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Windows 7: Since thunder storm im am getting multiple BSOD all with 0x000000F4

19 Aug 2013   #1
Dimitry1986

windows 7 pro X64
 
 
Since thunder storm im am getting multiple BSOD all with 0x000000F4

Hi since a month now we here in Quebec had a hure thuinderstorm and since my computer is acting really strange, ive tested all my components, and contacted my Motherboard mnanifacturer and Processor manifacture, and exchanged both send back the old ones, and again i am getting these BS OS with F4 error.

Ive Ran multiple times MEMTEST86+ V4.2 and ran it all day long, passes 7 test and failed 0

keep in mind this is a pc i built for the boss of my compagny and is not for playing games but to surf the web, create invoice and sometimes opening plans in AutoCAD2012,

as soon i make the computer work a littlebit by multytasking the pc starts to freeze, then Iexplorer.exe crashes then i get a mem dump BSOD then computer restarts

at this point im about to contact the power suply and ram manufaturer and exchange those 2 components since my HDD and SSD seems fine


My System SpecsSystem Spec
.
19 Aug 2013   #2
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

Hi Dimitry1986.

A stop 0xF4 is somehow storage device related error. Do some Disc checks.
  1. Update your SSD's Firmware: https://downloadcenter.intel.com/Det...?DwnldID=18363
  2. Re-seat the sata and power.
  3. Run chkdsk /f/r, following the option two of the tutorial Disk Check
  4. Seatool for dos: SeaTools | Seagate download
    Burn it in a blank cd. boot from the CD, click on "Accept", wait for it to finish detecting the drives, then in the upper left corner select "Basic Tests", then select "Long Test" and let it run.
Daemon Tools, Alcohol 120% and Power Archiver Pro uses SCSI Pass Through Direct (SPTD), which is a well known BSOD causer. Uninstall Daemon Tools at first. Then download SPTD standalone installer from Disk-Tools.com, and execute the downloaded file as guided below :
  • Double click to open it.
  • Click this button only:
  • If it is grayed out, as in the picture, there is no more SPTD in your system, and you just close the window.
Free up the startup. Windows does not need any other program to auto start with it, but the auto start programs often conflicts and causes various problems including BSODs.
  1. Click on the Start button
  2. Type “msconfig (without quotes), click the resulting link. It will open the System Configuration window.
  3. Select the “Startup” tab.
  4. Deselect all items other than the antivirus.
  5. Apply > OK
  6. Accept then restart.
Let us know the results.
_____________________________________________________________________________
BSOD ANALYSIS:
Code:
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck F4, {3, fffffa800ab809e0, fffffa800ab80cc0, fffff800031d60d0}

----- ETW minidump data unavailable-----
Probably caused by : csrss.exe

Followup: MachineOwner
---------

6: kd> !analyze -v
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

CRITICAL_OBJECT_TERMINATION (f4)
A process or thread crucial to system operation has unexpectedly exited or been
terminated.
Several processes and threads are necessary for the operation of the
system; when they are terminated (for any reason), the system can no
longer function.
Arguments:
Arg1: 0000000000000003, Process
Arg2: fffffa800ab809e0, Terminating object
Arg3: fffffa800ab80cc0, Process image file name
Arg4: fffff800031d60d0, Explanatory message (ascii)

Debugging Details:
------------------

----- ETW minidump data unavailable-----

PROCESS_OBJECT: fffffa800ab809e0

IMAGE_NAME:  csrss.exe

DEBUG_FLR_IMAGE_TIMESTAMP:  0

MODULE_NAME: csrss

FAULTING_MODULE: 0000000000000000 

PROCESS_NAME:  csrss.exe

EXCEPTION_CODE: (NTSTATUS) 0xc0000005 - The instruction at 0x%08lx referenced memory at 0x%08lx. The memory could not be %s.

BUGCHECK_STR:  0xF4_c0000005

CUSTOMER_CRASH_COUNT:  1

DEFAULT_BUCKET_ID:  WIN7_DRIVER_FAULT

CURRENT_IRQL:  0

STACK_TEXT:  
fffff880`08f12e38 fffff800`0325dd92 : 00000000`000000f4 00000000`00000003 fffffa80`0ab809e0 fffffa80`0ab80cc0 : nt!KeBugCheckEx
fffff880`08f12e40 fffff800`0320a1db : ffffffff`ffffffff fffffa80`0ac4a920 fffffa80`0ab809e0 fffffa80`0ab809e0 : nt!PspCatchCriticalBreak+0x92
fffff880`08f12e80 fffff800`03189ec4 : ffffffff`ffffffff 00000000`00000001 fffffa80`0ab809e0 00000000`00000008 : nt! ?? ::NNGAKEGL::`string'+0x17476
fffff880`08f12ed0 fffff800`02ecee13 : fffffa80`0ab809e0 fffff800`c0000005 fffffa80`0ac4a920 00000000`01790300 : nt!NtTerminateProcess+0xf4
fffff880`08f12f50 fffff800`02ecb3d0 : fffff800`02f1a83f fffff880`08f13a38 fffff880`08f13790 fffff880`08f13ae0 : nt!KiSystemServiceCopyEnd+0x13
fffff880`08f130e8 fffff800`02f1a83f : fffff880`08f13a38 fffff880`08f13790 fffff880`08f13ae0 00000000`01791e10 : nt!KiServiceLinkage
fffff880`08f130f0 fffff800`02ecf202 : fffff880`08f13a38 00000000`00012284 fffff880`08f13ae0 00000000`017918e8 : nt! ?? ::FNODOBFM::`string'+0x488e4
fffff880`08f13900 fffff800`02ecdd7a : 00000000`00000001 00000000`01790a18 00000000`017ce501 00000000`00012284 : nt!KiExceptionDispatch+0xc2
fffff880`08f13ae0 00000000`77718e5d : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiPageFault+0x23a
00000000`01790a20 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : 0x77718e5d


STACK_COMMAND:  kb

FOLLOWUP_NAME:  MachineOwner

FAILURE_BUCKET_ID:  X64_0xF4_c0000005_IMAGE_csrss.exe

BUCKET_ID:  X64_0xF4_c0000005_IMAGE_csrss.exe

Followup: MachineOwner
---------
My System SpecsSystem Spec
19 Aug 2013   #3
Dimitry1986

windows 7 pro X64
 
 

Thank you arc, but not solving anything, my firmware for my SSD is up to date ... uninstalled Deamon tools and ive got no more SPTD's ive uncheked all my boot up software(2 of em haha) and still having the same BSOD... im trying to remove my SSD atm and installing Win7 pro x64 directly on my 2TB see if win7 can be more stable on that one...

any other solutions for me?
My System SpecsSystem Spec
.

20 Aug 2013   #4
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

Dimitry, as you explained about the thunderstorm and hardware damage, it may not be a coincide. Thunderbolts may cause damages to electrical and electronic devices. Which I gave you earlier are some general steps ... which may not suffice for your case for sure.

But, if even the clean reinstall does not fix the issue, take the SeaTools test that you might have skipped.
My System SpecsSystem Spec
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 Since thunder storm im am getting multiple BSOD all with 0x000000F4




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