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Windows 7: Random freeze

28 Aug 2013   #31
topsecret97

Microsoft Windows 7 Enterprise 64-bit 7601 Multiprocessor Free Service Pack 1
 
 

It happen again


My System SpecsSystem Spec
.
28 Aug 2013   #32
ICIT2LOL

Desk1 7 Home Prem / Desk2 10 Pro / Main lap Asus ROG 10 Pro 2 laptop Toshiba 7 Pro Asus P2520 7 & 10
 
 

Can you get into safe mode? Power on and tap F8.

If you can can you tell us what the event viewer is showing as I cannot open the attachment you sent.

Plus have you done any recent Windows updates?? then if you can get into safe mode you can system restore.
My System SpecsSystem Spec
29 Aug 2013   #33
topsecret97

Microsoft Windows 7 Enterprise 64-bit 7601 Multiprocessor Free Service Pack 1
 
 

Event viewer file on txt. yes I can go on safe mode, I can do everything, this BSOD happen just sometimes
Yes I install all updates.
My System SpecsSystem Spec
.

31 Aug 2013   #34
topsecret97

Microsoft Windows 7 Enterprise 64-bit 7601 Multiprocessor Free Service Pack 1
 
 

I think I found the problem, it's like the 3rd time consecutive that the BSOD appears when I have uturrent open and downloading, can it be?
My System SpecsSystem Spec
31 Aug 2013   #35
ICIT2LOL

Desk1 7 Home Prem / Desk2 10 Pro / Main lap Asus ROG 10 Pro 2 laptop Toshiba 7 Pro Asus P2520 7 & 10
 
 

Quote   Quote: Originally Posted by topsecret97 View Post
I think I found the problem, it's like the 3rd time consecutive that the BSOD appears when I have uturrent open and downloading, can it be?
Personally I am very suspicious of torrent stuff may be you could run these for starters


http://www.superantispyware.com/

http://www.malwarebytes.org/products/malwarebytes_free/
http://www.bleepingcomputer.com/download/adwcleaner/
download the ADW form bleeping computer and delete anything that comes up.
My System SpecsSystem Spec
10 Sep 2013   #36
topsecret97

Microsoft Windows 7 Enterprise 64-bit 7601 Multiprocessor Free Service Pack 1
 
 

Quote   Quote: Originally Posted by ICit2lol View Post
Quote   Quote: Originally Posted by topsecret97 View Post
I think I found the problem, it's like the 3rd time consecutive that the BSOD appears when I have uturrent open and downloading, can it be?
Personally I am very suspicious of torrent stuff may be you could run these for starters


http://www.superantispyware.com/

http://www.malwarebytes.org/products/malwarebytes_free/
http://www.bleepingcomputer.com/download/adwcleaner/
download the ADW form bleeping computer and delete anything that comes up.
It happened again, now it was something different in the event viewer file
My System SpecsSystem Spec
10 Sep 2013   #37
topsecret97

Microsoft Windows 7 Enterprise 64-bit 7601 Multiprocessor Free Service Pack 1
 
 

Quote   Quote: Originally Posted by Britton30 View Post
Just follow all the many helpful suggestions that have been give. Have you even done any, you've not confirmed them.
It happened again, now it was something different in the event viewer file
My System SpecsSystem Spec
10 Sep 2013   #38
nommy the first

Microsoft Windows 8.1 64-bit Professional
 
 

Hello Topsecret97,

Please follow the BSOD Posting Instructions and provide us with the .rar file created.

Also please fill in your system specs by following this tutorial.

I also completely agree with ICit2lol. Please refrain from using UTorrent for the duration of this fix; or remove it if possible until we are done.


Good luck and keep us posted,
Nommy
My System SpecsSystem Spec
10 Sep 2013   #39
topsecret97

Microsoft Windows 7 Enterprise 64-bit 7601 Multiprocessor Free Service Pack 1
 
 

Quote   Quote: Originally Posted by nommy the first View Post
Hello Topsecret97,

Please follow the BSOD Posting Instructions and provide us with the .rar file created.

Also please fill in your system specs by following this tutorial.

I also completely agree with ICit2lol. Please refrain from using UTorrent for the duration of this fix; or remove it if possible until we are done.


Good luck and keep us posted,
Nommy
I already uninstalled utorrent I have bitTorrent now, all done the system info and the rar file with the diagnostic tool.
My System SpecsSystem Spec
10 Sep 2013   #40
nommy the first

Microsoft Windows 8.1 64-bit Professional
 
 

Hello Topsecret97,

Thanks, this information will be very helpful while assisting you

It appears that your SystemInfo is an empty file, please rerun the SF Diagnostic Tool and upload the SystemInfo.txt file.

----------

Here is the usual post I use when I see someone using Torrent programs, please read through it:
Quote:
P2P Warning!

Important: I notice that there are one or more P2P (Person to person) file sharing programs on your computer;

1. UTorrent
2. BitTorrent


Please note that using any form of peer to peer networking is highly dangerous, as there is no way to identify the source of the files you download, and you can expect an infestation of malware to occur.

Years ago P2P file sharing was safe and easy to do. And while the latter may still be so today, it is most certainly not safe anymore. A peer to peer program is a direct conduit into your computer. Most of these programs lack proper security measures and malware writers can easily breach them, and they continue to exploit the users of these programs to spread their malware.
As addition to that; while using a P2P program, your computer may be sharing way more than you want it to. There have been reports of people's passwords, personal, private and financial data being exposed via P2P networks, only because they had a peer to peer program installed, and lacked the skills to configure it properly.

Please read the following reports on the dangers of using peer to peer programs and file sharing.
Risks of Peer to peer systems
File sharing infects 500.000 computers
File-sharing dangers involve more than legal troubles
Seattle man arrested for P2P identity theft

I highly recommend that you uninstall the above mentioned P2P programs, as I can not guarantee your safety from malware if you leave them installed and the likelihood of reinfection is very high to certain.
You can uninstall them by doing the following steps;
  1. Click on the .
  2. Click on Control Panel and under Programs click on Uninstall a program.
  3. Wait for the list to update, and when done, please right-click on the icon of the program(s) mentioned above and select Uninstall.
  4. Follow the on screen instructions, and when prompted, please restart your computer.
    When you have multiple P2P programs installed Click No - I will manually restart later when prompted to restart, and repeat steps three and four until all programs are uninstalled, and click Yes - Restart now when you have finished uninstalling the last P2P program.
    If you choose not to uninstall them, please refrain from using any P2P program during this fix! Using them may interfere with any measures we may take.
----------

I see that you are using Microsoft Security Essentials, good! We always recommend it here
Please run a full scan and report back any threats found.

----------

Please also download Malwarebytes' Anti-Malware from Here or Here

Double Click mbam-setup.exe to install the application.
  • Please uncheck the Enable free trail checkbox.
  • Make sure a checkmark is placed next to Update Malwarebytes' Anti-Malware and Launch Malwarebytes' Anti-Malware, then click Finish.
  • If an update is found, it will download and install the latest version.
  • Once the program has loaded, select "Perform Full Scan", then click Scan.
  • The scan may take some time to finish, so please be patient.
  • When the scan is complete, click OK, then Show Results to view the results.
  • Make sure that everything is checked, and click Remove Selected.
  • When disinfection is completed, a log will open in Notepad and you may be prompted to Restart.
  • The log is automatically saved by MBAM and can be viewed by clicking the Logs tab in MBAM.
  • Copy & Paste the entire report between [code][/code] tags in your next reply.
If MBAM encounters a file that is difficult to remove, you will be presented with 1 of 2 prompts, click OK to either and let MBAM proceed with the disinfection process, if asked to restart the computer, please do so immediatly.

----------

It is quite late here now, so I will only be able to report back here tomorrow, please be patient.

In your next reply I would like to see;
  • An updated SystemInfo.txt file.
  • The logfile created my MalwareBytes.
  • Whether or not Microsoft Security Essentials found any threads.


Good luck and keep us posted,
Nommy
My System SpecsSystem Spec
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