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Windows 7: Random BSOD when I connect my External HDD

16 Aug 2013   #1
Razor505

Windows 7 Home Premium x64
 
 
Random BSOD when I connect my External HDD

My Motherboard is an Asus Sabertooth 990fx R2.0, I have everything up to date. When ever I plug in my Toshiba 3TB HDD it gives me a BSOD about something in Sysport.sys Error in non-paged area. I removed Daemon tools since lots of people say it causes BSOD.
Attachment 281766


My System SpecsSystem Spec
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16 Aug 2013   #2
Chenry

Windows 7 Pro 32-bit
 
 

Greetings, dear.
Please try to install the storage driver, it's caused by file storport.sys, the driver of storage port.
I suggest you can get the installer from its official site.
My System SpecsSystem Spec
16 Aug 2013   #3
Razor505

Windows 7 Home Premium x64
 
 

Quote   Quote: Originally Posted by Chenry View Post
Greetings, dear.
Please try to install the storage driver, it's caused by file storport.sys, the driver of storage port.
I suggest you can get the installer from its official site.
I looked on Toshiba, but there is no support for this product.
My System SpecsSystem Spec
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16 Aug 2013   #4
Dsprague

Microsoft Community Contributor Award Recipient

Windows 7 enterprise 64 bit, Windows 7 Pro 64 bit ,Windows 8 64bit
 
 

It looks like your USB 3.0 drivers are failing for some reason:

Code:
*** WARNING: Unable to verify timestamp for ASUSumsc.sys
*** ERROR: Module load completed but symbols could not be loaded for ASUSumsc.sys
Driver Reference Table - ASUSumsc.sys

Code:
*** WARNING: Unable to verify timestamp for ASUSstpt.sys
*** ERROR: Module load completed but symbols could not be loaded for ASUSstpt.sys
Driver Reference Table - ASUSstpt.sys

try updating the drivers from here: ASUSTeK Computer Inc. -Support- Drivers and Download P8Z68-V PRO

the drivers you want are under USB it should be the second Item in the list once you expand USB.
My System SpecsSystem Spec
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 Random BSOD when I connect my External HDD




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