bsod while running normal tasks and low games


  1. Posts : 15
    windows 7 ultimate 32 bit
       #1

    bsod while running normal tasks and low games


    hi i have recently build a custom computer and am getting bsod frequently since these 2 weeks...i dont play high end games much but while watching youtube suddenly a hammer sound comes and i see bsod>. i have to reboot to get it on;also while playing low end online games like league of legends my computer freezes for exactly 15 seconds and i die in the game,i have not overclocked my computer and set it to balanced performance.. i usually get d1 error..
      My Computer


  2. Arc
    Posts : 35,373
    Microsoft Windows 10 Pro Insider Preview 64-bit
       #2

    Hello asfagus.

    Your BSOD is caused by a network adapter driver, but to know more about it, we need to see your MSINFO.NFO file. That one included in the zip is corrupt. So upload your MSINFO32.nfo file.

    1. Click on the start button
    2. Type "msinfo32" (without quotes) in the search bar of the start menu, click the resulting link. It will open the System Information window.
    3. File>Save. In the "File Name" filed, put "MSINFO32" (without Quote), give the save location to desktop, and click the "save" button.
    4. Give the time for processing, it will save a .nfo file on your desktop.
    5. Zip it, and upload it following the instruction.

    Also .... upload the text version of MSINFO32.nfo, too.

    At step 3 above,... do File > Export. All the other are same ... It will save a text file. Upload it too.
      My Computer


  3. Posts : 15
    windows 7 ultimate 32 bit
    Thread Starter
       #3

    you are kinda right because im using a tp link tl-wn721n wifi adapter on my pc.....i think that is a problem because it keeps disconnecting from my wifi and my wifi windows icon keeps freezing for minutes.... but about my graphic card,do u think its fine? i was doubting it had a problem since i bot it because my 15 second freezing issue was there in bf3 also..... when i played offline.... maybe graphic card is not connected properly..or hardware issue
      My Computer


  4. Arc
    Posts : 35,373
    Microsoft Windows 10 Pro Insider Preview 64-bit
       #4

    asfagus said:
    you are kinda right because im using a tp link tl-wn721n wifi adapter on my pc.....
    That is the information I was searching for :)

    The BSOD is caused by Athur.sys, which is developed by Qualicomm Athores, but used by TP-LINK Wireless USB Adapter.
    Code:
    Name:    [00000011] TP-LINK Wireless USB Adapter    
    Driver:    c:\windows\system32\drivers\athur.sys
    Code:
    *******************************************************************************
    *                                                                             *
    *                        Bugcheck Analysis                                    *
    *                                                                             *
    *******************************************************************************
    
    Use !analyze -v to get detailed debugging information.
    
    BugCheck D1, {eb52401, 2, 0, a4070abc}
    
    Unable to load image \SystemRoot\system32\DRIVERS\athur.sys, Win32 error 0n2
    *** WARNING: Unable to verify timestamp for athur.sys
    *** ERROR: Module load completed but symbols could not be loaded for athur.sys
    Probably caused by : athur.sys ( athur+33abc )
    
    Followup: MachineOwner
    ---------
    And the driver is old.
    Code:
    a403d000 a41c1000   athur    T (no symbols)           
        Loaded symbol image file: athur.sys
        Image path: \SystemRoot\system32\DRIVERS\athur.sys
        Image name: athur.sys
        Timestamp:        Wed Apr 20 15:35:59 2011 (4DAEB007)
        CheckSum:         0018C064
        ImageSize:        00184000
        Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
    Try to search updates in Download - Welcome to TP-LINK.

    My experience says that the site does not have update for all the models, as the driver is not developed by them. Atheros is also not interested to update those drivers, as it is not marketed by them. Still, search for possible updates and install those. Let us know how it is running after the update is applied.

    For the further BSODS, post it following the Blue Screen of Death (BSOD) Posting Instructions.
      My Computer


  5. Posts : 15
    windows 7 ultimate 32 bit
    Thread Starter
       #5

    the latest proper update is 2011 only....but theres this beta update of 2013 for windows 7,i think that would be the best for me
    TL-WN721N - Welcome to TP-LINK

    thank you btw
      My Computer


  6. Arc
    Posts : 35,373
    Microsoft Windows 10 Pro Insider Preview 64-bit
       #6

    OK .. let us know the situation after a couple of days :)
      My Computer


 

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