c and I have left my PC door open to see if that would help ( and it did not) I never really thought about a faulty power supply if I had a faulty power supply wont the PC just shutdown or just not turn on? I was going to use "http://www.extreme.outervision.com/psucalculatorlite.jsp" But I don't know what to answer for some of the questions.

All power leads and connections seem to be perfect everything is running all fans are spinning.

I can not true SafeMode I did try! But when in Safemode I cant load any games. It only restarts when playing games I can do anything else Web bowering,Skyping, Video editing/rendering etc...

Well when I first built this PC it never happen! But then over the months it just started restarting here and there.. And I thought nothing of it, Now it seems to get worst like today! (14/08/2013 8:13am) I tried to play Age of Empires III (Retail copy) started a single player game (4v4) and sometime in it crashed and restarted, (thinking to myself I thought whatever) and let my PC restart bla bla and login and re-started Age of Empires III just into a game again (offline bots) and crashed and restarted! Gave up now am here :\... Funny thing was earlier today (Well yesterday night 2am) I was playing Age of Empires III with my Friend Online and not once it crashed or restarted on me!


I will do a Memtest later on this week as I all ready did one and takes so long till 8 passes

I have saved up some money and have been planning on buying a new Graphics card as I thought that may fix all this? Am still not 100% sure! I really want to make a new build but sadly I really don't have the money for a whole new PC so am am upgrading mine in till I have money to buy a new Mobo + CPU.
My System SpecsSystem Spec
14 Aug 2013   #8
Northernsoul55

Microsoft Community Contributor Award Recipient

Windows 7 Professional 64bit
 
 

Ahhh AOE3 Those were the days!

I did also find these errors in your logs, which are network related and may be a concern:

Code:
 
Event[6081]:
  Log Name: System
  Source: Service Control Manager
  Date: 2013-08-14T08:03:31.732
  Event ID: 7001
  Task: N/A
  Level: Error
  Opcode: N/A
  Keyword: Classic
  User: N/A
  User Name: N/A
  Computer: Boot-PC
  Description: 
The DHCP Client service depends on the Ancillary Function Driver for Winsock 
service which failed to start because of the following error: 
A device attached to the system is not functioning.
Event[6082]:
  Log Name: System
  Source: Service Control Manager
  Date: 2013-08-14T08:03:31.732
  Event ID: 7001
  Task: N/A
  Level: Error
  Opcode: N/A
  Keyword: Classic
  User: N/A
  User Name: N/A
  Computer: Boot-PC
  Description: 
The DNS Client service depends on the NetIO Legacy TDI Support Driver 
service which failed to start because of the following error: 
A device attached to the system is not functioning.
Event[6083]:
  Log Name: System
  Source: Service Control Manager
  Date: 2013-08-14T08:03:31.732
  Event ID: 7001
  Task: N/A
  Level: Error
  Opcode: N/A
  Keyword: Classic
  User: N/A
  User Name: N/A
  Computer: Boot-PC
  Description: 
The TCP/IP NetBIOS Helper service depends on the Ancillary Function Driver for Winsock 
service which failed to start because of the following error: 
A device attached to the system is not functioning.
Event[6084]:
  Log Name: System
  Source: Service Control Manager
  Date: 2013-08-14T08:03:31.732
  Event ID: 7001
  Task: N/A
  Level: Error
  Opcode: N/A
  Keyword: Classic
  User: N/A
  User Name: N/A
  Computer: Boot-PC
  Description: 
The Network Store Interface Service service depends on the NSI proxy service driver 
service which failed to start because of the following error: 
A device attached to the system is not functioning.
To fix this Service Control Manager 7001 error and eliminate it from our enquiries:

1)Click on the Start button.
2)in search box Type Device manager
3)Select the Device manager option from the list
4)click on it.
5)Click on the View menu.
6) Select the Show hidden devices check box
7) check it.
8) Double tap on Non-Plug and Play Drivers
9) Double tap on NetBIOS over Tcpip.
10) Click to make this device enable from the device usage box.

Cheers

Dave
My System SpecsSystem Spec
14 Aug 2013   #9
usernamehere

Windows 7 64bit
 
 

Quote   Quote: Originally Posted by Northernsoul55 View Post
Ahhh AOE3 Those were the days!

I did also find these errors in your logs, which are network related and may be a concern:

Code:
 
Event[6081]:
  Log Name: System
  Source: Service Control Manager
  Date: 2013-08-14T08:03:31.732
  Event ID: 7001
  Task: N/A
  Level: Error
  Opcode: N/A
  Keyword: Classic
  User: N/A
  User Name: N/A
  Computer: Boot-PC
  Description: 
The DHCP Client service depends on the Ancillary Function Driver for Winsock 
service which failed to start because of the following error: 
A device attached to the system is not functioning.
Event[6082]:
  Log Name: System
  Source: Service Control Manager
  Date: 2013-08-14T08:03:31.732
  Event ID: 7001
  Task: N/A
  Level: Error
  Opcode: N/A
  Keyword: Classic
  User: N/A
  User Name: N/A
  Computer: Boot-PC
  Description: 
The DNS Client service depends on the NetIO Legacy TDI Support Driver 
service which failed to start because of the following error: 
A device attached to the system is not functioning.
Event[6083]:
  Log Name: System
  Source: Service Control Manager
  Date: 2013-08-14T08:03:31.732
  Event ID: 7001
  Task: N/A
  Level: Error
  Opcode: N/A
  Keyword: Classic
  User: N/A
  User Name: N/A
  Computer: Boot-PC
  Description: 
The TCP/IP NetBIOS Helper service depends on the Ancillary Function Driver for Winsock 
service which failed to start because of the following error: 
A device attached to the system is not functioning.
Event[6084]:
  Log Name: System
  Source: Service Control Manager
  Date: 2013-08-14T08:03:31.732
  Event ID: 7001
  Task: N/A
  Level: Error
  Opcode: N/A
  Keyword: Classic
  User: N/A
  User Name: N/A
  Computer: Boot-PC
  Description: 
The Network Store Interface Service service depends on the NSI proxy service driver 
service which failed to start because of the following error: 
A device attached to the system is not functioning.
To fix this Service Control Manager 7001 error and eliminate it from our enquiries:

1)Click on the Start button.
2)in search box Type Device manager
3)Select the Device manager option from the list
4)click on it.
5)Click on the View menu.
6) Select the Show hidden devices check box
7) check it.
8) Double tap on Non-Plug and Play Drivers
9) Double tap on NetBIOS over Tcpip.
10) Click to make this device enable from the device usage box.

Cheers

Dave
I love age of empires! I can not wait for number four!
You can still play the game online (well sort of online) Just need to download and install GameRanger then make a account and you are good to go (All free of course)


Getting back on Topic
I can not find NetBIOS over Tcpip
My System SpecsSystem Spec
14 Aug 2013   #10
Northernsoul55

Microsoft Community Contributor Award Recipient

Windows 7 Professional 64bit
 
 

Check and see if the TCP/IP NetBIOS Helper service is set to run automatically?

Start>Administrative Tools >Services

Cheers

Dave
My System SpecsSystem Spec
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