Windows 7 Forums

Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.


Windows 7: BSOD - Several BSOD errors - Frequently

17 Aug 2013   #11
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

Is it crashing before reaching desktop?

Driver verifier is supposed to crash, and we need to see those crash dumps. But if crashes take place before desktop, the dumps will not be recorded.

So, boot into safe mode and disable verifier. Then boot normally and try it again ... but dont select any driver provided by "microsoft" and "unknown" .... hopefully the subsequent crashes will occur after reaching the desktop.

Then, after it crashed a couple of times, post it following the Blue Screen of Death (BSOD) Posting Instructions.


My System SpecsSystem Spec
.
17 Aug 2013   #12
kshatriyan

Windows 7 Home Professional
 
 

Hello Arc..

It crashed after booting in to windows, I have made the zip file as instructed, please have a look at this..

Its been 20min still working fine not crashed yet...hmmm

Thank you
My System SpecsSystem Spec
17 Aug 2013   #13
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

The Verifier enabled crash dump is not getting anything clearly, but it is giving us some hint of a failing storage controller.
Code:
fffff880`0318bad8  fffff880`012ef5c4 iaStorA+0x745c4
fffff880`0318baf8  fffff880`012e9843 iaStorA+0x6e843
fffff880`0318bb18  fffff880`012e9b7f iaStorA+0x6eb7f
fffff880`0318bb48  fffff880`012820fe iaStorA+0x70fe
fffff880`0318bb60  fffff800`02a9ca95 nt!KiIpiInterrupt+0x135
fffff880`0318bb78  fffff880`0127ca8b iaStorA+0x1a8b
iaStorA is the Intel(R) 5 Series 4 Port SATA AHCI Controller, (c:\windows\system32\drivers\iastora.sys). It is often troublesome. Now disable Verifier. It may not crash again, other than a reboot.

Get rid of intel rapid storage. First uninstall it from Control Panel > Programs and Features. Then Uninstall the driver from device manager.
  1. Right click on "my computer" icon and click "manage" on the context menu.
  2. It will open the "computer management" window.
  3. Select "Device Manager" in the left pane, It will list all the existing devices up.
  4. Expand "IDE ATA/ATAPI controllers" by clicking on the triangle in front of it.
  5. Select one Intel device item under it, right click, uninstall.
  6. Continue the process for all Intel items under "IDE ATA/ATAPI controllers"
  7. Now restart the computer. At restart, windows will auto configure the appropriate native system driver.
When done, upload your MSINFO32.nfo file.
  1. Click on the start button
  2. Type "msinfo32" (without quotes) in the search bar of the start menu, click the resulting link. It will open the System Information window.
  3. File>Save. In the "File Name" filed, put "MSINFO32" (without Quote), give the save location to desktop, and click the "save" button.
  4. Give the time for processing, it will save a .nfo file on your desktop.
  5. Zip it, and upload it following the instruction.
My System SpecsSystem Spec
.

17 Aug 2013   #14
kshatriyan

Windows 7 Home Professional
 
 

Hello Arc

I have uninstalled that Intel Rapid Storage thing, and restarted, then the device manager had no intel items under IDE ATA/ATAPI.

I tried to get that msinfo32.nfo file but system started crashing again. I had to hard shutdown it now I have to wait for a whilst before I can start my laptop otherwise I keep getting these

0x00000001E
0x00000007E
Errors a lot.

I am really feel awful with this situation.

I will upload the msinfo32.nfo as soon as possible. Please help me fix this BSOD issue.


Thanking you.
My System SpecsSystem Spec
17 Aug 2013   #15
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

OK ... try to post following the Blue Screen of Death (BSOD) Posting Instructions. It will contain all that we need to see.
My System SpecsSystem Spec
18 Aug 2013   #16
kshatriyan

Windows 7 Home Professional
 
 

Hello Arc

I am uploading all the things you have asked. Please do let me know whats wrong, it crashes frequently and its very noisy as well that fan.


thanks
My System SpecsSystem Spec
18 Aug 2013   #17
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

Congrats on removing RST successfully. Your storage controller is the system native controller now, which never causes a BSOD on itself.
Code:
Name    Standard AHCI 1.0 Serial ATA Controller
Driver    c:\windows\system32\drivers\msahci.sys (6.1.7601.17514, 30.38 KB (31,104 bytes), 21/11/2010 08:53)
But still it is crashing. It is also revealing that there are some issues with the display driver. Its failing.
Code:
fffff880`03f9cc98  fffff880`04ad6d72Unable to load image \SystemRoot\system32\DRIVERS\atikmdag.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for atikmdag.sys
*** ERROR: Module load completed but symbols could not be loaded for atikmdag.sys
 atikmdag+0x1dd72
And the driver is really very old.
Code:
fffff880`04ab9000 fffff880`050de000   atikmdag T (no symbols)           
    Loaded symbol image file: atikmdag.sys
    Image path: \SystemRoot\system32\DRIVERS\atikmdag.sys
    Image name: atikmdag.sys
    Timestamp:        Thu Jan 14 10:28:19 2010 (4B4EA46B)
    CheckSum:         005D2FCD
    ImageSize:        00625000
    Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
Update your ATI/AMD display driver.
You can get it from the link in our forum, Latest AMD Catalyst Video Driver for Windows 7, or you may go to AMD Graphics Driver and Software and opt for Automatically Detect and Install the appropriate driver for your card.


During installation, you may opt for advanced installation, and install the display driver only, not the Catalyst Control Center.

Moreover, both the latest crashes indicated to "hardware".
Code:
BugCheck A, {11, 2, 0, fffff80002af2acc}

Probably caused by : hardware ( nt!KeUnstackDetachProcess+19c )

Followup: MachineOwner
-----------------------------------------------------------------
BugCheck 3B, {c0000005, fffff80002aaa73e, fffff88003f9cfe0, 0}

Probably caused by : hardware ( nt!ExInitializeResourceLite+ee )

Followup: MachineOwner
---------
So you need to check the stability and performance of your hardware too.

Test your RAM modules for possible errors.
How to Test and Diagnose RAM Issues with Memtest86+
Run memtest for at least 8 passes, preferably overnight.

Stress test the Graphics Card using Furmark.
Video Card - Stress Test with Furmark

Is the computer hot? Report us the heat of the computer after a couple of hours of your normal usage. Upload a screenshot of the summery tab of Speccy.
My System SpecsSystem Spec
18 Aug 2013   #18
kshatriyan

Windows 7 Home Professional
 
 

Hello Arc

Thank you so much, well about the memory test, I have already completed that the first time you told me. I got 9 passes without any errors. (Memtest86+ v4.20)

I will do the ATI upgrade and the laptop gets hot sometimes but to be honest laptop restarts more than I can even work on something, I will do the test speecy and upload the data.

Thank you.
My System SpecsSystem Spec
18 Aug 2013   #19
kshatriyan

Windows 7 Home Professional
 
 

Hello there

When I try to run the furmark test my laptop crashed in like 2 min. What should I do.

Thank you.
My System SpecsSystem Spec
18 Aug 2013   #20
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

Quote   Quote: Originally Posted by kshatriyan View Post
Hello there

When I try to run the furmark test my laptop crashed in like 2 min. What should I do.

Thank you.
Take the laptop to a technician ... ask him to replace the GPU. Or if it is within warranty, use it.
That is enough reason to indicate hardware failure in both of your latest dumps we checked.
My System SpecsSystem Spec
Reply

 BSOD - Several BSOD errors - Frequently




Thread Tools Search this Thread
Search this Thread:

Advanced Search




Similar help and support threads
Thread Forum
BSOD frequently and I am not sure what to do...
I have recently been experiencing a lot of BSOD for no reason. I haven't installed any new hardware, and I have had this computer running for about a year now with no issues. Listed below is the error code that keeps popping up. Problem signature: Problem Event Name: BlueScreen OS...
BSOD Help and Support
BSOD's suddenly occurring very frequently, errors 0x00000024, 4a, 1b
Hello, I am new to these forums and was hoping for some help regarding my rather extreme BSOD situation. I've had this PC from Chillblast for over 2 years now, and other than the occasional BSOD (think I've had 3/4 in those 2 years), which was usually rectified with a nVidia driver update, it...
BSOD Help and Support
Frequently BSOD errors with brand new PC
Hello there, I just recently bought a new custom build PC - After I have installed the Os (Windows 7 Home Premium) Gives me BSOD in about every 30min - 1hour. Already tried to reinstall the Os but I have the very same problem again. I have attached the Dump files. Here is all the...
BSOD Help and Support
BSOD Very Frequently While Using PC
Hello, I've been having BSODs ever since i bought this new PC but recently the BSODs have become very frequent. I've had this PC for about 8 months now but during this time BSODs HAVE occurred, but only once every couple days or weeks. Now it BSODs very frequently, about once every 20mins-2hr....
BSOD Help and Support
BSOD frequently
hello everyone! First of all please excuse my bad English. Now let's get to the problem. Since I installed Windows 7, i see regular BSOD. I did research on the net and I found how to interpret the minidump file windebugg tool. Here is the report from windebugg: Microsoft (R) Windows...
BSOD Help and Support
BSOD Frequently
I have been getting the BSOD very frequently recently. I have attached the dump files. Please help! Thanks in advance!
BSOD Help and Support


Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd

All times are GMT -5. The time now is 14:48.

Twitter Facebook Google+



Windows 7 Forums

Seven Forums Android App Seven Forums IOS App