BSOD running prime95 "Blend" torture test, error 0x00000124 (Win7 x64)

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  1. Posts : 31
    Windows 7 Ultimate x64
       #1

    BSOD running prime95 "Blend" torture test, error 0x00000124 (Win7 x64)


    Hi everyone,

    I just finished my first computer build in 5 years last night (my previous one being an Intel Q6600 first-gen quad-core build), installed Windows 7 Ultimate x64, installed all of my core motherboard drivers via Gigabyte's website, updated my BIOS from version F3 to F7, and installed prime95, CPU-Z, and hwinfo. Please note that I installed nothing in addition to the aforementioned software (not even Windows updates). I then started a prime95 "Blend" torture test last night at around 9 PM. I periodically checked on the machine every couple hours until I went to bed around 1 AM. I then checked on it at 9 AM before I headed off to work and it seemed fine (at the 12 hour mark of the torture test). When I got home this evening, the machine was sitting at a logon prompt, and after logging in the machine told me that Windows had recovered from a serious error around 11:15 AM (the 14 hour mark of the torture test). I then checked out the Event Viewer -> System Log and found a 0x00000124 BugCheck.

    Additional Hardware Info:
    CPU Cooler: Noctua NH-U14S with a second added Noctua 140mm fan at the back
    Case: Fractal Design Define R4 with 3 140mm Fractal Design fans
    Add-in Cards: None for the sake of stress testing

    Just for the heck of it, I've decided to bring Windows 7 completely up-to-date via Microsoft Update, praying that my issue can be resolved with a Hot Fix. Any help is greatly appreciated on this as I'm incredibly concerned I've managed to damage something =(. Please let me know if any additional information is needed!

    Thanks,
    -Snipe
    Last edited by Sniperm4n; 16 Aug 2013 at 23:07. Reason: Removing system specs as they can be easily obtained at the bottom of my post
      My Computer


  2. Posts : 3,056
    Windows 10
       #2

    Your CPU may be overheating:
    Event[1179]:
    Log Name: System
    Source: Microsoft-Windows-Kernel-Power
    Date: 2013-08-16T11:14:44.132
    Event ID: 89
    Task: N/A
    Level: Information
    Opcode: Info
    Keyword: N/A
    User: S-1-5-18
    User Name: NT AUTHORITY\SYSTEM
    Computer: 4770k
    Description:
    ACPI thermal zone ACPI\ThermalZone\TZ01 has been enumerated.
    _PSV = 381K
    _TC1 = 1
    _TC2 = 5
    _TSP = 1000ms
    _AC0 = 0K
    _AC1 = 0K
    _AC2 = 0K
    _AC3 = 0K
    _AC4 = 0K
    _AC5 = 0K
    _AC6 = 0K
    _AC7 = 0K
    _AC8 = 0K
    _AC9 = 0K
    _CRT = 378K
    _HOT = 0K
    _PSL - see event data.
    That was logged in the Event Viewer and correspond to the time of the bugcheck.
    Download Speccy and post a screenshot.

    • One while idle.
    • Second while under intensive load.

    Side Note:
    You shouldn't use Prime95 to test a Haswell chip.
    The instruction set is not updated to the newer architecture
    I recommend using other tools.
    Aida64 is not freeware but very much recommended.
      My Computer


  3. Posts : 31
    Windows 7 Ultimate x64
    Thread Starter
       #3

    Thank you for the prompt response YoYo155! Can you recommend a utility other than Prime95 that's free to stress my CPU for the second screenshot you've requested? I'll install Speccy and snap a screenshot at idle in the interim.
      My Computer


  4. Posts : 3,056
    Windows 10
       #4

    I'm positive that the Custom Builds and Overclocking section of the forums will be able to help you with stress testing Haswell :) .

    But for now lets see how it handles temperature.
      My Computer


  5. Posts : 31
    Windows 7 Ultimate x64
    Thread Starter
       #5

    Thank you for politely pointing me to the appropriate resource, very new to this forum in case you hadn't guessed ;-). Will review it now...
      My Computer


  6. Posts : 31
    Windows 7 Ultimate x64
    Thread Starter
       #6

    Speccy Idle Screenshot


    Attached is a Speccy screenshot while at idle. Still working on figuring out the at-load screenshot. A quick note that the temp seems to jump from 33-37 (I happened to snap a screenshot at 35).

    Thanks,
    -Snipe
      My Computer


  7. Posts : 3,056
    Windows 10
       #7

    No rush, it's best to do the right thing.
      My Computer


  8. Posts : 31
    Windows 7 Ultimate x64
    Thread Starter
       #8

    I decided to install the 30-day trial of Aida64 Extreme 3.00.2571 Beta as it seems to be fully functional during the 30 days. I just started the stability test and the processor is running anywhere from 47-56. Would you still like to see a screenshot?
      My Computer


  9. Posts : 3,056
    Windows 10
       #9

    You can upload it if you like but I take your word for it.
    In the post above, you mentioned it happened after several hours am I right?
      My Computer


  10. Posts : 31
    Windows 7 Ultimate x64
    Thread Starter
       #10

    Correct, the BugCheck happened at approx. the 14-hour mark of prime95x64 "Blend" stress testing (test was started around 9 PM last night and the BugCheck occurred at 11:14 AM this morning). I also just audited the System Log and verified that only one BugCheck has occurred. Whatcha think? I'm concerned I've damaged the proc and/or will have an unstable system.
      My Computer


 
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