BSOD at random levels of usage


  1. Posts : 5
    Windows 7 Home 64 bit
       #1

    BSOD at random levels of usage


    happens sporadically, during high and low usage. this most recent one occurred while the laptop was left idle. can anyone help? attached minidump files...i think.
      My Computer

  2.    #2

    Code:
    BugCheck C2, {7, 109b, 70021, fffffa8007d95ee0}
    
    *** WARNING: Unable to verify timestamp for iaStor.sys
    *** ERROR: Module load completed but symbols could not be loaded for iaStor.sys
    GetPointerFromAddress: unable to read from fffff8000330c100
    GetUlongFromAddress: unable to read from fffff8000330c1c0
    Probably caused by : iaStor.sys ( iaStor+3fc66 )
    Code:
    Usual causes:  Device driver, Memory
    This bugcheck indicates that a device driver has attempted to free the same pool allocation twice.

    Code:
    1: kd> !pool fffffa8007d95ee0
    Pool page fffffa8007d95ee0 region is Nonpaged pool
     fffffa8007d95000 size:  c00 previous size:    0  (Allocated)  NDw1
     fffffa8007d95c00 size:   30 previous size:  c00  (Allocated)  ReSe
     fffffa8007d95c30 size:   90 previous size:   30  (Allocated)  Vad 
     fffffa8007d95cc0 size:  210 previous size:   90  (Allocated)  CcSc
    *fffffa8007d95ed0 size:   70 previous size:  210  (Free)      *NvCp
            Owning component : Unknown (update pooltag.txt)
     fffffa8007d95f40 size:   c0 previous size:   70  (Allocated)  FMsl
    The pool page (non-paged pool) isn't corrupt which is good, the * points to the address of the allocation which was double freed. The pool tag is not documented within the pooltag.txt file, however, similar pool tags point to nVidia, I'm guessing it's associated with the nVidia Control Panel?

    Your Intel Rapid Storage driver seems to be causing problems, please remove completely with these instructions:

    Arc said:
    Get rid of intel rapid storage. First uninstall it from Control Panel > Programs and Features. Then Uninstall the driver from device manager.

    1. Right click on "my computer" icon and click "manage" on the context menu.
    2. It will open the "computer management" window.
    3. Select "Device Manager" in the left pane, It will list all the existing devices up.
    4. Expand "IDE ATA/ATAPI controllers" by clicking on the triangle in front of it.
    5. Select one Intel device item under it, right click, uninstall.
    6. Continue the process for all Intel items under "IDE ATA/ATAPI controllers"
    7. Now restart the computer. At restart, windows will auto configure the appropriate native system driver.
    Code:
    1: kd> lmvm iaStor
    start             end                 module name
    fffff880`01857000 fffff880`01bfb000   iaStor   T (no symbols)           
        Loaded symbol image file: iaStor.sys
        Image path: \SystemRoot\system32\drivers\iaStor.sys
        Image name: iaStor.sys
        Timestamp:        Thu Feb 02 00:15:24 2012 (4F29D59C)
        CheckSum:         0008B2F8
        ImageSize:        003A4000
        Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
      My Computer


  3. Posts : 5
    Windows 7 Home 64 bit
    Thread Starter
       #3

    thanks for the reply, x BlueRobot.

    i can uninstall intel rapid storage, but I can't seem to locate "IDE ATA/ATAPI controllers" in my device manager. i'm not too great with computers, so i'm wondering if steps 4-6 would be for desktops. the blue screens are occurring on my hp envy notebook.
      My Computer

  4.    #4

    It applies to all computers.

    Attachment 281396

    Both a screenshot like the one above - Screenshots and Files - Upload and Post in Seven Forums
      My Computer


  5. Posts : 5
    Windows 7 Home 64 bit
    Thread Starter
       #5

    yupp, it's not showing up in the device manager. i was able to uninstall the intel rapid storage, however. waiting to see if i get another blue screen.
      My Computer

  6.    #6

    Create a backup of all your important files and data, and then follow this tutorial for perfect install without Intel Rapid Storage - Clean Reinstall - Factory OEM Windows 7
      My Computer


 

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