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Windows 7: BSOD : Clock Interrupt Not received/Driver_IRQL_Not_Less_or_Equal

18 Aug 2013   #1
theoneranto

Windows 7 64 Bit
 
 
BSOD : Clock Interrupt Not received/Driver_IRQL_Not_Less_or_Equal

Hello People. First off, I'm sorry if this is a potential duplicate post of someone else's thread. I looked through but got relatively confused. So i figured i would create an account and upload my data via the SF Diagnostic Tool.

To state my problem: I built my computer about two years ago. Around the same time i occasionally got my most common BSOD which is "A clock interrupt was not received on a secondary processor". Throughout the past two years another BSOD that seems to pop up is "DRIVER_IRQL_NOT_LESS_OR_EQUAL". There is a third BSOD but i can't remember it.

I'm mainly posting because this weekend they released the FF14 Open Beta. I am a pretty big gamer, primarily Blizzard games but was excited to play 14. The Clock Interrupt BSOD seemed to happen every single time i started to play after what seemed like a set amount of minutes. It has also happened to me when Playing WOW with Ventrilo up, WoW with a video up, Elder Scrolls by itself, its WAY to frequent and its time i addressed this problem.

I currently do not overclock my system. Computer on average runs around 55-57c. I use two monitors. Off the top of my head not sure what else you guys will need. I'll post this and check back from time to time. I pre-thank anyone who has the time to debug my problem.

Thank you - Will.


My System SpecsSystem Spec
.
19 Aug 2013   #2
koolkat77

Microsoft Community Contributor Award Recipient

Windows 10 Home 64Bit
 
 

Uninstall your current antivirus as it is contributing to your BSOD's. Replace with Microsoft Security Essentials & the Free version of Malwarebytes, update and make full scans separately:
Uninstallers (removal tools) for common antivirus software - ESET Knowledgebase

Help protect your PC with Microsoft Security Essentials

Malwarebytes Free
  • Do not start the trial version of MalwareBytes
You may also take a look at:
Good & Free System Security Combination
Reduce items at start up:
Performing a Clean Startup in Windows 7

Add, or Remove Startup Programs in Windows 7
Your Antivirus software is basically whats just needed there.

Make scans with -
TDSSKiller Rootkit Removal Utility Free Download | Kaspersky Lab US

Online Virus Scanner Eset
Use the System File Checker tool and Run Disk Check:
Repair Windows 7 System Files with System File Checker

Run Disk Check in Windows 7 for Bad Sectors & Errors
asusgsb.sys Thu Sep 27 19:14:50 2007
ASUS Virtual Video Capture Device Driver. Installed as a part of the Asus Gamer OSD utility.
Driver Reference Table - asusgsb.sys

ATKDispLowFilter.sys Wed May 14 09:03:13 2008
ASUSTeK Display Lower Filter. Installed as a part of the Asus Gamer OSD utility.
Driver Reference Table - ATKDispLowFilter.sys

adfs.SYS Fri Jun 27 02:52:37 2008
Adobe File System Driver
Driver Reference Table - adfs.SYS

AiChargerPlus.sys Mon Nov 8 12:48:26 2010
Asus Charger Driver [br] Likely BSOD cause - haven't seen recently (15Jan2013)
Driver Reference Table - AiChargerPlus.sys

ASUSTeK Display Lower Filter software seems to be contributing to the crashes. Please uninstall this software with Revo Uninstaller.

information   Information
  • Download and install Revo Uninstaller free from here:
    Download Revo Uninstaller Freeware
    Opt for "Advanced Mode" and uninstall the software (also delete the leftover registry entries).


Upload a screenshot using:
CrystalDiskInfo
For how to upload a screenshot or file, read here

Test your Hard Drive by running:
Hard Drive Diagnostic Procedure
Monitor hardware temperature with system monitoring software like Speccy or HWMonitor:
Piriform - Speccy

CPUID - HWMonitor
Test and Diagnose RAM Issues with Memtest86+:
RAM - Test with Memtest86+
Tip   Tip
  • Pay close attention to part 3 of the tutorial "If you have errors"
  • Test the RAM with Memtest86+ for at least 7-10 passes. It may take up to 22 passes to find problems. Make sure to run it once after the system has been on for a few hours and is warm, and then also run it again when the system has been off for a few hours and is cold.


Dumps....
Code:
Built by: 7601.18113.amd64fre.win7sp1_gdr.130318-1533
Debug session time: Sun Aug 18 08:12:52.629 2013 (UTC + 6:00)
System Uptime: 0 days 0:13:25.784
BugCheck D1, {0, 2, 0, fffff88003d22cbc}
*** WARNING: Unable to verify timestamp for ATKDispLowFilter.sys
*** ERROR: Module load completed but symbols could not be loaded for ATKDispLowFilter.sys
Probably caused by : dxgmms1.sys ( dxgmms1!VidSchDdiNotifyDpcWorker+48 )
BUGCHECK_STR:  0xD1
PROCESS_NAME:  System
ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
Built by: 7601.18113.amd64fre.win7sp1_gdr.130318-1533
Debug session time: Sun Aug 18 07:58:37.574 2013 (UTC + 6:00)
System Uptime: 0 days 0:14:24.729
BugCheck 101, {21, 0, fffff88002f65180, 2}
Probably caused by : Unknown_Image ( ANALYSIS_INCONCLUSIVE )
BUGCHECK_STR:  CLOCK_WATCHDOG_TIMEOUT_6_PROC
PROCESS_NAME:  ffxiv.exe
ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
Built by: 7601.18113.amd64fre.win7sp1_gdr.130318-1533
Debug session time: Sun Aug 18 07:43:21.618 2013 (UTC + 6:00)
System Uptime: 0 days 0:06:36.788
BugCheck 101, {21, 0, fffff880030a5180, 5}
Probably caused by : Unknown_Image ( ANALYSIS_INCONCLUSIVE )
BUGCHECK_STR:  CLOCK_WATCHDOG_TIMEOUT_6_PROC
PROCESS_NAME:  ffxiv.exe
ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
Built by: 7601.18113.amd64fre.win7sp1_gdr.130318-1533
Debug session time: Thu Aug 15 07:12:11.204 2013 (UTC + 6:00)
System Uptime: 0 days 2:37:56.374
BugCheck 101, {21, 0, fffff88002f65180, 2}
Probably caused by : Unknown_Image ( ANALYSIS_INCONCLUSIVE )
BUGCHECK_STR:  CLOCK_WATCHDOG_TIMEOUT_6_PROC
PROCESS_NAME:  svchost.exe
ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
My System SpecsSystem Spec
19 Aug 2013   #3
theoneranto

Windows 7 64 Bit
 
 

Thanks for the response Koolkat. I did uninstall AVG and switched to MSE. On a side note - you recommended a bunch of programs in your response, a bit confusing as to what is actually Required and suggested.

As for "ASUSTeK Display Lower Filter" - Kinda confused on that one. It seems to be connected to some program that monitors my CPU Temps and ability to overclock. I dont overclock but i do like to watch my comp temp, since i dual monitor and game heavily. What exactly do i have to uninstall? I installed that Revo Uninstaller but oddly it didn't show AVG listed to uninstall, so i did it the old fashioned way through add/remove. In revo it only shows two programs that might be connected to the software in question: ASUS Smart Doctor and ASUS Gamer OSD. Which one of those is the culprit? If you need more info ask away!
My System SpecsSystem Spec
.

19 Aug 2013   #4
koolkat77

Microsoft Community Contributor Award Recipient

Windows 10 Home 64Bit
 
 

The below drivers are the one you have to either update, or remove completely.
Quote:
asusgsb.sys Thu Sep 27 19:14:50 2007
ASUS Virtual Video Capture Device Driver. Installed as a part of the Asus Gamer OSD utility.
Driver Reference Table - asusgsb.sys

ATKDispLowFilter.sys Wed May 14 09:03:13 2008
ASUSTeK Display Lower Filter. Installed as a part of the Asus Gamer OSD utility.
Driver Reference Table - ATKDispLowFilter.sys

adfs.SYS Fri Jun 27 02:52:37 2008
Adobe File System Driver
Driver Reference Table - adfs.SYS

AiChargerPlus.sys Mon Nov 8 12:48:26 2010
Asus Charger Driver [br] Likely BSOD cause - haven't seen recently (15Jan2013)
Driver Reference Table - AiChargerPlus.sys
My System SpecsSystem Spec
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 BSOD : Clock Interrupt Not received/Driver_IRQL_Not_Less_or_Equal




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