BSOD on a Custom Computer?

koolkat77 said:

Please follow - Blue Screen of Death Posting Instructions

Hi thanks mate i have attached a RAR file of the minidumps is that okay? thanks

koolkat77 said:

MSINFO32:

Please go to Start and type in "msinfo32.exe" (without the quotes) and press Enter
Save the report as an .nfo file, then zip up the .nfo file and upload/attach the .zip file with your next post.
Also, save a copy as a .txt file and include it also (it's much more difficult to read, but we have greater success in getting the info from it).

systeminfo:

Please open an elevated (Run as administrator) Command Prompt and type (or copy/paste) "systeminfo.exe >%USERPROFILE%\Desktop\systeminfo.txt" (without the quotes) and press Enter. Then navigate to Desktop to retrieve the syteminfo.txt file. If you have difficulties with making this work, please post back. Then zip up the .txt file and upload/attach the .zip file with your next post.

Thanks i have attached the NFO Files, but the systeminfo file im having problems with i have performed the task but nothing appears on the desktop even though i have run it as administrator.

thanks

Arc said:

Scan the system for possible virus infection with the following programs; not with the installed KIS.

• Anti-rootkit utility TDSSKiller
• Windows Defender Offline

Update your ATI/AMD display driver.
You can get it from the link in our forum, Latest AMD Catalyst Video Driver for Windows 7, or you may go to AMD Graphics Driver and Software and opt for Automatically Detect and Install the appropriate driver for your card.


During installation, you may opt for advanced installation, and install the display driver only, not the Catalyst Control Center.


Let us know the results.

Thank you for the reply and the advise.

I have checked for viruses etc using the tools you provided, there were no viruses found.
I have downloaded the AMD software and installed it.

What should i do now ?

Can i also point out the fan was extremely loud after the installation.

Thanks

Arc said:

andel90 said:

What should i do now ?

Can i also point out the fan was extremely loud after the installation.

Thanks

Well ... now you should wait and observe the situation.

Which fan is loud there?

Thanks

Its one of the fans that are attached to the case i think its the one at the front.

I have the cs storm case.

thanks

Just to let you know i have had another BS i have attached the dump files to this post thanks.