BSOD Stop: 0x0000001E on ntoskrnl.exe


  1. Posts : 1
    Windows 8 Pro
       #1

    BSOD Stop: 0x0000001E on ntoskrnl.exe


    Working on a Friends Computer who have been getting this error message with every boot into the OS, (although it boots into the Desktop, Win 7 Home, then BSOD)

    Safe Mode works Fine, there seems to be no spyware/virus issues, and hardware checks outs

    System is a DELL Inspiron 620s

    Attached is the Dump file

    Thanks in Advance for the Assist

    Jose Torres
      My Computer


  2. Posts : 2,014
    Windows 7 Professional 64bit
       #2

    Hi,

    Code:
     
    *******************************************************************************
    *                                                                             *
    *                        Bugcheck Analysis                                    *
    *                                                                             *
    *******************************************************************************
    Use !analyze -v to get detailed debugging information.
    BugCheck 1E, {ffffffffc0000005, fffffa80084e1610, 0, 7fffffa8000}
    Probably caused by : ntkrnlmp.exe ( nt! ?? ::FNODOBFM::`string'+4987d )
    Followup: MachineOwner
    STOP 0x0000001E: KMODE_EXCEPTION_NOT_HANDLED
    Usual causes: Device driver, hardware, System service, compatibility, Remote control programs, memory, BIOS

    I would suggest removing Mcafee as it may be causing issues:
    How to uninstall or reinstall supported McAfee products using the Consumer Products Removal tool (MCPR)

    As an alternative, please download and install:

    Microsoft Security Essentials.
    Recommended from a strict BSOD perspective, compatibility & stability
    compared to other antiviruses/internet security software.

       Note
    Once downloaded, update and run a full system scan


    Then check to see if your issue still exists?

    What hardware have you tested?

    cheers

    Dave
      My Computer


 

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