Windows 7 Forums

Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.


Windows 7: BSOD on a Custom Computer?

18 Aug 2013   #1
andel90

Windows Xp And Windows 7 Ultimate (Partitioned)
 
 
BSOD on a Custom Computer?

Hi im getting Random BSOD Screens, Can anyone assist me please?

Also here is the one i got today :

ntoskrnl.exe
ataport.SYS
kneps.sys

Any help would be really appreciated.

Thanks.


My System SpecsSystem Spec
.
18 Aug 2013   #2
koolkat77

Microsoft Community Contributor Award Recipient

Windows 10 Home 64Bit
 
 

My System SpecsSystem Spec
20 Aug 2013   #3
andel90

Windows Xp And Windows 7 Ultimate (Partitioned)
 
 

Quote   Quote: Originally Posted by koolkat77 View Post
Hi thanks mate i have attached a RAR file of the minidumps is that okay? thanks
My System SpecsSystem Spec
.

20 Aug 2013   #4
koolkat77

Microsoft Community Contributor Award Recipient

Windows 10 Home 64Bit
 
 

MSINFO32:
Please go to Start and type in "msinfo32.exe" (without the quotes) and press Enter
Save the report as an .nfo file, then zip up the .nfo file and upload/attach the .zip file with your next post.
Also, save a copy as a .txt file and include it also (it's much more difficult to read, but we have greater success in getting the info from it).

systeminfo:
Please open an elevated (Run as administrator) Command Prompt and type (or copy/paste) "systeminfo.exe >%USERPROFILE%\Desktop\systeminfo.txt" (without the quotes) and press Enter. Then navigate to Desktop to retrieve the syteminfo.txt file. If you have difficulties with making this work, please post back. Then zip up the .txt file and upload/attach the .zip file with your next post.
My System SpecsSystem Spec
20 Aug 2013   #5
andel90

Windows Xp And Windows 7 Ultimate (Partitioned)
 
 

Quote   Quote: Originally Posted by koolkat77 View Post
MSINFO32:
Please go to Start and type in "msinfo32.exe" (without the quotes) and press Enter
Save the report as an .nfo file, then zip up the .nfo file and upload/attach the .zip file with your next post.
Also, save a copy as a .txt file and include it also (it's much more difficult to read, but we have greater success in getting the info from it).

systeminfo:
Please open an elevated (Run as administrator) Command Prompt and type (or copy/paste) "systeminfo.exe >%USERPROFILE%\Desktop\systeminfo.txt" (without the quotes) and press Enter. Then navigate to Desktop to retrieve the syteminfo.txt file. If you have difficulties with making this work, please post back. Then zip up the .txt file and upload/attach the .zip file with your next post.

Thanks i have attached the NFO Files, but the systeminfo file im having problems with i have performed the task but nothing appears on the desktop even though i have run it as administrator.

thanks
My System SpecsSystem Spec
20 Aug 2013   #6
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

Scan the system for possible virus infection with the following programs; not with the installed KIS.
Update your ATI/AMD display driver.
You can get it from the link in our forum, Latest AMD Catalyst Video Driver for Windows 7, or you may go to AMD Graphics Driver and Software and opt for Automatically Detect and Install the appropriate driver for your card.


During installation, you may opt for advanced installation, and install the display driver only, not the Catalyst Control Center.


Let us know the results.
My System SpecsSystem Spec
23 Aug 2013   #7
andel90

Windows Xp And Windows 7 Ultimate (Partitioned)
 
 

Quote   Quote: Originally Posted by Arc View Post
Scan the system for possible virus infection with the following programs; not with the installed KIS.
Update your ATI/AMD display driver.
You can get it from the link in our forum, Latest AMD Catalyst Video Driver for Windows 7, or you may go to AMD Graphics Driver and Software and opt for Automatically Detect and Install the appropriate driver for your card.


During installation, you may opt for advanced installation, and install the display driver only, not the Catalyst Control Center.


Let us know the results.
Thank you for the reply and the advise.

I have checked for viruses etc using the tools you provided, there were no viruses found.
I have downloaded the AMD software and installed it.

What should i do now ?

Can i also point out the fan was extremely loud after the installation.

Thanks
My System SpecsSystem Spec
23 Aug 2013   #8
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

Quote   Quote: Originally Posted by andel90 View Post

What should i do now ?

Can i also point out the fan was extremely loud after the installation.

Thanks
Well ... now you should wait and observe the situation.

Which fan is loud there?
My System SpecsSystem Spec
23 Aug 2013   #9
andel90

Windows Xp And Windows 7 Ultimate (Partitioned)
 
 

Quote   Quote: Originally Posted by Arc View Post
Quote   Quote: Originally Posted by andel90 View Post

What should i do now ?

Can i also point out the fan was extremely loud after the installation.

Thanks
Well ... now you should wait and observe the situation.

Which fan is loud there?
Thanks

Its one of the fans that are attached to the case i think its the one at the front.

I have the cs storm case.

thanks
My System SpecsSystem Spec
23 Aug 2013   #10
andel90

Windows Xp And Windows 7 Ultimate (Partitioned)
 
 

Just to let you know i have had another BS i have attached the dump files to this post thanks.
My System SpecsSystem Spec
Reply

 BSOD on a Custom Computer?




Thread Tools Search this Thread
Search this Thread:

Advanced Search




Similar help and support threads
Thread Forum
Custom Built Computer - Random BSOD
Hi team, I built my own computer a few weeks ago, after a few days I started getting the BSOD randomly. I have never had the time to sit and troubleshoot the issue until now. I have tested the RAM but this did not help the issue. I have performed a clean install of Windows 7 My machine has...
BSOD Help and Support
Various BSoD's on Custom Built Computer
Hello, A small bit of history first: The computer in question is a custom build that I had been using for around 5 years with no problems at all. I then gave it to my sister after a complete format, and she has started to experience many BSoD's with it. Please note that only the internal...
BSOD Help and Support
Custom Build Computer, BSOD on first day.
I just built my first (cheap) gaming computer today. However, I keep getting blue screened, and it happens very frequently. Within the last 3 hours of trying to troubleshoot this issue myself, it has blue screened on me about 12 times. I cannot be certain when/why it occurs. It's happened...
BSOD Help and Support
BSOD on newish custom computer while playing LoL
Hi, I routinely get BSOD while playing League of Legends. I pulled this off of WhoCrashed If I could get some information as to what I should try next, I'd appreciate it. Thanks Edit: Added SF Diagnostic Tool info
BSOD Help and Support
BSOD randomly... Custom Computer
I've had my computer for several months now and it intermittently gets a BSOD. Sometimes it happens shortly after booting up, but other times it happens after I've been working for several hours. I cannot detect a discernible pattern. It is a custom built computer (specs filled in). I have very...
BSOD Help and Support
0x0000001e BSOD on custom built computer
I recently built a new computer and have been getting between 1 and 4 BSODs a day. They seem to occur at no particular occasion when I am not doing a particular task. I have had blue screens when the computer is idle, when playing a game. Can someone please help me find out the issue here?
BSOD Help and Support


Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd

All times are GMT -5. The time now is 08:03.

Twitter Facebook Google+



Windows 7 Forums

Seven Forums Android App Seven Forums IOS App