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Windows 7: Random freeze

26 Jun 2013   #1
topsecret97

Microsoft Windows 7 Enterprise 64-bit 7601 Multiprocessor Free Service Pack 1
 
 
Windows 7 random frezzes, help please (with event viewer log)

Please my windows 7 random frezzes, help please
It just freezes, I have to reboot it my self


My System SpecsSystem Spec
.
26 Jun 2013   #2
koolkat77

Microsoft Community Contributor Award Recipient

Windows 10 Home 64Bit
 
 

Msinfo32:
Please go to Start and type in "msinfo32.exe" (without the quotes) and press Enter > Save the report as an .nfo file, then zip up the .nfo file and upload/attach the .zip file with your next post. Also, save a copy as a .txt file and include it also (it's much more difficult to read, but we have greater success in getting the info from it).

If you're having difficulties with the format, please open an elevated (Run as administrator) Command Prompt and type (or copy/paste) "msinfo32 /nfo %USERPROFILE%\Desktop\TEST.NFO" (without the quotes) and press Enter. Then navigate to Desktop to retrieve the TEST.NFO file. If you have difficulties with making this work, please post back. Then zip up the .nfo file and upload/attach the .zip file with your next post.

systeminfo:
Please open an elevated (Run as administrator) Command Prompt and type (or copy/paste) "systeminfo.exe >%USERPROFILE%\Desktop\systeminfo.txt" (without the quotes) and press Enter. Then navigate to Desktop to retrieve the syteminfo.txt file. If you have difficulties with making this work, please post back. Then zip up the .txt file and upload/attach the .zip file with your next post.
My System SpecsSystem Spec
26 Jun 2013   #3
topsecret97

Microsoft Windows 7 Enterprise 64-bit 7601 Multiprocessor Free Service Pack 1
 
 

Here it is, including the Event viewr file
My System SpecsSystem Spec
.

26 Jun 2013   #4
koolkat77

Microsoft Community Contributor Award Recipient

Windows 10 Home 64Bit
 
 

Hard Drive/Storage
Post disk summary using CrystalDiskInfo software: CrystalDiskInfo Standard Edition
  • For how to upload a screenshot or file, read here
Make a hard drive test from the hard drive manufacturers website: Hard Drive Diagnostic Procedure

For errors on your Hard drive(s): How to Run Disk Check in Windows 7

Heat:
-Only use the laptop on a hard surface with nothing blocking any of the vents.
-Use a laptop cooling pad if possible
-Blow out all vents with canned air (DO NOT use a vacuum cleaner or an air compressor, they can damage the components).
-Ensure that the fan comes on and is blowing air out of the vent (may not happen at startup, but should happen after using it for a while).

System Temperature
Ensure that there are no heat issues, For monitoring heat of the system use Speccy or HWMonitor

Memtest86+
Run Memtest86+ for at least 8-10 passes. It may take up to 20 passes to find problems. Make sure to run it once after the system has been on for a few hours and is warm, and then also run it again when the system has been off for a few hours and is cold. How to Test and Diagnose RAM Issues with Memtest86+

Note   Note
Pay close attention to part 3 of the tutorial in order to rule the faulty RAM stick out.

Tip   Tip
Do this test overnight.
My System SpecsSystem Spec
26 Jun 2013   #5
topsecret97

Microsoft Windows 7 Enterprise 64-bit 7601 Multiprocessor Free Service Pack 1
 
 

The pc is a little hot, but he is a litle high, with space under the fan and I have a fan on my bedroom working so it can't less hot then this.
I did the Memtest86+ and it took 1h30m to do 2 pass, and you recommended 20... that will probably take one or two days......
And on these 2 pass there was 0 erros.
I'm afraid to leave the pc turn on so much time and at the end it gives nothing... What can I do more?
My System SpecsSystem Spec
26 Jun 2013   #6
topsecret97

Microsoft Windows 7 Enterprise 64-bit 7601 Multiprocessor Free Service Pack 1
 
 

Quote   Quote: Originally Posted by koolkat77 View Post
Hard Drive/Storage
Post disk summary using CrystalDiskInfo software: CrystalDiskInfo Standard Edition
  • For how to upload a screenshot or file, read here
Make a hard drive test from the hard drive manufacturers website: Hard Drive Diagnostic Procedure

For errors on your Hard drive(s): How to Run Disk Check in Windows 7

Heat:
-Only use the laptop on a hard surface with nothing blocking any of the vents.
-Use a laptop cooling pad if possible
-Blow out all vents with canned air (DO NOT use a vacuum cleaner or an air compressor, they can damage the components).
-Ensure that the fan comes on and is blowing air out of the vent (may not happen at startup, but should happen after using it for a while).

System Temperature
Ensure that there are no heat issues, For monitoring heat of the system use Speccy or HWMonitor

Memtest86+
Run Memtest86+ for at least 8-10 passes. It may take up to 20 passes to find problems. Make sure to run it once after the system has been on for a few hours and is warm, and then also run it again when the system has been off for a few hours and is cold. How to Test and Diagnose RAM Issues with Memtest86+

Note   Note
Pay close attention to part 3 of the tutorial in order to rule the faulty RAM stick out.

Tip   Tip
Do this test overnight.
The pc is a little hot, but he is a litle high, with space under the fan and I have a fan on my bedroom working so it can't less hot then this.
I did the Memtest86+ and it took 1h30m to do 2 pass, and you recommended 20... that will probably take one or two days......
And on these 2 pass there was 0 erros.
I'm afraid to leave the pc turn on so much time and at the end it gives nothing... What can I do more?
My System SpecsSystem Spec
26 Jun 2013   #7
topsecret97

Microsoft Windows 7 Enterprise 64-bit 7601 Multiprocessor Free Service Pack 1
 
 

Just see the 12h history, it's at 16:55 I think
My System SpecsSystem Spec
26 Jun 2013   #8
Britton30
Microsoft MVP

Windows 7 Ultimate X64 SP1
 
 

Yes, you do need to let memtest run a minimum of 8 full passes. Some errors show up after 5-6 passes.
My System SpecsSystem Spec
28 Jun 2013   #9
topsecret97

Microsoft Windows 7 Enterprise 64-bit 7601 Multiprocessor Free Service Pack 1
 
 

Just help me please, I already formatted my pc and still happening, it's not windows problem what can it be?
My System SpecsSystem Spec
28 Jun 2013   #10
topsecret97

Microsoft Windows 7 Enterprise 64-bit 7601 Multiprocessor Free Service Pack 1
 
 

Error again
My System SpecsSystem Spec
Reply

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