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BSOD at random levels of usage
happens sporadically, during high and low usage. this most recent one occurred while the laptop was left idle. can anyone help? attached minidump files...i think.
happens sporadically, during high and low usage. this most recent one occurred while the laptop was left idle. can anyone help? attached minidump files...i think.
Code:BugCheck C2, {7, 109b, 70021, fffffa8007d95ee0} *** WARNING: Unable to verify timestamp for iaStor.sys *** ERROR: Module load completed but symbols could not be loaded for iaStor.sys GetPointerFromAddress: unable to read from fffff8000330c100 GetUlongFromAddress: unable to read from fffff8000330c1c0 Probably caused by : iaStor.sys ( iaStor+3fc66 )This bugcheck indicates that a device driver has attempted to free the same pool allocation twice.Code:Usual causes: Device driver, Memory
The pool page (non-paged pool) isn't corrupt which is good, the * points to the address of the allocation which was double freed. The pool tag is not documented within the pooltag.txt file, however, similar pool tags point to nVidia, I'm guessing it's associated with the nVidia Control Panel?Code:1: kd> !pool fffffa8007d95ee0 Pool page fffffa8007d95ee0 region is Nonpaged pool fffffa8007d95000 size: c00 previous size: 0 (Allocated) NDw1 fffffa8007d95c00 size: 30 previous size: c00 (Allocated) ReSe fffffa8007d95c30 size: 90 previous size: 30 (Allocated) Vad fffffa8007d95cc0 size: 210 previous size: 90 (Allocated) CcSc *fffffa8007d95ed0 size: 70 previous size: 210 (Free) *NvCp Owning component : Unknown (update pooltag.txt) fffffa8007d95f40 size: c0 previous size: 70 (Allocated) FMsl
Your Intel Rapid Storage driver seems to be causing problems, please remove completely with these instructions:
Code:1: kd> lmvm iaStor start end module name fffff880`01857000 fffff880`01bfb000 iaStor T (no symbols) Loaded symbol image file: iaStor.sys Image path: \SystemRoot\system32\drivers\iaStor.sys Image name: iaStor.sys Timestamp: Thu Feb 02 00:15:24 2012 (4F29D59C) CheckSum: 0008B2F8 ImageSize: 003A4000 Translations: 0000.04b0 0000.04e4 0409.04b0 0409.04e4
thanks for the reply, x BlueRobot.
i can uninstall intel rapid storage, but I can't seem to locate "IDE ATA/ATAPI controllers" in my device manager. i'm not too great with computers, so i'm wondering if steps 4-6 would be for desktops. the blue screens are occurring on my hp envy notebook.
It applies to all computers.
Attachment 281396
Both a screenshot like the one above - Screenshots and Files - Upload and Post in Seven Forums
yupp, it's not showing up in the device manager. i was able to uninstall the intel rapid storage, however. waiting to see if i get another blue screen.
Create a backup of all your important files and data, and then follow this tutorial for perfect install without Intel Rapid Storage - Clean Reinstall - Factory OEM Windows 7