BSOD Centering around ntoskrnl.exe, IRQL Not less than or Equal

Mureaux · 15 Aug 2013

I have been having multiple BSOD while running gaming applications, almost always being IRQL not less than or equal messages, with varying memory addresses.

It only occurs during the gaming, as I seem to be able to keep it open to browse pdfs or the internet easily enough, and only during certain higher stress points of the game. (MMORPG group play in busy areas, or combat in single player games tend to trigger it, while menus and 'quiet' portions seem to run fine.

The problem existed months ago and prompted me to replace the motherboard, ram, and processor all in the course of a week and a half. The problem vanished for a while, and then came back within a few weeks. The same vanishing occurred when I switched my computer into a clean boot mode, and it was gone for 3 days and then returned again.

I've tried some other fixes, such as replacing the offending files from the install disc and recovery x: drives, and have been updating drivers as much as I can but I really have no idea where the problem truly is. Any assistance at this point would be amazing. Thank you for your time and I look forward to your help!

Mureaux · 15 Aug 2013

I have also run driver verifier and windows would refuse to boot when certain drivers were set in the verifier, though we replaced those drivers as well, and couldn't find any that would cause a lack of booting after that point.

I have been directed by other friends to try memtest86 (16 passes while it was on for a good 18 hours) and system file checker, as well as the Western Digital hard drive checking program & windows own scan disk, all have come up clean. If that helps at all.

YoYo155 · 15 Aug 2013

Your issue appears to be heat related:

Code:

Event[28382]:
  Log Name: System
  Source: Microsoft-Windows-Kernel-Power
  Date: 2013-08-15T13:22:29.512
  Event ID: 89
  Task: N/A
  Level: Information
  Opcode: Info
  Keyword: N/A
  User: S-1-5-18
  User Name: NT AUTHORITY\SYSTEM
  Computer: Night-PC
  Description: 
ACPI thermal zone ACPI\ThermalZone\TZ00 has been enumerated.             
_PSV = 0K             
_TC1 = 0             
_TC2 = 0             
_TSP = 0ms             
_AC0 = 358K             
_AC1 = 328K             
_AC2 = 273K             
_AC3 = 273K             
_AC4 = 273K             
_AC5 = 0K             
_AC6 = 0K             
_AC7 = 0K             
_AC8 = 0K             
_AC9 = 0K             
_CRT = 379K             
_HOT = 0K             
_PSL - see event data.

These are found in the Event Viewer and correspond with the times of the bugchecks.

Download Speccy and post a screenshot.

One while idle.
Second while intensive gaming.

-=========================-

NOTE!

You are using driver version 320.49 which has been proven

to be buggy and unstable.

I recommend,

Removing the driver | Uninstall nVidia Graphics Drivers
following with a pass of Driver Sweeper | Drivers - Clean Left over Files after Uninstalling
Download | 314.22

When installing select Custom Settings and uncheck:
3D Vision (all of them).
HD Audio.
Nvidia Updates.
Don't install Geforce Experience.
Do check Preform a clean installation.

Mureaux · 15 Aug 2013

Did the driver update you mentioned and the cleaner, and here is the picture with both modes going. Definitely looks like the video card is getting hot during gameplay.

YoYo155 · 16 Aug 2013

Mureaux said:

Did the driver update you mentioned and the cleaner, and here is the picture with both modes going. Definitely looks like the video card is getting hot during gameplay.

Keep a close eye on the temperatures, and report back with developments :) .

Mureaux · 16 Aug 2013

I just had another BSOD (Irql, ntoskrnl.exe) during gameplay, but this time the temperature was only 53 (I had just checked about a minute prior)

YoYo155 · 16 Aug 2013

Upload a new .zip generated by SFDT.

Mureaux · 16 Aug 2013

Done

YoYo155 · 16 Aug 2013

I can see you already have Malwarebytes installed, when was the last time you updated and performed a full scan?
Your system specs state you have Avast install but I don't find it in your Program Groups,
is it installed? Do you have a different anti-virus installed?

Mureaux · 16 Aug 2013

I had avast, I am honestly not sure where it went. I haven't done a system restore or anything that I recall removing it for since I got the mobo and processor but I don't recall actually removing it. I'll remove that from the specs.

Full scan has been a while so I am starting it now to update that as we speak.